IAgentStateService.GetSessionTransferInformation Method (Guid)
Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2013, Dynamics CRM 2015, Dynamics CRM 2016
Retrieves session information for handling a transferred call.
Namespace: Microsoft.Uii.AifServices
Assembly: Microsoft.Uii.AifServices (in Microsoft.Uii.AifServices.dll)
Syntax
ReadOnlyCollection<SessionTransferRecord> GetSessionTransferInformation(
Guid toAgentId
)
Function GetSessionTransferInformation (
toAgentId As Guid
) As ReadOnlyCollection(Of SessionTransferRecord)
Parameters
toAgentId
Type: System.GuidSpecifies the agent ID to whom the call is transferred.
Return Value
Type: System.Collections.ObjectModel.ReadOnlyCollection<SessionTransferRecord>
Type: List
The session information for handling a transferred call.
See Also
IAgentStateService Interface
Microsoft.Uii.AifServices Namespace
Return to top
Unified Service Desk 2.0
© 2017 Microsoft. All rights reserved. Copyright