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Référence d’entité/de table SLAItem

Notes

Vous n’êtes pas sûr de la table par rapport à l’entité ? Voir Développeurs : Comprendre la terminologie dans Microsoft Dataverse.

Contains information about a tracked support KPI for a specific customer.

Messages

Message Opération de l'API web Classe ou méthode SDK
Create POST [org URI]/api/data/v9.0/slaitems
Voir Créer
CreateRequest ou
Create
Delete DELETE [org URI]/api/data/v9.0/slaitems(slaitemid)
Voir Supprimer
DeleteRequest ou
Delete
Retrieve GET [org URI]/api/data/v9.0/slaitems(slaitemid)
Voir Récupérer
RetrieveRequest ou
Retrieve
RetrieveMultiple GET [org URI]/api/data/v9.0/slaitems
Voir Rechercher des données
RetrieveMultipleRequest ou
RetrieveMultiple
Update PATCH [org URI]/api/data/v9.0/slaitems(slaitemid)
Voir Mettre à jour
UpdateRequest ou
Update

Propriétés

Propriété Valeur
CollectionSchemaName SLAItems
DisplayCollectionName SLA Items
DisplayName SLA Item
EntitySetName slaitems
IsBPFEntity False
LogicalCollectionName slaitems
LogicalName slaitem
OwnershipType None
PrimaryIdAttribute slaitemid
PrimaryNameAttribute name
SchemaName SLAItem

Colonnes/Attributs inscriptibles

Ces colonnes/attributs renvoient la valeur true pour IsValidForCreate ou IsValidForUpdate (généralement les deux). Répertorié par SchemaName.

actionflowuniquename

Ajouté par : solution Service Level Agreement (SLA)

Propriété Valeur
Description
DisplayName Action Flow Unique Name
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName actionflowuniquename
MaxLength 4000
RequiredLevel None
Type String

ActionURL

Ajouté par : solution Service Level Agreement (SLA)

Propriété Valeur
Description Action URL
DisplayName Action URL
FormatName Url
IsLocalizable False
IsValidForCreate False
IsValidForForm True
IsValidForRead True
LogicalName actionurl
MaxLength 1024
RequiredLevel None
Type String

AllowPauseResume

Ajouté par : solution Service Level Agreement (SLA)

Propriété Valeur
Description Select whether this SLA will allow pausing and resuming during the time calculation.
DisplayName Allow Pause and Resume
IsValidForForm True
IsValidForRead True
IsValidForUpdate False
LogicalName allowpauseresume
RequiredLevel None
Type Boolean

Choix/Options AllowPauseResume

Valeur Étiquette Description
1 Yes
0 No

Valeur par défaut : 1

ApplicableEntity

Ajouté par : solution Service Level Agreement (SLA)

Propriété Valeur
Description
DisplayName Applicable Entity
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
IsValidForUpdate False
LogicalName applicableentity
MaxLength 100
RequiredLevel None
Type String

ApplicableWhenXml

Propriété Valeur
Description Condition for SLA item
DisplayName ApplicableWhenXml
Format TextArea
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName applicablewhenxml
MaxLength 1073741823
RequiredLevel ApplicationRequired
Type Memo

BusinessHoursId

Ajouté par : solution Service Level Agreement (SLA)

Propriété Valeur
Description Choose the business hours for calculating SLA item timelines.
DisplayName Business Hours
IsValidForForm True
IsValidForRead True
LogicalName businesshoursid
RequiredLevel None
Targets calendar
Type Lookup

ChangedAttributeList

Ajouté par : solution Service Level Agreement (SLA)

Propriété Valeur
Description
DisplayName Changed Attribute List
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName changedattributelist
MaxLength 4000
RequiredLevel None
Type String

Description

Propriété Valeur
Description Type additional information to describe the SLA Item
DisplayName Description
FormatName TextArea
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName description
MaxLength 100
RequiredLevel None
Type String

FailureAfter

Propriété Valeur
Description Select how soon the success criteria must be met until the SLA item is considered failed and failure actions are initiated. The actual duration is based on the business hours as specified in the associated SLA record.
DisplayName Failure After
Format Duration
IsValidForForm True
IsValidForRead True
LogicalName failureafter
MaxValue 2147483647
MinValue 0
RequiredLevel None
Type Integer

msdyn_AdvancedPauseConfiguration

Ajouté par : solution Service Level Agreement (SLA) Extension

Propriété Valeur
Description
DisplayName Advanced Pause Configuration
IsValidForForm True
IsValidForRead True
LogicalName msdyn_advancedpauseconfiguration
RequiredLevel None
Type Boolean

