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Outlook 2013 SP1 Breaks Drag and Drop Email

  • Article

imageI installed Office 2013 SP1 today and I noticed that my Outlook client would no longer allow me to drag and drop emails into subfolders in my inbox. Clicking and holding would not give me the “ghost” image of the folder as I dragged it to the subfolder and when I reached the subfolder in my inbox all it would do was highlight it. I restarted my client and computer but it didn’t fix it.

I found this old thread that suggested I just hit the ESC key a bunch of times while Outlook was active. It worked! :-/ I sent the mother ship a frown face already on this.

Comments

  • Anonymous
    January 01, 2003
    Thanks you Mr. Mario
  • Anonymous
    March 27, 2014
    THANK YOU!!!!!!!
  • Anonymous
    April 30, 2014
    Had a similar issue where, after installing Outlook 2013 SP1, I could no longer drag and drop recipients between the To.. field and the Cc... field. Tried the above and it's fixed.
  • Anonymous
    June 02, 2014
    Great tip, thanks for sharing!
  • Anonymous
    June 03, 2014
    Another bug...
  • Anonymous
    June 30, 2014
    Wow, just happened to me. Could no longer drag email to different folders. Tried the esc trick and it worked. Thanks for the tip!
  • Anonymous
    July 22, 2014
    Another happy ESC'er. Worked for me as well. Thanks.
  • Anonymous
    October 07, 2014
    I can't believe that I just button mashed Esc to fix this issue. You've seriously got to be kidding me. How? Why?!
  • Anonymous
    October 07, 2014
    Thanks It worked. Boom!!
  • Anonymous
    October 07, 2014
    Yeah well that worked sweet. Cheers
  • Anonymous
    October 30, 2014
    :-( didn't work for me. I still cannot drag and drop in Outlook even tho my Esc key is worn down with me battering it!
  • Anonymous
    November 10, 2014
    THANKS SO MUCH!!!
  • Anonymous
    November 28, 2014
    Saved me hours of messing about. Thanks
  • Anonymous
    December 08, 2014
    Awesome! That worked.
  • Anonymous
    January 16, 2015
    Mine didn't work until I realized this fix is for dragging emails to folder. Not attachments onto emails which is still broken
  • Anonymous
    February 03, 2015
    Worked for me as well, thanks.
  • Anonymous
    February 09, 2015
    Hitting ESC worked for me, but why is it still an error?
  • Anonymous
    March 18, 2015
    i tried starting in safe mode, changed profile, hit esc key "n" of times tried all combinations of safe mode/profile change/administrator/esc keep battering. Did not work at all... do i need to remove and reinstall office 2013?
  • Anonymous
    May 11, 2015
    Thank you. I'm not liking Outlook 2013 so far and this kind of stupid bug is not making me like it more.
  • Anonymous
    June 24, 2015
    The comment has been removed
  • Anonymous
    July 23, 2015
    The comment has been removed
  • Anonymous
    August 13, 2015
    esc does not work for me...what do I do?
  • Anonymous
    October 01, 2015
    Wow!!! The escape key trick worked for me also ?!?!?!?
  • Anonymous
    October 21, 2015
    ESC works great! Thanks!
  • Anonymous
    December 14, 2015
    How funny is that. Just experiencing this issue for the first time today after using Outlook 2013 for about 3 months. Hitting ESC did the trick. You'd think there would be a service pack fix for this by now. Thanks for the suggestion.
  • Anonymous
    February 19, 2016
    THANKYOU!!!!!
  • Anonymous
    February 19, 2016
    Thanks For suggetion
  • Anonymous
    February 29, 2016
    esc esc esc to get an option to work? well, it did - thank you!
  • Anonymous
    March 14, 2016
    Fantastic tip, worked :D Great
  • Anonymous
    March 17, 2016
    This doesn't fix dragging multiple emails from a search unfortunately. Still broken.