Lync app feedback - you asked, and here it is
Thanks to everyone who has downloaded our new Windows Store Lync app! Lots of people are loving it, but we’ve seen feedback that some people are having trouble getting signed in. If you are having problems signing-in, please take a look at the information in this article: Lync sign-in issues.
We have also seen feedback on other things, and we want you to know that we hear you! We are actively working on fixing a few problems, such as adding a Back button and making it easier to search for your contacts. We love hearing from our customers – both good and bad – so please keep the feedback coming!
The Lync Team
Comments
Anonymous
January 01, 2003
I don't have option of storing the specific conversation either mail/text file (which was their in communicator).if you have this option let me know.Anonymous
January 01, 2003
It would be nice to see it added to the "Lync Full and Basic feature list" doc, just so we know what we do and don't get. Seems like we also need to have a web scheduler in order to create a meeting using the App. Windows RT, which doesn't seem to have Silverlight on it, and joining a meeting seems to require it, so the app is going to have limited functionality on RT.Anonymous
January 01, 2003
Lync app feedback - you asked, and here it is
thank you for the informationAnonymous
January 01, 2003
I have Lync 2013 client installed and cannot uninstall it. I have Win 7 and Admin rights, when I go to Programs & Features, highlight Microsoft Lync 2013 and click on Uninstall or Change, it looks like something is going to happen and then does nothing. I do not have any other Office 2013 apps installed, only Lync 2013. Lync 2013 will not load becuase it tells me it cannot find a key, when I have addedd our EA key about 3 times. This client is terrible and want it removed so I can communicate effectively with other employees. The other postings about uninstalling Lync 2013 do not apply to this situation, so I am reposting to a new thread. Thanks for your help.Anonymous
January 01, 2003
I have only one complaint. This has plagued Lync since its inception (and even its predecessor): When Lync cannot contact the server, DO NOT use a modal dialog to tell me the error. Instead, use a notification ribbon or something... just not a modal dialog. Why? Because 1) as I switch from one network to another, VPN to non VPN, I would like it if Lync would either keep quiet about its inability to log in instead of jumping up and down on my desktop with an error that I don't care about most of the time. 2) It would enable your application, instead of grinding to a permanent halt until I acknowledge something I already know, to silently continue trying to log in as I hop from network to network. Far more elegant solution ...thanksAnonymous
November 01, 2012
Where can I download the Lync 2013 Planning Tool?Anonymous
November 02, 2012
Color scheme's.... preferably like the black in Office 2010 :)Anonymous
November 02, 2012
Please PLEASE make it so you can change the audio device. It defaults to my computer speakers/mic and I can't change it to my Jabra GO lync certified device.Anonymous
November 02, 2012
An app for all platforms including blackberry.Anonymous
November 02, 2012
John you set default communication device in the sound setting in control panel under playback devices.Anonymous
November 02, 2012
It is better to include VOIP capabilities in mobile versions of Lync, as well as videos.. :)Anonymous
November 02, 2012
Would be nice if the messages stayed in synch between devices (including mobile client).Anonymous
November 06, 2012
We use Threate Management Gateway and I cannot get the client to talk to our Exchange servers with Forms Based Authentication at the firewall. I have to remove all authentication from TMG to get it to work. Is there any documentation on how to best configure TMG for use with the Windows Store Lync App?Anonymous
November 06, 2012
Hi, I just upgraded to the latest version of Skype seeing as Messenger is now getting integrated; however my federated Lync 2010 users are not showing as online etc but they do show under Live Messenger? I'm guessing its a federation change on the MS side as my Lync 2010 server does not have the Skype gateway details? Any information relating to this would be very usefulAnonymous
November 07, 2012
"Não eduque seu filho para ser rico, eduque-o para ser feliz. Assim, ele saberá o valor das coisas e não o seu preço."Anonymous
November 07, 2012
The comment has been removedAnonymous
November 07, 2012