Choix/Options msdyn_AdvancedPauseConfiguration

Valeur Étiquette Description
1 Yes
0 No

Valeur par défaut : 0

msdyn_CustomTimeCalculation

Ajouté par : solution Service Level Agreement (SLA) Extension

Propriété Valeur
Description
DisplayName Custom Time Calculation Flag
IsValidForForm True
IsValidForRead True
LogicalName msdyn_customtimecalculation
RequiredLevel None
Type Boolean

Choix/Options msdyn_CustomTimeCalculation

Valeur Étiquette Description
1 Yes
0 No

Valeur par défaut : 0

msdyn_CustomTimeCalculationWorkflowId

Ajouté par : solution Service Level Agreement (SLA) Extension

Propriété Valeur
Description Unique identifier for Custom Time Calculation Workflow associated with SLA Item.
DisplayName Custom Time Calculation Workflow
IsValidForForm True
IsValidForRead True
LogicalName msdyn_customtimecalculationworkflowid
RequiredLevel None
Targets workflow
Type Lookup

msdyn_PauseConfigurationXml

Ajouté par : solution Service Level Agreement (SLA) Extension

Propriété Valeur
Description
DisplayName PauseConfigurationXml
Format Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName msdyn_pauseconfigurationxml
MaxLength 1048576
RequiredLevel None
Type Memo

msdyn_slakpiid

Ajouté par : solution Service Level Agreement (SLA) Extension

Propriété Valeur
Description Unique identifier for SLAKPI associated with SLA Item.
DisplayName SLA KPI
IsValidForForm True
IsValidForRead True
IsValidForUpdate False
LogicalName msdyn_slakpiid
RequiredLevel None
Targets msdyn_slakpi
Type Lookup

Name

Propriété Valeur
Description Type a descriptive name of the service level agreement (SLA) item.
DisplayName Name
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName name
MaxLength 100
RequiredLevel SystemRequired
Type String

OwnerId

Propriété Valeur
Description Enter the user or team who owns the SLA. This field is updated every time the item is assigned to a different user.
DisplayName Owner
IsValidForForm True
IsValidForRead True
IsValidForUpdate False
LogicalName ownerid
RequiredLevel ApplicationRequired
Targets systemuser,team
Type Owner

OwnerIdType

Propriété Valeur
Description
DisplayName
IsValidForForm False
IsValidForRead True
LogicalName owneridtype
RequiredLevel SystemRequired
Type EntityName

OwningUser

Propriété Valeur
Description Unique identifier of the user who owns the SLA Item record.
DisplayName Owning User
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName owninguser
RequiredLevel None
Targets
Type Lookup

RelatedField

Propriété Valeur
Description Select the service level agreement (SLA) key performance indicator (KPI) that this SLA Item is created for.
DisplayName Related Case Field
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
IsValidForUpdate False
LogicalName relatedfield
MaxLength 100
RequiredLevel None
Type String

SequenceNumber

Propriété Valeur
Description Select the time zone, or UTC offset, for this address so that other people can reference it when they contact someone at this address.
DisplayName Sequence
Format None
IsValidForForm True
IsValidForRead True
LogicalName sequencenumber
MaxValue 1500
MinValue 0
RequiredLevel None
Type Integer

SLAId

Propriété Valeur
Description Unique identifier for SLA associated with SLA Item.
DisplayName SLA
IsValidForForm True
IsValidForRead True
LogicalName slaid
RequiredLevel SystemRequired
Targets sla
Type Lookup

SLAItemId

Propriété Valeur
Description Unique identifier of the SLA Item.
DisplayName SLA Item
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName slaitemid
RequiredLevel SystemRequired
Type Uniqueidentifier

SuccessConditionsXml

Propriété Valeur
Description Condition for SLA item
DisplayName SuccessConditionsXml
Format TextArea
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName successconditionsxml
MaxLength 1073741823
RequiredLevel ApplicationRequired
Type Memo

WarnAfter

Propriété Valeur
Description Select how soon the success criteria must be met before warning actions are initiated. The actual duration is based on the business hours as specified in the associated SLA record.
DisplayName Warn After
Format Duration
IsValidForForm True
IsValidForRead True
LogicalName warnafter
MaxValue 2147483647
MinValue 0
RequiredLevel None
Type Integer

WorkflowId

Propriété Valeur
Description Workflow associated with the SLA Item.
DisplayName Workflow ID
IsValidForForm False
IsValidForRead True
LogicalName workflowid
RequiredLevel None
Targets workflow
Type Lookup

