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Release history

This is the release history page for the Unified Service Desk Developer Guide.

Release history for Version 1.2.0, April 2015

New and updated topics Description of changes

Use Parature knowledge for effective customer engagement

Configure Parature knowledge base in Unified Service Desk

Walkthrough 8: Use Parature knowledge within your agent application

KM Control (Hosted Control)

New topics containing information about how to configure Parature knowledge management integration in Unified Service Desk.

Global Manager (Hosted Control)

Added information about the new CopyToClipboard action.

Standard Web Application (Hosted Control)

Added information about the enhanced Navigate action.

CRM Page (Hosted Control)

Added information about the enhanced Navigate action.

Panel Layout (Hosted Control)

Added information about the new SetVisualProperty action.

Add a UII action to a hosted control

New topic containing information on how to manually add a UII action to a hosted control.

Panels, panel types, and panel layouts in Unified Service Desk

Added information about the new USDPopUpPanel panel type.

Release history for Version 1.1.0, December 2014

New and updated topics Description of changes

New document

Initial version for the Microsoft Dynamics CRM 2015 and Microsoft Dynamics CRM Online release.

See Also

Concepts

What's new in Unified Service Desk for developers

Other Resources

Unified Service Desk Developer Guide

Unified Service Desk
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