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Referencia de tabla o entidad QueueItem

Nota

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A specific item in a queue, such as a case record or an activity record.

Mensajes

Mensaje Operación de API web Método o clase de SDK
AddToQueue AddToQueue Action AddToQueueRequest
Create POST [org URI]/api/data/v9.0/queueitems
Vea Crear
CreateRequest o
Create
Delete DELETE [org URI]/api/data/v9.0/queueitems(queueitemid)
Vea Eliminar
DeleteRequest o
Delete
PickFromQueue PickFromQueue Action PickFromQueueRequest
ReleaseToQueue ReleaseToQueue Action ReleaseToQueueRequest
RemoveFromQueue RemoveFromQueue Action RemoveFromQueueRequest
Retrieve GET [org URI]/api/data/v9.0/queueitems(queueitemid)
Vea Recuperar
RetrieveRequest o
Retrieve
RetrieveMultiple GET [org URI]/api/data/v9.0/queueitems
Vea Consultar datos
RetrieveMultipleRequest o
RetrieveMultiple
RouteTo RouteTo Action RouteToRequest
SetState PATCH [org URI]/api/data/v9.0/queueitems(queueitemid)
Actualizar propiedades statecode y statuscode.
SetStateRequest
Update PATCH [org URI]/api/data/v9.0/queueitems(queueitemid)
Vea Actualizar
UpdateRequest o
Update

Propiedades

Propiedad Valor
CollectionSchemaName QueueItems
DisplayCollectionName Queue Items
DisplayName Queue Item
EntitySetName queueitems
IsBPFEntity False
LogicalCollectionName queueitems
LogicalName queueitem
OwnershipType None
PrimaryIdAttribute queueitemid
PrimaryNameAttribute title
SchemaName QueueItem

Columnas/atributos que se pueden escribir

Estas columnas o atributos devuelven true para IsValidForCreate o IsValidForUpdate (generalmente ambos). Listado por SchemaName.

ImportSequenceNumber

Propiedad Valor
Description Unique identifier of the data import or data migration that created this record.
DisplayName Import Sequence Number
Format None
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName importsequencenumber
MaxValue 2147483647
MinValue -2147483648
RequiredLevel None
Type Integer

ObjectId

Propiedad Valor
Description Choose the activity, case, or article assigned to the queue.
DisplayName Object
IsValidForForm True
IsValidForRead True
IsValidForUpdate False
LogicalName objectid
RequiredLevel ApplicationRequired
Targets activitypointer,adx_inviteredemption,adx_portalcomment,appointment,chat,email,fax,knowledgearticle,letter,msdyn_knowledgearticletemplate,phonecall,recurringappointmentmaster,socialactivity,task
Type Lookup

ObjectIdTypeCode

Propiedad Valor
Description
DisplayName Regarding Object Type
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName objectidtypecode
RequiredLevel None
Type EntityName

OverriddenCreatedOn

Propiedad Valor
DateTimeBehavior UserLocal
Description Date and time that the record was migrated.
DisplayName Record Created On
Format DateOnly
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName overriddencreatedon
RequiredLevel None
Type DateTime

Priority

Propiedad Valor
Description Priority of the queue item.
DisplayName Priority
Format None
IsValidForForm False
IsValidForRead True
LogicalName priority
MaxValue 1000000000
MinValue 0
RequiredLevel None
Type Integer

QueueId

Propiedad Valor
Description Choose the queue that the item is assigned to.
DisplayName Queue
IsValidForForm True
IsValidForRead True
IsValidForUpdate False
LogicalName queueid
RequiredLevel ApplicationRequired
Targets queue
Type Lookup

QueueItemId

Propiedad Valor
Description Unique identifier of the queue item.
DisplayName Queue Item
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName queueitemid
RequiredLevel SystemRequired
Type Uniqueidentifier

