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11008 Errors conversion to 11009 Errors

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Sorry for the slow responses, but I am out with a really nasty cold/flu bug.

Yes - some of you have seen your 11008 Errors convert to 11009 Errors. In the patch deployed over the weekend (actually it was Monday I think), the new code moved authentication calls to a different event, as there are multiple systems making auth calls and it was thought that they might be conflicting with one another.

The expectation was that this might resolve the issue, but if not that we would have more specific error handling (new error 11009 rather than the generic 11008). Three different dev and release teams spent the past few days further dissecting what is happening in the various systems when the 11009 error occurs, and as of this morning it looks like they may have a breakthrough on the cause and fix.

I know they are checking out a few more issues with implementation of the fix. I expect another update later today as to the actions and timing.

11/17/09 UPDATE:Configuration changes and code updated have been implemented and we believe this issue is now resolved. There are currently only 20 of the 11009 errors logged from a single server (we are rechecking this server) where we did have about 5600 11009 errors across all servers prior to the code and config updates. 

If you were receiving the 11008 error and it converted to 11009 errors, can you check again and let me know if you are now able to access (either by posting on the blog or emailing me through the blogs contact us link.

THANKS!

Comments

  • Anonymous
    November 15, 2007
    The comment has been removed

  • Anonymous
    November 19, 2007
    When i try click on the "Subscriber Downloads and Product Keys" link i get all sorts of weird errors, from the error posted on my blog  see (http://dotnet.org.za/ryancrawcour/archive/2007/11/19/msdn-subscriber-site-implements-great-error-handling.aspx) to other errors most of them weird ASP.NET type errors. Never get a nice,  user friendly, error page and most of the time it just sits there for a while and eventually redirects me back to the benefits management page .... Funny thing is, if i click on one of the top download links that seems to start the download. So i guess i will just wait patiently until VS 2008 appears in this list.

  • Anonymous
    November 19, 2007
    Ryan - There were some SQL errors happening in the last five hours that were probably the cause of the errors you saw. They were resolved about 15 minutes ago.

  • Anonymous
    November 21, 2007
    Hi, I am still sufferring error 11009 errors.. ironically, this error only happens with IE7.. and doesn't occur with Firefox 2 browser.. :( Already tried clearing cache..

  • Anonymous
    November 24, 2007
    Cliff: I am really sorry to hear that, although I do believe we have substantially addressed this issue. Can you send me a screen shot and contact information, and I will pass this along to one of my peers who can follow up on your specific issues. Send to jhcairn@microsoft.com. Thanks.