Acceso denegado al enviar un correo electrónico a un grupo de SharePoint

Síntomas

Los flujos de trabajo de SharePoint 2013 que intentan enviar un correo electrónico a un grupo de SharePoint pueden producir un error de Acceso denegado si la pertenencia del grupo de SharePoint no está establecida en Todos.

Causa

Este problema se produce cuando el usuario que inicia el flujo de trabajo no forma parte del grupo de SharePoint. Las siguientes entradas se registran en ULS y en la página Estado del flujo de trabajo:

Retrying last request. Next attempt scheduled in less than one minute. Details of last request: HTTP Unauthorized to https://URL/_vti_bin/client.svc/sp.utilities.utility.SendEmail  

RequestorId: c4f61784-766a-e0af-0000-000000000000. Details: RequestorId: c4f61784-766a-e0af-0000-000000000000. Details: An unhandled exception occurred during the execution of the workflow instance. Exception details: System.ApplicationException: HTTP 401 {"Transfer-Encoding":["chunked"],"X-SharePointHealthScore":["0"],"SPClientServiceRequestDuration":["96"],"SPRequestGuid":["c4f61784-766a-e0af-bd84-218299c77930"],"request-id":["c4f61784-766a-e0af-bd84-218299c77930"],"X-FRAME-OPTIONS":["SAMEORIGIN"],"MicrosoftSharePointTeamServices":["15.0.0.4454"],"X-Content-Type-Options":["nosniff"],"X-MS-InvokeApp":["1; RequireReadOnly"],"Cache-Control":["max-age=0, private"],"Date":["Thu, 21 Feb 2013 14:15:02 GMT"],"P3P":["CP=\"ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI\""],"Server":["Microsoft-IIS\/7.5"],"WWW-Authenticate":["NTLM"],"X-AspNet-Version":["4.0.30319"],"X-Powered-By":["ASP.NET"]} at Microsoft.Activities.Hosting.Runtime.Subroutine.SubroutineChild.Execute(CodeActivityContext context) in d:\bt\98787\private\source\WF\Microsoft.Activities.Hosting\Microsoft\Activities\Hosting\Runtime\Subroutine.cs:line 282 at System.Activities.CodeActivity.InternalExecute(ActivityInstance instance, ActivityExecutor executor, BookmarkManager bookmarkManager) at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody(ActivityExecutor executor, BookmarkManager bookmarkManager, Location resultLocation)  

Exception occured in scope Microsoft.SharePoint.Utilities.SPUtility.SendEmail. Exception=System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))      
 at Microsoft.SharePoint.SPGlobal.HandleUnauthorizedAccessException(UnauthorizedAccessException ex)      
 at Microsoft.SharePoint.Library.SPRequest.GetUsersDataAsSafeArray(String bstrUrl, UInt32 dwUsersScope, UInt32 dwUserCollectionFlags, String bstrValue, UInt32 dwValue, UInt32& pdwColCount, UInt32& pdwRowCount, Object& pvarDataSet)      
 at Microsoft.SharePoint.SPUserCollection.InitUsersCore(Boolean fCustomUsers, String[] strIdentifiers, SPUserCollectionFlags ucf)      
 at Microsoft.SharePoint.SPBaseCollection.GetEnumerator()      
 at Microsoft.SharePoint.Utilities.SPUtility.ResolveAddressesForEmail(SPWeb web, IEnumerable`1 addresses, AddressReader func)      
 at Microsoft.SharePoint.Utilities.SPUtility.SendEmail_Client(EmailProperties properties)      
 at Microsoft.SharePoint.ServerStub.Utilities.SPUtilityServerStub.InvokeStaticMethod(String methodName, ClientValueCollection xmlargs, ProxyContext proxyContext, Boolean& isVoid)      
 at Microsoft.SharePoint.Client.ServerStub.InvokeStaticMethodWithMonitoredScope(String methodName, ClientValueCollection args, ProxyContext proxyContext, Boolean& isVoid)  

Original error: System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))      
 at Microsoft.SharePoint.SPGlobal.HandleUnauthorizedAccessException(UnauthorizedAccessException ex)      
 at Microsoft.SharePoint.Library.SPRequest.GetUsersDataAsSafeArray(String bstrUrl, UInt32 dwUsersScope, UInt32 dwUserCollectionFlags, String bstrValue, UInt32 dwValue, UInt32& pdwColCount, UInt32& pdwRowCount, Object& pvarDataSet)      
 at Microsoft.SharePoint.SPUserCollection.InitUsersCore(Boolean fCustomUsers, String[] strIdentifiers, SPUserCollectionFlags ucf)      
 at Microsoft.SharePoint.SPBaseCollection.GetEnumerator()      
 at Microsoft.SharePoint.Utilities.SPUtility.ResolveAddressesForEmail(SPWeb web, IEnumerable`1 addresses, AddressReader func)      
 at Microsoft.SharePoint.Utilities.SPUtility.SendEmail_Client(EmailProperties properties)      
 at Microsoft.SharePoint.ServerStub.Utilities.SPUtilityServerStub.InvokeStaticMethod(String methodName, ClientValueCollection xmlargs, ProxyContext proxyContext, Boolean& isVoid)      
 at Microsoft.SharePoint.Client.ServerStub.InvokeStaticMethodWithMonitoredScope(String methodName, ClientValueCollection args, ProxyContext proxyContext, Boolean& isVoid)  

Error occurred while processing the inbound odata webservice call. Ex: System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))      
 at Microsoft.SharePoint.SPGlobal.HandleUnauthorizedAccessException(UnauthorizedAccessException ex)      
 at Microsoft.SharePoint.Library.SPRequest.GetUsersDataAsSafeArray(String bstrUrl, UInt32 dwUsersScope, UInt32 dwUserCollectionFlags, String bstrValue, UInt32 dwValue, UInt32& pdwColCount, UInt32& pdwRowCount, Object& pvarDataSet)      
 at Microsoft.SharePoint.SPUserCollection.InitUsersCore(Boolean fCustomUsers, String[] strIdentifiers, SPUserCollectionFlags ucf)      
 at Microsoft.SharePoint.SPBaseCollection.GetEnumerator()      
 at Microsoft.SharePoint.Utilities.SPUtility.ResolveAddressesForEmail(SPWeb web, IEnumerable`1 addresses, AddressReader func)      
 at Microsoft.SharePoint.Utilities.SPUtility.SendEmail_Client(EmailProperties properties)      
 at Microsoft.SharePoint.ServerStub.Utilities.SPUtilityServerStub.InvokeStaticMethod(String methodName, ClientValueCollection xmlargs, ProxyContext proxyContext, Boolean& isVoid)      
 at Microsoft.SharePoint.Client.ServerStub.InvokeStaticMethodWithMonitoredScope(String methodName, ClientValueCollection args, ProxyContext proxyContext, Boolean& isVoid)  

Solución

Hay algunas soluciones a este problema.

• Permitir que todos vean los miembros del grupo de SharePoint.
• Quite el grupo de SharePoint de la línea To o CC del correo electrónico.
• Agregue explícitamente los usuarios a la línea To o CC si no se puede cambiar la visibilidad de pertenencia para el grupo de SharePoint.

Más información

¿Aún necesita ayuda? Visite Comunidad de SharePoint.