Thanks for the comments. The app is a work in progress; we are continuing to make improvements. We are also adding to our documentation to answer some common questions, such as the feature comparison table. A few specific responses: For Lync Server 2013 planning, check out the documentation here: technet.microsoft.com/.../gg398447(v=ocs.15).aspx. We’ve gotten requests around the ability to select audio devices and we are looking into it for a future release. At this time, the audio device needs to be configured through the Windows settings, and the audio device needs to be set as the “Default Communications Device” (both for playback and recording in the Windows OS). We are working with the Windows team to get access to all of the controls we need to light up these features. We have more detailed documentation coming in a few days for administrators deploying Lync Windows Store app. The sign-in issues help topic will include a link to it when it is available. For other information, check out our online help documentation by tapping Help from Settings in the Lync app. The FAQ is available directly from this link:office.microsoft.com/.../home Thanks for using Lync Windows Store app!Anonymous
November 09, 2012
Hi, I am trying to stop this message from coming up in my conversation every time nothing is said for about 5 minutes: This conversation is being saved in the Conversation History folder in your Outlook mailbox. I dont care if the message is saved, and I dont think i need to know that it is saved every 5 minutes. Please help. I tryed to disable the notifications in the tools - options, but there is no way to do it. I have used Communicator on my other computer and this does not happen.Anonymous
December 07, 2012
I just got a Windows 8 phone and I can't seem to join meetings any longer. When I click the link in my calendar I get a message that I have to install Silverlight. Of course that is not possible on the phone. Is there a setting that I missed? This worked perfectly on the Android device that I just gave up, so I know it has to be able to work on a Windows phone, right?Anonymous
December 31, 2012
I can send doc files, but not docx files...or any new MS office files with Communicator 2007. I clicked the Feedback option and it took me here. Also, it restricted jog files...I work in a techncal support team and this is frustrating that I have to keep emailing these files.Anonymous
January 15, 2013
I need the conversation history saved in the Lync desktop client as well as on the mobile client. In order to continue a conversation on either clientAnonymous
January 18, 2013
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January 18, 2013
In re my last message. I would appreciate it if you DO NOT PUBLISH my last comments to you. I didn't know you publish comments without the my consent. I don't think Ill use this function any more if that's the way this works. Thanks, Cliff BakerAnonymous
January 22, 2013
The office communicator is a fantastic business tool. My only ask would be you work to add a built in spell check. I'm sure we all tend to have 20 things going on and it never fails, I'll send a message to a Sr. manager with a misspelled word. Thank you for looking for feedback.Anonymous
January 31, 2013
I am using the Lync app on android. I have feedback which a lot of my coworkers have voiced as well. When we chat on the mobile Lync app, the conversation does not sync with the Desktop application of Lync. So my conversations with my coworkers at lunch or while I'm on the go will not show on my desktop when I get back to my desk. This is one of the big things that deter me from using the Lync app. Another suggestion is that for some reason, when a coworker chats with me on their phone and their desktop, a completely new window pops up for the same person! and one window is for their phone instance, one is for their computer instance. This, as you can imagine, is also quite annoying and it makes it difficult to keep track of an ongoing conversation. If you would like screenshots I can provide them. ThanksAnonymous
February 14, 2013
This app is awesome, it such save alot of time with phone calls I'm so glad the VA has this :)Anonymous
February 14, 2013
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May 06, 2013
My account cannot upload my photo profile ? Plz take answer to me via rathatry@gmail.com Advance Thanks !Anonymous
December 12, 2013
Boa tarde senhores, Estou tendo dificuldade de fazer funcionar a federação com o skype, PS C:> Get-CsManagementStoreReplicationStatus UpToDate : True ReplicaFqdn : MBTPEDGE01.braporto.local LastStatusReport : 12/12/2013 12:14:58 LastUpdateCreation : 12/12/2013 12:14:55 ProductVersion : 5.0.8308.0 UpToDate : True ReplicaFqdn : MBTPLYNC01.braporto.local LastStatusReport : 12/12/2013 12:14:58 LastUpdateCreation : 12/12/2013 12:14:55 ProductVersion : 5.0.8308.556 PS C:> Get-CsPublicProvider Identity : Skype Name : Skype ProxyFqdn : federation.messenger.msn.com IconUrl : images.edge.messenger.live.com/Messenger_16x16.p ng NameDecorationDomain : msn.com VerificationLevel : AlwaysVerifiable Enabled : True
Segui todo o passo a passo dos links abaixo sem sucesso: technet.microsoft.com/.../dn440174.aspx technet.microsoft.com/.../dn440170.aspx technet.microsoft.com/.../dn440174.aspx technet.microsoft.com/.../dn440175.aspx technet.microsoft.com/.../dn440172.aspx Os testes realizados no testconnectivity.microsoft.com - deram como certo, teria algum troubleshooting pra saber se a federação com o skype está ok ou não?