Sender

Propiedad Valor
Description Sender who created the queue item.
DisplayName From
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName sender
MaxLength 250
RequiredLevel None
Type String

State

Propiedad Valor
Description Status of the queue item.
DisplayName Status (deprecated)
Format None
IsValidForForm False
IsValidForRead True
LogicalName state
MaxValue 1000000000
MinValue 0
RequiredLevel None
Type Integer

StateCode

Propiedad Valor
Description Shows whether the queue record is active or inactive. Inactive queue records are read-only and can't be edited unless they are reactivated.
DisplayName Status
IsValidForCreate False
IsValidForForm True
IsValidForRead True
LogicalName statecode
RequiredLevel SystemRequired
Type State

Elecciones/opciones de StateCode

Valor Etiqueta Estado predeterminado Nombre invariable
0 Active 1 Active
1 Inactive 2 Inactive

Status

Propiedad Valor
Description Reason for the status of the queue item.
DisplayName Status Reason (deprecated)
Format None
IsValidForForm False
IsValidForRead True
LogicalName status
MaxValue 1000000000
MinValue 0
RequiredLevel None
Type Integer

StatusCode

Propiedad Valor
Description Select the item's status.
DisplayName Status Reason
IsValidForForm True
IsValidForRead True
LogicalName statuscode
RequiredLevel SystemRequired
Type Status

Elecciones/opciones de StatusCode

Valor Etiqueta Estado
1 Active 0
2 Inactive 1

TimeZoneRuleVersionNumber

Propiedad Valor
Description For internal use only.
DisplayName Time Zone Rule Version Number
Format None
IsValidForForm False
IsValidForRead True
LogicalName timezoneruleversionnumber
MaxValue 2147483647
MinValue -1
RequiredLevel None
Type Integer

Title

Propiedad Valor
Description Shows the title or name that describes the queue record. This value is copied from the record that was assigned to the queue.
DisplayName Title
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName title
MaxLength 850
RequiredLevel None
Type String

ToRecipients

Propiedad Valor
Description Recipients listed on the To line of the message for email queue items.
DisplayName To
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName torecipients
MaxLength 500
RequiredLevel None
Type String

TransactionCurrencyId

Propiedad Valor
Description Choose the local currency for the record to make sure budgets are reported in the correct currency.
DisplayName Currency
IsValidForForm True
IsValidForRead True
LogicalName transactioncurrencyid
RequiredLevel None
Targets transactioncurrency
Type Lookup

UTCConversionTimeZoneCode

Propiedad Valor
Description Time zone code that was in use when the record was created.
DisplayName UTC Conversion Time Zone Code
Format None
IsValidForForm False
IsValidForRead True
LogicalName utcconversiontimezonecode
MaxValue 2147483647
MinValue -1
RequiredLevel None
Type Integer

WorkerId

Propiedad Valor
Description Shows who is working on the queue item.
DisplayName Worked By
IsValidForForm True
IsValidForRead True
LogicalName workerid
RequiredLevel None
Targets systemuser,team
Type Lookup

WorkerIdType

Propiedad Valor
Description
DisplayName Worker Type
IsValidForForm False
IsValidForRead True
LogicalName workeridtype
RequiredLevel ApplicationRequired
Type EntityName

Columnas/atributos de sólo lectura

Estas columnas o atributos devuelven false tanto para IsValidForCreate como para IsValidForUpdate. Listado por SchemaName.

