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How to: Correct Prepayments

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You can make a correction to an order after you have posted a prepayment invoice for the order. You can add new lines to an order after issuing a prepayment, and then you can post another prepayment invoice, but you cannot delete a line from an order after a prepayment has been invoiced for the line.

To correct a prepayment

  1. Issue a prepayment credit memo to cancel all invoiced prepayments for an order.

  2. In the Search box, enter Sales Orders, and then choose the related link.

  3. Open the relevant sales order. On the Actions tab, in the Posting group, choose Prepayment, and then choose Post Prepayment Credit Memo or Post and Print Prepmt. Cr. Memo.

  4. Recreate the correct entries.

  5. Reduce the amount in the Line Amount field if you want to reduce the quantity on the line. However, you must first increase the prepayment percentage on the line so that the Prepmt. Line Amount is not decreased below the Prepmt. Amt. Inv..

  6. Add new lines to the order after issuing a prepayment.

  7. To make a prepayment invoice for the new lines, on the Actions tab, in the Posting group, choose Prepayment, and then choose Post Prepayment Invoice or Post and Print Prepmt. Invoice.

  8. Issue an additional prepayment invoice. To do this, increase the prepayment amount on one or more lines and post the prepayment invoice. A new invoice will be created for the difference between the prepayment amounts invoiced and the new prepayment amounts.

See Also

Tasks

How to: Create Prepayment Invoices
How to: Define Prepayment Percentages