- Anonymous
January 22, 2014
I wish that Lync would not forget my password every time it is unable to connect to the server. As a traveling laptop user this means that every time I boot my computer and Lync tries to connect, it will fail and drop my password because I have not yet connected to the VPN. Then when I reenter my password Lync always asks if I would like it to remember my password for next time. - Anonymous
January 31, 2014
Recently started working for a company that uses Lync. I am absolutely baffled by the lack of a pop-up setting that will let me know when I have a conversation. I have missed SO MANY conversations for a few minutes or even a day or more because I don't even see the blinking that continually happens in the taskbar. Using Windows 7 by the way. I can certainly understand why some people would want to turn this off, but literally EVERY other IM program I've ever used has had this as a basic function of the software, and you thought it was better to leave it out? I just don't understand. - Anonymous
May 15, 2014
Would you implement picture/small files sending in Lync? Everyone is moving up nowadays... - Anonymous
June 19, 2014
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June 19, 2014
I mean by the wrong way, that when you dial anumber to Algeria, Just the tone of searching finished you hear the person without hearing that his device is running) and in such a way as dicribed previously. - Anonymous
July 02, 2014
The comment has been removed - Anonymous
July 16, 2014
The latest Android application provided on Google Play (com.microsoft.office.lync15_5.4.1106.0) is causing some problems. The application is crashing even before the sign-in screen. Here is the logcat:
I/ActivityManager( 2548): Start proc com.microsoft.office.lync15 for activity com.microsoft.office.lync15/com.microsoft.office.lync.ui.splash.SplashActivity: pid=7951 uid=10072 gids={50072, 3003, 1028, 1015, 3002}
D/dalvikvm( 7951): Trying to load lib /data/app-lib/com.microsoft.office.lync15-1/libacomo.so 0x41bda970
W/linker ( 7951): libacomo.so has text relocations. This is wasting memory and is a security risk. Please fix.
D/dalvikvm( 7951): Added shared lib /data/app-lib/com.microsoft.office.lync15-1/libacomo.so 0x41bda970
I/como ( 7951): JNI_OnLoad
I/como ( 7951): JNI_OnLoad: JNI_Init complete
D/BluetoothAdapter( 7951): Bluetooth is not supported on this hardware platform
D/AndroidRuntime( 7951): Shutting down VM
W/dalvikvm( 7951): threadid=1: thread exiting with uncaught exception (group=0x4190fba8)
E/UncaughtException( 7951): java.lang.RuntimeException: Unable to start activity ComponentInfo{com.microsoft.office.lync15/com.microsoft.office.lync.ui.splash.SplashActivity}: java.lang.RuntimeException: Cannot get bluetooth adapter
E/UncaughtException( 7951): at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:2195)
[...]
Indeed the device doesn't have a Bluetooth adapter but that shouldn't prevent the application to work. Especially knowing that the Bluetooth feature is not enabled on the device, the Bluetooth menu in Settings is not even present.
Moreover, the following older versions of Lync Android app work just fine:
com.microsoft.office.lync15_5.3.1077.apk
com.microsoft.office.lync15_5.3.1100.apk
It therefore looks like a regression on your side, could you please confirm?
FYI, I am using Android 4.4.2 and the issue happens to all the users using the same device (and will happen to any user using a device without BT for sure).