CreatedBy

Propiedad Valor
Description Shows who created the record.
DisplayName Created By
IsValidForForm True
IsValidForRead True
LogicalName createdby
RequiredLevel None
Targets systemuser
Type Lookup

CreatedByName

Propiedad Valor
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdbyname
MaxLength 100
RequiredLevel None
Type String

CreatedByYomiName

Propiedad Valor
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdbyyominame
MaxLength 100
RequiredLevel None
Type String

CreatedOn

Propiedad Valor
DateTimeBehavior UserLocal
Description Shows the date and time when the record was created. The date and time are displayed in the time zone selected in Microsoft Dynamics 365 options.
DisplayName Created On
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName createdon
RequiredLevel None
Type DateTime

CreatedOnBehalfBy

Propiedad Valor
Description Shows who created the record on behalf of another user.
DisplayName Created By (Delegate)
IsValidForForm False
IsValidForRead True
LogicalName createdonbehalfby
RequiredLevel None
Targets systemuser
Type Lookup

CreatedOnBehalfByName

Propiedad Valor
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdonbehalfbyname
MaxLength 100
RequiredLevel None
Type String

CreatedOnBehalfByYomiName

Propiedad Valor
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdonbehalfbyyominame
MaxLength 100
RequiredLevel None
Type String

EnteredOn

Propiedad Valor
DateTimeBehavior UserLocal
Description Shows the date the record was assigned to the queue.
DisplayName Entered Queue
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName enteredon
RequiredLevel None
Type DateTime

ExchangeRate

Propiedad Valor
Description Shows the conversion rate of the record's currency. The exchange rate is used to convert all money fields in the record from the local currency to the system's default currency.
DisplayName Exchange Rate
IsValidForForm True
IsValidForRead True
LogicalName exchangerate
MaxValue 100000000000
MinValue 0.000000000001
Precision 12
RequiredLevel None
Type Decimal

ModifiedBy

Propiedad Valor
Description Shows who last updated the record.
DisplayName Modified By
IsValidForForm True
IsValidForRead True
LogicalName modifiedby
RequiredLevel None
Targets systemuser
Type Lookup

ModifiedByName

Propiedad Valor
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedbyname
MaxLength 100
RequiredLevel None
Type String

ModifiedByYomiName

Propiedad Valor
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedbyyominame
MaxLength 100
RequiredLevel None
Type String

ModifiedOn

Propiedad Valor
DateTimeBehavior UserLocal
Description Shows the date and time when the record was last updated. The date and time are displayed in the time zone selected in Microsoft Dynamics 365 options.
DisplayName Modified On
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName modifiedon
RequiredLevel None
Type DateTime

ModifiedOnBehalfBy

Propiedad Valor
Description Unique identifier of the delegate user who last modified the queueitem.
DisplayName Modified By (Delegate)
IsValidForForm False
IsValidForRead True
LogicalName modifiedonbehalfby
RequiredLevel None
Targets systemuser
Type Lookup

ModifiedOnBehalfByName

Propiedad Valor
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedonbehalfbyname
MaxLength 100
RequiredLevel None
Type String

ModifiedOnBehalfByYomiName

Propiedad Valor
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedonbehalfbyyominame
MaxLength 100
RequiredLevel None
Type String

ObjectIdName

Propiedad Valor
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName objectidname
MaxLength 800
RequiredLevel None
Type String

ObjectTypeCode

Propiedad Valor
Description Select the type of the queue item, such as activity, case, or appointment.
DisplayName Type
IsValidForForm True
IsValidForRead True
LogicalName objecttypecode
RequiredLevel None
Type Picklist

Elecciones/opciones de ObjectTypeCode

Valor Etiqueta Descripción
4200 Activity Task performed, or to be performed, by a user. An activity is any action for which an entry can be made on a calendar.
4201 Appointment Commitment representing a time interval with start/end times and duration.
4202 Email Activity that is delivered using email protocols.
4204 Fax Activity that tracks call outcome and number of pages for a fax and optionally stores an electronic copy of the document.
4207 Letter Activity that tracks the delivery of a letter. The activity can contain the electronic copy of the letter.
4210 Phone Call Activity to track a telephone call.
4212 Task Generic activity representing work needed to be done.
4216 Social Activity For internal use only.
4251 Recurring Appointment The Master appointment of a recurring appointment series.
9953 Knowledge Article Organizational knowledge for internal and external use.
10139 Teams chat For internal use only. Entity which stores association data of Dynamics 365 records with Microsoft Teams chat
10155 Knowledge Article Template Organizational Knowledge Article Template for Internal and external creation of Knowledge Articles.
10270 Invite Redemption Holds information about the redemption of an invite.
10271 Portal Comment An activity which is used to share information between the user and the customer on the portal.

