Record URL generated through workflow routes the user to default app
The article explains on how to create a record url for an entity with appid.
Applies to: Microsoft Dynamics CRM
Original KB number: 4527623
Users when navigating through Record URL generated from workflow will be routed to the default app module and not to a specific app module.
Workflows generate legacy Web client url, the legacy Web client url doesn't contain appid information eventually routing user to the default app module.
We can create a custom workflow activity to append appid to record url that will route user to the required app.
- Create a custom workflow activity that accepts two input arguments, that is, Record URL and AppId.
- Accept the two input parameters, create output parameter by appending AppId to Record URL.
- The output argument of the custom workflow activity can now be used in later steps.
- Since url created in output argument contains app module related information, user will now be routed to the required app module (based on the appid present in the url).