Thanks! - Anonymous
July 25, 2014
a WAY over due feature: Offline messaging! There is nothing more annoying than having a message kicked back because someone is suddenly offline. Yahoo and other IMs have the ability to get missed messages, Lync needs this too! - Anonymous
July 25, 2014
Another needed feature - Selective Offline/Status - The ability to appear offline/away/busy but only for selected individuals. I work with someone who constantly IMs me and others to 'chit chat'. I have work to do and would rather NOT chat with him. I do not want to be offline or away for those that I communicate with for business reasons, but if I could appear offline or away JUST for him, that would be AMAZING! I know several other co-workers who feel the same way about this guy. - Anonymous
August 01, 2014
Feature Request :-
* It would be great to add snapshot capture tool also in Lync.
* External/Customized emotion can be added into Lync - Anonymous
August 01, 2014
Feature Request :-
* It would be great to add snapshot capture tool also in Lync.
* External/Customized emotion can be added into Lync
Issue
* Chat history doesn't get if we join in a group chat
* By clicking on new tab is making Lync hanged. (When used tab add-on)
* Copying text content from external source to Lync window have limitations - Anonymous
August 06, 2014
Our legal and communications team in our organization disabled the feature to "Save conversations in Outlook". That frustrates me because we use Lync for communication and I lose useful information when I close a chat window.
I would like to suggest a feature such as an icon in the chat window that shows when the other user has "Save converations in Outlook" feature turned on. Maybe that would satisfy legal dept. - Anonymous
August 30, 2014
Отличная прога только добавьте функцию использования(поддержания) VPN в заблокированном состоянии - Anonymous
September 03, 2014
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September 10, 2014
I wish Lync changed your status to "Screen Sharing", when you are screen sharing. This would avoid any unwanted messages from popping up during a screen share. - Anonymous
September 24, 2014
PLEASE, come back with the ability to drag and drop attachments from Outlook 2013 to Lync. It is not possible anymore, so we have to save the file in the desktop, drag and drop, and then delete. It is ridiculous. - Anonymous
October 08, 2014
Conversation syncing needs to be part of the mobile app. Using the program needs to be seamless between devices. - Anonymous
October 15, 2014
we need an option to set the default font. I change it everyday anyways so we should have an option to set a certain font for our use as default - Anonymous
October 30, 2014
I am annoyed that I cannot set my location across an RDP session. I regularly connect from my home PC to my work PC (which is running Lync) via RDP through our VPN. I would love to be able to set my location as "home" in Lync on the RDP session. This restriction feels like a technical limitation that should have been designed around. If Lync can't rely on location services to figure out where I am-- i.e. RDP or VM-- then don't disable it. Let me specify it! - Anonymous
October 30, 2014
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November 05, 2014
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November 07, 2014
Question: How can I change resolution, or zoom factor if you like, of a presenter who is presenting materials (data, excel spreadsheet, or whatever) so I am able to see it? The case is that the presenter has a monitor with a lower resolution than mine. I think that the case is actually (typically case) a Dell 12,5 inch laptop with a 1366x768 pixel resolution and I have a 3620 x 2160 pixel resolution. The text reduces to micrometer size and you have to read it from 10 cm distance.
I don't know how it works in the reveres situation, have to try that.
This problem will accelerate in the near future with people working on different display systems.
Tried to find any zoom tool but could not find anyone. - Anonymous
November 13, 2014
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December 01, 2014
Hi, I have moved from Office Communicater to Lync 2013. Lync takes up too much room on the screen. Not everyone has 21 inch screens or amazing graphic cards. Is it possible to allow a compact view and be able to resize lync? If not, this should be introduced as a cosmetic enhancement. - Anonymous
December 09, 2014
It would be nicer if Microsoft Lync has faster response time in between maximizing and minimizing its windows. I find it quite annoying sometimes when I'm in a hurry to communicate with someone on Lync (work-related) and had to double click the icon before it pops up. - Anonymous
January 07, 2015
The 2013 Lync window with Windows 8 is huge. It takes up 40% of my screen. I hate it. Makes it hard to run multiple apps and see their windows. Needs to be a way to make the window narrow with smaller type for the selected 'pinned' contacts. - Anonymous
January 11, 2015
While in an online conference with desktop sharing / program sharing or whiteboard the conversation windows keeps moving upward so whenever there is a new message I need to scroll down and keep it pressed, when I release the scroll slide it moves upward not showing the latest message. This is the experience in Lync 2010. Is this fixed in 2013? or any work around available in 2010 - Anonymous
January 12, 2015
Having one common visual issue...