OrganizationId

Propiedad Valor
Description Unique identifier of the organization with which the queue item is associated.
DisplayName Organization
IsValidForForm False
IsValidForRead True
LogicalName organizationid
RequiredLevel SystemRequired
Targets organization
Type Lookup

OrganizationIdName

Propiedad Valor
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName organizationidname
MaxLength 100
RequiredLevel SystemRequired
Type String

OwnerId

Propiedad Valor
Description Unique identifier of the user or team who owns the queue item.
DisplayName Owner
IsValidForForm False
IsValidForRead True
LogicalName ownerid
RequiredLevel ApplicationRequired
Targets systemuser,team
Type Owner

OwnerIdType

Propiedad Valor
Description
DisplayName
IsValidForForm False
IsValidForRead True
LogicalName owneridtype
RequiredLevel SystemRequired
Type EntityName

OwningBusinessUnit

Propiedad Valor
Description Unique identifier of the business unit that owns the queue item.
DisplayName Owning Business Unit
IsValidForForm False
IsValidForRead True
LogicalName owningbusinessunit
RequiredLevel ApplicationRequired
Targets businessunit
Type Lookup

OwningUser

Propiedad Valor
Description Unique identifier of the user who owns the queue item.
DisplayName Owning User
IsValidForForm False
IsValidForRead True
LogicalName owninguser
RequiredLevel ApplicationRequired
Targets systemuser
Type Lookup

QueueIdName

Propiedad Valor
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName queueidname
MaxLength 400
RequiredLevel SystemRequired
Type String

TransactionCurrencyIdName

Propiedad Valor
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName transactioncurrencyidname
MaxLength 100
RequiredLevel None
Type String

VersionNumber

Propiedad Valor
Description Version number of the queue item.
DisplayName Version Number
IsValidForForm False
IsValidForRead True
LogicalName versionnumber
MaxValue 9223372036854775807
MinValue -9223372036854775808
RequiredLevel None
Type BigInt

WorkerIdModifiedOn

Propiedad Valor
DateTimeBehavior UserLocal
Description Shows the date and time when the queue item was last assigned to a user.
DisplayName Worked On
Format DateOnly
IsValidForForm True
IsValidForRead True
LogicalName workeridmodifiedon
RequiredLevel None
Type DateTime

WorkerIdName

Propiedad Valor
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName workeridname
MaxLength 160
RequiredLevel None
Type String

WorkerIdYomiName

Propiedad Valor
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName workeridyominame
MaxLength 160
RequiredLevel None
Type String

Relaciones de uno a varios

Listado por SchemaName.

QueueItem_AsyncOperations

Igual que la relación de varios a uno QueueItem_AsyncOperations de la tabla asyncoperation.

Propiedad Valor
ReferencingEntity asyncoperation
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable False
ReferencedEntityNavigationPropertyName QueueItem_AsyncOperations
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

QueueItem_SyncErrors

Igual que la relación de varios a uno QueueItem_SyncErrors de la tabla syncerror.

Propiedad Valor
ReferencingEntity syncerror
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName QueueItem_SyncErrors
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: Cascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

QueueItem_BulkDeleteFailures

Igual que la relación de varios a uno QueueItem_BulkDeleteFailures de la tabla bulkdeletefailure.

Propiedad Valor
ReferencingEntity bulkdeletefailure
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable False
ReferencedEntityNavigationPropertyName QueueItem_BulkDeleteFailures
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

queueitem_principalobjectattributeaccess

Igual que la relación de varios a uno queueitem_principalobjectattributeaccess de la tabla principalobjectattributeaccess.