WorkflowIdName

Propriété Valeur
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName workflowidname
MaxLength 100
RequiredLevel None
Type String

Colonnes/Attributs en lecture seule

Ces colonnes/attributs renvoient la valeur false pour IsValidForCreate ou IsValidForUpdate. Répertorié par SchemaName.

businesshoursidName

Ajouté par : solution Service Level Agreement (SLA)

Propriété Valeur
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName businesshoursidname
MaxLength 160
RequiredLevel None
Type String

ComponentState

Propriété Valeur
Description For internal use only.
DisplayName Component State
IsValidForForm False
IsValidForRead True
LogicalName componentstate
RequiredLevel SystemRequired
Type Picklist

Choix/Options ComponentState

Valeur Étiquette Description
0 Published
1 Unpublished
2 Deleted
3 Deleted Unpublished

CreatedBy

Propriété Valeur
Description Shows who created the record.
DisplayName Created By
IsValidForForm True
IsValidForRead True
LogicalName createdby
RequiredLevel None
Targets systemuser
Type Lookup

CreatedByName

Propriété Valeur
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdbyname
MaxLength 100
RequiredLevel None
Type String

CreatedByYomiName

Propriété Valeur
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdbyyominame
MaxLength 100
RequiredLevel None
Type String

CreatedOn

Propriété Valeur
DateTimeBehavior UserLocal
Description Shows the date and time when the record was created. The date and time are displayed in the time zone selected in Microsoft Dynamics 365 options.
DisplayName Created On
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName createdon
RequiredLevel None
Type DateTime

CreatedOnBehalfBy

Propriété Valeur
Description Shows who created the record on behalf of another user.
DisplayName Created By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName createdonbehalfby
RequiredLevel None
Targets systemuser
Type Lookup

CreatedOnBehalfByName

Propriété Valeur
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdonbehalfbyname
MaxLength 100
RequiredLevel None
Type String

CreatedOnBehalfByYomiName

Propriété Valeur
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdonbehalfbyyominame
MaxLength 100
RequiredLevel None
Type String

ExchangeRate

Propriété Valeur
Description Exchange rate between the currency associated with the SLA Item record and the base currency.
DisplayName Exchange Rate
IsValidForForm True
IsValidForRead True
LogicalName exchangerate
MaxValue 100000000000
MinValue 0.000000000001
Precision 12
RequiredLevel None
Type Decimal

IsManaged

Propriété Valeur
Description For internal use only.
DisplayName Is Managed
IsValidForForm False
IsValidForRead True
LogicalName ismanaged
RequiredLevel SystemRequired
Type Boolean

Choix/Options IsManaged

Valeur Étiquette Description
1 Managed
0 Unmanaged

Valeur par défaut : 0

ModifiedBy

Propriété Valeur
Description Shows who last updated the record.
DisplayName Modified By
IsValidForForm True
IsValidForRead True
LogicalName modifiedby
RequiredLevel None
Targets systemuser
Type Lookup

ModifiedByName

Propriété Valeur
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedbyname
MaxLength 100
RequiredLevel None
Type String

ModifiedByYomiName

Propriété Valeur
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedbyyominame
MaxLength 100
RequiredLevel None
Type String

ModifiedOn

Propriété Valeur
DateTimeBehavior UserLocal
Description Shows the date and time when the record was last updated. The date and time are displayed in the time zone selected in Microsoft Dynamics 365 options.
DisplayName Modified On
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName modifiedon
RequiredLevel None
Type DateTime

ModifiedOnBehalfBy

Propriété Valeur
Description Shows who created the record on behalf of another user.
DisplayName Modified By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName modifiedonbehalfby
RequiredLevel None
Targets systemuser
Type Lookup

ModifiedOnBehalfByName

Propriété Valeur
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedonbehalfbyname
MaxLength 100
RequiredLevel None
Type String

ModifiedOnBehalfByYomiName

Propriété Valeur
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedonbehalfbyyominame
MaxLength 100
RequiredLevel None
Type String

msdyn_customtimecalculationworkflowidName

Ajouté par : solution Service Level Agreement (SLA) Extension

Propriété Valeur
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName msdyn_customtimecalculationworkflowidname
MaxLength 100
RequiredLevel None
Type String

msdyn_slakpiidName

Ajouté par : solution Service Level Agreement (SLA) Extension

Propriété Valeur
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName msdyn_slakpiidname
MaxLength 100
RequiredLevel None
Type String