Whe I have multiple people tabbed in Lync message window...
It does not blinks correct name from where message came... Title in Taskbar should change temporarily to show the correct sender among multi tabs. - Anonymous
January 22, 2015
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January 26, 2015
The Galley view terminology for meetings would be more appropriately named "participant view" - Anonymous
January 27, 2015
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January 29, 2015
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February 04, 2015
Message Sync between all devices or its useless to me and my company :(. - Anonymous
February 04, 2015
Please please.....
The ability so set a busy status for one group (or individual), but be available to another.
(yes, i'm aware that Workgroup people can override Do Not Disturb) - Anonymous
February 06, 2015
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February 06, 2015
Definitely need Message Sync between devices. Nothing worse than being in a chat on the desktop and then have to leave and find that the chat is not carried over to your mobile device. - Anonymous
February 09, 2015
Where is the setting for toolbar???? One would think it is in Properties.... But, nope. Also, can't send feedback from Help tab. "Cannot perform the action because the related web page was not available...", but if I Find Someone, go to Help, and then Provide Feedback (which is how I got here), it works fine. Why so cumbersome and not intuitive. These hassles make me look for other products. - Anonymous
February 14, 2015
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February 19, 2015
Horrible! It´s so slow and lock the outlook too. - Anonymous
February 24, 2015
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February 24, 2015
The theme selected does not match any application existent in the background, takes long to load, slows my work pc ... would not recommend - Anonymous
February 24, 2015
Our office recently switched from Communicator to Lync. One of my favorite things about Communicator was how small and unobtrusive it was--I could have multiple conversations open on my desktop without it getting in the way of my work.
This is not the case with Lync. The Lync windows are dramatically larger than the Communicator windows, so now I have to keep them all minimized.
It would be great if these windows could be made smaller.
Thanks - Anonymous
February 25, 2015
Why does Lync 2013 not search my list of added contacts when I search for a contact, before searching the entire company directory? This would be a welcome addition to the tool! - Anonymous
February 25, 2015
I'd like my Lync PARTICIPANT list to be sorted/ presented in a consistent sequence, ... ie "Firstname Surname" or "Surname, Firstname", regardless of the source of the contact details ... and I'd like to choose which format please. - Anonymous
March 10, 2015
Platform: WindowsPhone 8.1 Update 1 (Denim), Lumia 1020, Lync version 5.8.1327.0
Toast and Action Centre notifications work on my WindowsPhone app but they're completely pointless when I can't tap the notification to open the conversation, doing so always results in an alert saying "Couldn't open the conversation".
What makes this even more frustrating is that after the failure to open the conversation from the notification I then tap the contact in the app and there's no sign of the incoming message, the app always starts a brand new conversation.
Help please?
Message copied from TechNet Forum: https://social.technet.microsoft.com/Forums/office/en-US/8413f025-bfdf-4aad-af11-b307b4799508/windowsphone-lync-2013-never-able-to-open-chat-from-action-centre-notification?forum=lyncprofile#8413f025-bfdf-4aad-af11-b307b4799508 - Anonymous
March 18, 2015
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March 19, 2015
speakers crackle when I lock PC and lync is logged in.
I am using the Dell AC511 sound bar on a brand new OptiPlex 9020. I notice that when Lync is logged off the static goes away when I lock the PC, when I am logged in it comes back. - Anonymous
March 25, 2015
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April 09, 2015
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April 10, 2015
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April 16, 2015
Whatever the image it used left side in conversation is too big due to which we can see only limited amount of data.