Propiedad Valor
ReferencingEntity principalobjectattributeaccess
ReferencingAttribute objectid
IsHierarchical False
IsCustomizable False
ReferencedEntityNavigationPropertyName queueitem_principalobjectattributeaccess
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

QueueItem_ProcessSessions

Igual que la relación de varios a uno QueueItem_ProcessSessions de la tabla processsession.

Propiedad Valor
ReferencingEntity processsession
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable False
ReferencedEntityNavigationPropertyName QueueItem_ProcessSessions
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 110
CascadeConfiguration Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

Relaciones de varios a uno

Cada relación de varios a uno se define mediante una relación de uno a varios correspondiente con la tabla relacionada. Listado por SchemaName.

knowledgearticle_QueueItems

Consulte la relación de uno a varios knowledgearticle_QueueItems de la tabla knowledgearticle.

lk_queueitem_createdonbehalfby

Consulte la relación de uno a varios lk_queueitem_createdonbehalfby de la tabla systemuser.

lk_queueitembase_workerid

Consulte la relación de uno a varios lk_queueitembase_workerid de la tabla systemuser.

ActivityPointer_QueueItem

Consulte la relación de uno a varios ActivityPointer_QueueItem de la tabla activitypointer.

queue_entries

Consulte la relación de uno a varios queue_entries de la tabla queue.

lk_queueitembase_createdby

Consulte la relación de uno a varios lk_queueitembase_createdby de la tabla systemuser.

organization_queueitems

Consulte la relación de uno a varios organization_queueitems de la tabla organization.

TransactionCurrency_QueueItem

Consulte la relación de uno a varios TransactionCurrency_QueueItem de la tabla transactioncurrency.

Appointment_QueueItem

Consulte la relación de uno a varios Appointment_QueueItem de la tabla appointment.

Fax_QueueItem

Consulte la relación de uno a varios Fax_QueueItem de la tabla fax.

team_queueitembase_workerid

Consulte la relación de uno a varios team_queueitembase_workerid de la tabla team.

Email_QueueItem

Consulte la relación de uno a varios Email_QueueItem de la tabla email.

SocialActivity_QueueItem

Consulte la relación de uno a varios SocialActivity_QueueItem de la tabla socialactivity.

lk_queueitem_modifiedonbehalfby

Consulte la relación de uno a varios lk_queueitem_modifiedonbehalfby de la tabla systemuser.

PhoneCall_QueueItem

Consulte la relación de uno a varios PhoneCall_QueueItem de la tabla phonecall.

Task_QueueItem

Consulte la relación de uno a varios Task_QueueItem de la tabla task.

RecurringAppointmentMaster_QueueItem

Consulte la relación de uno a varios RecurringAppointmentMaster_QueueItem de la tabla recurringappointmentmaster.

Letter_QueueItem

Consulte la relación de uno a varios Letter_QueueItem de la tabla letter.

lk_queueitembase_modifiedby

Consulte la relación de uno a varios lk_queueitembase_modifiedby de la tabla systemuser.

chat_QueueItems

Añadido por: solución Activities Patch

Consulte la relación de uno a varios chat_QueueItems de la tabla chat.

msdyn_knowledgearticletemplate_QueueItems

Añadido por: solución Knowledge Management Features

Consulte la relación de uno a varios msdyn_knowledgearticletemplate_QueueItems de la tabla msdyn_knowledgearticletemplate.

adx_inviteredemption_QueueItems

Añadido por: solución Active Solution

Consulte la relación de uno a varios adx_inviteredemption_QueueItems de la tabla adx_inviteredemption.

adx_portalcomment_QueueItems

Añadido por: solución Active Solution

Consulte la relación de uno a varios adx_portalcomment_QueueItems de la tabla adx_portalcomment.

Consultar también

Referencia de tabla o entidad de Dataverse Referencia de la API web queueitem EntityType