OverwriteTime

Propriété Valeur
DateTimeBehavior UserLocal
Description For internal use only.
DisplayName Record Overwrite Time
Format DateOnly
IsValidForForm False
IsValidForRead True
LogicalName overwritetime
RequiredLevel SystemRequired
Type DateTime

OwningBusinessUnit

Propriété Valeur
Description Unique identifier for the business unit that owns the record
DisplayName Owning Business Unit
IsValidForForm False
IsValidForRead True
LogicalName owningbusinessunit
RequiredLevel None
Targets businessunit
Type Lookup

SLAIdName

Propriété Valeur
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName slaidname
MaxLength 100
RequiredLevel None
Type String

SLAItemIdUnique

Propriété Valeur
Description For internal use only.
DisplayName Unique Id
IsValidForForm False
IsValidForRead True
LogicalName slaitemidunique
RequiredLevel SystemRequired
Type Uniqueidentifier

SolutionId

Propriété Valeur
Description Unique identifier of the associated solution.
DisplayName Solution
IsValidForForm False
IsValidForRead True
LogicalName solutionid
RequiredLevel SystemRequired
Type Uniqueidentifier

SupportingSolutionId

Propriété Valeur
Description For internal use only.
DisplayName Solution
IsValidForForm False
IsValidForRead False
LogicalName supportingsolutionid
RequiredLevel None
Type Uniqueidentifier

TransactionCurrencyId

Propriété Valeur
Description Unique identifier of the currency associated with the SLA Item record.
DisplayName Currency
IsValidForForm True
IsValidForRead True
LogicalName transactioncurrencyid
RequiredLevel None
Targets transactioncurrency
Type Lookup

TransactionCurrencyIdName

Propriété Valeur
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName transactioncurrencyidname
MaxLength 100
RequiredLevel None
Type String

VersionNumber

Propriété Valeur
Description Version number of the SLA Item.
DisplayName Version Number
IsValidForForm False
IsValidForRead True
LogicalName versionnumber
MaxValue 9223372036854775807
MinValue -9223372036854775808
RequiredLevel None
Type BigInt

Relations un-à-plusieurs

Répertorié par SchemaName.

SLAItem_SyncErrors

Identique à la relation plusieurs à un SLAItem_SyncErrors pour la table/entité syncerror.

Propriété Valeur
ReferencingEntity syncerror
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName SLAItem_SyncErrors
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: Cascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

msdyn_slaitem_slakpiinstance

Ajouté par : solution Service Level Agreement (SLA) Extension

Identique à la relation plusieurs à un msdyn_slaitem_slakpiinstance pour la table/entité slakpiinstance.

Propriété Valeur
ReferencingEntity slakpiinstance
ReferencingAttribute msdyn_slaitemid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_slaitem_slakpiinstance
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10000
CascadeConfiguration Assign: NoCascade
Delete: Restrict
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

Relations plusieurs-à-un

Chaque relation plusieurs-à-un est définie par une relation un-à-plusieurs correspondante avec la table associée. Répertorié par SchemaName.

lk_slaitembase_createdby

Voir la relation un à plusieurs lk_slaitembase_createdby pour la table/entité systemuser.

lk_slaitembase_modifiedonbehalfby

Voir la relation un à plusieurs lk_slaitembase_modifiedonbehalfby pour la table/entité systemuser.

lk_slaitembase_createdonbehalfby

Voir la relation un à plusieurs lk_slaitembase_createdonbehalfby pour la table/entité systemuser.

TransactionCurrency_SLAItem

Voir la relation un à plusieurs TransactionCurrency_SLAItem pour la table/entité transactioncurrency.

sla_slaitem_slaId

Voir la relation un à plusieurs sla_slaitem_slaId pour la table/entité sla.

lk_slaitembase_modifiedby

Voir la relation un à plusieurs lk_slaitembase_modifiedby pour la table/entité systemuser.

slaitembase_workflowid

Voir la relation un à plusieurs slaitembase_workflowid pour la table/entité workflow.

calendar_slaitem

Voir la relation un à plusieurs calendar_slaitem pour la table/entité calendar.

msdyn_msdyn_slakpi_slaitem

Ajouté par : solution Service Level Agreement (SLA) Extension

Voir la relation un à plusieurs msdyn_msdyn_slakpi_slaitem pour la table/entité msdyn_slakpi.

msdyn_workflow_slaitem_customtimecalculationworkflowid

Voir la relation un à plusieurs msdyn_workflow_slaitem_customtimecalculationworkflowid pour la table/entité workflow.

Voir aussi

Référence d’entité/de table Dataverse Référence d’API web slaitem EntityType