Windows Store Error Code 0x80131500

Question

I can't connect to the Microsoft store on Windows 10 and I have applications that I urgently need to download please help me!

Answer 1

Hi Steeve Conrad.

I'm David, and I'm happy to help you.

I suggest you do the procedures below.

Close the Microsoft Store before doing the procedures to avoid errors.

Run the troubleshooter:

1. Click the Start button;
2. Select "Settings > Update & Security > Troubleshoot";
3. Select "Windows Store apps > Run the troubleshooter".

Clear your Microsoft Store cache.

1. Close the Microsoft Store app if it is open;
2. Press "Windows + R";
3. Type WSReset.exe;
4. Click OK.

If the problem persists, reset the Microsoft Store app:

1. Click the Start button;
2. Select "Settings > Apps > Apps & features";
3. Select "Microsoft Store" and click "Advanced options";
4. Click "Reset" and click "Reset" again.

– Also, try the "Repair" option in the same place if Reset doesn't work

If the problem persists, re-register the Microsoft Store.

1. Press "Windows + X" and select "Windows PowerShell (Admin)";
2. Type or paste the following command and press Enter:

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Note if the command will run correctly or will have a red message.

3. Restart the PC.

I hope this helps. Feel free to ask back any questions.