CalculateTotalTimeIncidentRequest Class
Applies To: Microsoft Dynamics CRM 2013, Microsoft Dynamics CRM Online
Contains the data that is needed to calculate the total time, in minutes, that you used while you worked on an incident (case).
Namespace: Microsoft.Crm.Sdk.Messages
Assembly: Microsoft.Crm.Sdk.Proxy (in Microsoft.Crm.Sdk.Proxy.dll)
Syntax
'Declaration
<DataContractAttribute(Namespace:="https://schemas.microsoft.com/crm/2011/Contracts")> _
Public NotInheritable Class CalculateTotalTimeIncidentRequest
Inherits OrganizationRequest
[DataContractAttribute(Namespace="https://schemas.microsoft.com/crm/2011/Contracts")]
public sealed class CalculateTotalTimeIncidentRequest : OrganizationRequest
Remarks
Message Availability
This message works regardless whether the caller is connected to the server or offline.
Usage
Pass an instance of this class to the Execute method, which returns an instance of the CalculateTotalTimeIncidentResponse class.
Privileges and Access Rights
To perform this action, the caller must have privileges on the Incident entity and access rights on the specified record in the IncidentId property. For a complete list of the required privileges, see CalculateTotalTimeIncident Privileges.
Notes for Callers
If an activity that is used to resolve the incident (case) has already been billed, those minutes are not included in the calculation of the current incident.
Inheritance Hierarchy
System.Object
Microsoft.Xrm.Sdk.OrganizationRequest
Microsoft.Crm.Sdk.Messages.CalculateTotalTimeIncidentRequest
Thread Safety
Any public static (Shared in Visual Basic) members of this type are thread safe. Any instance members are not guaranteed to be thread safe.
Platforms
Development Platforms
Windows Server 2008, Windows Server 2012, Windows 7 (All Versions), Windows 8 (All Versions)
Target Platforms
Windows Server 2008, ,Windows Server 2012, ,Windows 7 (All Versions),
See Also
Reference
CalculateTotalTimeIncidentRequest Members
Microsoft.Crm.Sdk.Messages Namespace
CalculateTotalTimeIncidentResponse
Other Resources
Incident (Case) Entities
Sample: Close an Incident
CalculateTotalTimeIncident Privileges
How Role-Based Security Can Be Used to Control Access to Entities In CRM
How Instance-Based Security Can Be Used to Control Access to Entity Instances (Records) In CRM
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