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Prepare for Service

Microsoft Dynamics NAV makes it easy to post service orders at any point in your work application's workflow. You can set up your system so that a service technician can post a service order after all information has been filled in. However, it is more typical to permit a service technician to only post shipments. If it better suits your workflow, you can specify that posting occur at any point during the provision of service.

There is also a built-in Undo function, in case you want to undo a posting.

The following table describes a sequence of tasks, with links to the topics that describe them. These tasks are listed in the order in which they are generally performed.

To See

Learn more about posting features for service management.

Service Posting

Update inventory and other resource use from a service order.

How to: Post Shipments from Service Orders

See Also

Tasks

How to: Check Service Orders Before Posting Them