Max image size should be 24px or just remove it because name is already there.
Thanks
http://www.advancesharp.com/ - Anonymous
May 04, 2015
You Lync guys don't want to hear bad feedback about Lync. I work with a company of 100's of people all who have nightmares about Lync, but no one at M$ cares. The problems have gone on for YEARS. Unlike Skype, Lync does not JUST WORK and all I see/read/hear from the fanboys is that Lync is perfect, when in reality it absolutely the worst piece of software ever to come out of Microsoft. - Anonymous
May 13, 2015
In the chat window when you hit Space+Enter, it send a blank message to the contact. I guess there should some kind of validation. - Anonymous
June 01, 2015
I would like to mute a person for me only, so I don't have to deal with echo from someone in the same room. - Anonymous
June 10, 2015
Is there anyway to make the Lync Meeting reminder pop up in your screen no matter what your doing?
I always miss my meetings because it doesn't pop up and it just stays minimized on the window and i can't notice it. It's not even blinking.
i know there is an audio/alarm available but my PC is always muted whenever I'm at the office. - Anonymous
June 11, 2015
Suggestion: Lync 2013 for Mac creates folder "Microsoft User Data" onder "Documents". This is very wrong, apps should create folders in "Library". Thanx - Anonymous
June 12, 2015
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June 23, 2015
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July 08, 2015
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July 15, 2015
Have Lync integrated with Outlook at work. When we schedule a Lync meeting, the location states "Lync Meeting" How do we make it add the Conference ID to the location like, "Lync Meeting, conference ID: xxxxxxxxx"?
In some cases, the conference ID gets truncated off the meeting details on mobile devices. Remote attendees have issues connecting. Including that data in the Location field would eliminate the problem. - Anonymous
July 21, 2015
I tried to use the "feedback" link in MS Lync 2013 and I received, "404 - File or directory not found." error. Well ooops. So here I am. What I would like to see in the future is, when using MS Outlook in conjunction with Lync, there is a setting that automatically adds the link to Lync & conference bridge info in EVERY meeting request. In other words - you do not have to add it manually each time. I am almost positive this was a feature built into Outlook or Lync in a previous version. - Anonymous
July 28, 2015
Echoing the issue raised by the HTC M8 owners above I've just bought a Moto G 2nd edition which runs Android 5.0.2. On opening Lync it immediately crashes and restarts, I can then login and it works for a while but eventually crashes again. On restarting all my settings and saved login details are gone. - Anonymous
August 07, 2015
My employer is using Lync 2010.
When RDPed into multiple machines - each running Lync, the distribution of messages to any given machine is apparently random. Makes for some hilarious reading of partial conversations. - Anonymous
August 07, 2015
If Lync 2010 is running then starting Outlook 2010 fails due to locked file. I have to exit (not close) Lync (and wait 15 seconds) in order to start Outlook. - Anonymous
August 07, 2015
The emoticons are worst..the ones present in lync 2010 can be placed in 2013 too
These 2013 emoticons conveys wrong emotions
Not satisfied
Please try to replace with emoting emoticons as in lync 2010 - Anonymous
September 17, 2015
The app just takes up too much screen real estate. I know the cntrl+shift+p trick to reduce the size of the active call window, but this needs to be a default and everything else needs to be a whole lot smaller. - Anonymous
October 05, 2015
This is the most useless interface ever created.
All it does is waste screen space and constantly resize.
There's no useful configuration options.
it's a bandwidth pig - Anonymous
October 27, 2015
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November 04, 2015
The cross icon on the top right corner is meant to close the window NOT MINIMISE it! No wonder people prefer Apple as it seems like MS developers do what they feel like when they feel like it! - Anonymous
November 17, 2015
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November 17, 2015
Please make it so you can mute someone without globally muting him. Three hours of echo from your colleague next to you is a horrible horrible thing. - Anonymous
November 17, 2015
I accidentally deleted an important recording. It would be nice to be able to restore / undelete it. Why can't it be placed in Recycle Bin? - Anonymous
December 04, 2015
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