Preconfigured system accounts
Preconfigured system accounts are included on deployed environments so that Microsoft can manage and operate the finance and operations service and provide specific features to customers. The following table provides information about each account, including the purpose and use case for the account.
Important
Do not delete these system accounts. Deleting these accounts will cause a disruption in key functionality provided by Microsoft.
| Account | Purpose/use case |
|---|---|
| Axrunner | Monitoring the health of the environment, and providing alerts as required. Note: This account is deprecated for self-service environments and is no longer used. |
| DataSyncFrameworkApp | Used by Microsoft Power Platform apps that are provided by Microsoft to synchronize data from finance and operations virtual tables in Dataverse, based on row version change tracking. |
| DataverseSearchApp | Used for synchronizing data from finance and operations apps to Microsoft Azure Cognitive Services through Dataverse virtual tables that have row version change tracking. This account enables global search functionality for finance and operations data on Microsoft Power Platform apps. |
| DynamicsMaintAppUser | Performing deployment and service operations in finance and operations apps. |
| FRServiceUser | The Financial Reporting service user account. The Management Reporter application uses this account for integrations with finance and operations apps. |
| MonitoringAppUser | Used as part of Geneva Synthetics Monitoring in FnO to help identify availability or functionality loss issues in customer environments and contribute to CRI reduction. |
| PowerPlatformApp | Connecting Dual-write and virtual tables for finance and operations apps to Dataverse. |
| DualWriteServiceUser | Enables live synchronization of data from finance and operations apps to Dataverse for Dual-write create, read, update, and delete operations. |
| DataIntegrationServiceUser | Enables Dual-write configuration and setup, and initial synchronization of data between finance and operations apps and Dataverse. |
| RetailServiceAccount | Connecting Retail services to the finance and operations environment. |
| ScaleUnitManagement | Communication with the Scale Unit Manager portal. This account is automatically added when you upgrade to version 10.0.23. |
| ScaleUnitPipeline | Maintaining and tracking communication between the scale units. This account is automatically added when you upgrade to version 10.0.19. |
| SysHealthServiceUser or Axping (depending on the deployed product version) | Monitoring the availability and health of the environment, and providing alerts as required. |
| ArchiveServiceApp | Archive service application account used for moving finance and operations data to Dataverse long term retention. |
| IAPApp | The Insights Apps Platform account that's used to sync data between finance and operations and Dataverse. |