DXGI_ERROR_DEVICE_REMOVED

Question

Hello everyone, my name is donald and i’m facing some issues concerning my graphic card. This started when i updated my system to the recent windows10 1903.

My graphic card is showing 0Mb dedicated and 0Mb video system .

With all these, i’m not able to play fifa19 on my pc.

Answer 1

Hi Donald. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Guardian Moderator here to help you.

1. See fixes here for the error:

https://techiestechguide.com/dxgi_error_device_...

https://www.reddit.com/r/BattlefieldV/comments/...

https://www.reddit.com/r/apexlegends/comments/a...

https://www.reddit.com/r/apexlegends/comments/a...

https://www.reddit.com/r/anno/comments/bdti8r/d...

2. Update the Display driver from the PC or Display adapter maker's Support Downloads web page for your exact model number, HP Serial Number or Dell Service Tag - from the sticker on the PC.

While there check also for newer chipset, BIOS/UEFI firmware (very important), network, sound, USB3 and other drivers, comparing to the ones presently installed in Device Manager reached by right clicking the Start Menu.

If this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: http://www.intel.com/content/www/us/en/support/...

or the Nvidia Update utility here: http://www.nvidia.com/Download/Scan.aspx?lang=e...

or the AMD autodect utility here: http://support.amd.com/us/gpudownload/windows/P...

For Display issues one fix that is working is to Roll back or Uninstall the Driver on the Display Device > Driver tab, restart PC to reinstall driver.

You can also try older drivers in Device Manager > Display device > Driver tab > Update Driver > Browse > Let Me Pick.

Then you will know you've tried everything in addition to Windows Update drivers.

3. If this was caused by a Version Update then for 10 days you can roll it back in Settings>Update & Security>Recovery and then hide it until it matures using the Hide Updates Tool which is explained more here:

https://www.howtogeek.com/223864/how-to-uninsta....

After 10 days you can reinstall the older version using downloads available from Microsoft TechBench here: https://tb.rg-adguard.net/public.php

Burn to DVD using WIndows Image Burner or create bootable flash using one of the options here: https://www.tenforums.com/tutorials/2376-create...

Follow this gold standard Clean Install in this link which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better than any amount of money could buy: http://answers.microsoft.com/en-us/windows/wiki...

I hope this helps. Feel free to ask back any questions and keep me posted. If you will wait to rate my post, I will keep working with you until it's resolved.

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