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Take care, Mike!

  • Article

I’m taking over the reins from Mike Kinsman and am pleased that we’ve had a chance to work together and collaborate over the years.  He’s been a great asset to the team and will be missed – good luck to you, Mike!

 

So, what would you like to know?  My name is Seth Adams, and I’m the new Acquisitions Program Manager, supporting both MSDN and TechNet Subscriptions. 

 

I’ve been with Microsoft for a while, and have served MSDN Subscriptions in several different capacities prior to my current role, including a stint managing the supply chain and serving as product manager and business manager within MSDN Marketing for a number of years. 

 

If you’ve attended Comdex or a developer-related conference or event in the past few years, chances are you may have seen me at an MSDN Subscriptions booth.  Seemingly contrary to popular opinion, Microsoft program and product managers do staff most of the booths at conferences!

 

In addition to my previous MSDN experience, I also have a strong affinity for our subscribers and look forward to sharing some of the behind-the-scenes work that goes into collecting and creating the software that is made available to you each and every month as part of your MSDN subscription.

 

An integral part of what we do here is because and for you, the subscriber.  I’m very interested in any comments and feedback you may have to offer.  Ideas for future posts, feedback on how we can make the subscriptions better, the weather in your part of the world, general comments, please let me know.  We aim to please.

 

Regards,

 

Seth Adams

Program Manager, MSDN Subscriptions

Comments

  • Anonymous
    February 22, 2005
    Good Job Mike!

    Thanks for your efforts....

    Dave Knappenberger
  • Anonymous
    February 22, 2005
    Good luck Seth! Remember: FoxPro is your friend.
  • Anonymous
    February 25, 2005
    Glad to have someone that promises to take care of our subscriptions and glad to see you in MSDN.
  • Anonymous
    March 01, 2005
    Welcome Seth,

    So let's try you out!

    I didn't get my January shipment - at least, not most of it. It was left on the step and the dog thought it was lunch!

    How do I get a re-shipment?

    David
  • Anonymous
    March 01, 2005
    Hi David,

    In the US or Canada, please contact the MSDN Subscriptions Services Center at 1-800-759-5474 and ask for a replacement.

    Regards,
    Seth
  • Anonymous
    March 01, 2005
    The comment has been removed
  • Anonymous
    March 01, 2005
    Hi Adam,

    I'm not sure if you've tried the "Manage your existing Passport" link at http://msdn.microsoft.com/subscriptions/, but if not, please give that a try to first remove the Passport associated with your subscription and then click on the "Add Passport" link at the same original page to start fresh.

    If you've already tried this or continue to experience difficulty, please contact the MSDN Subscriptions Center for your region (a listing of telephone numbers are provided at http://msdn.microsoft.com/subscriptions/phone/) and ask for assistance in reassociating your Passport.

    Regards,
    Seth
  • Anonymous
    March 01, 2005
    I'm surprised not to see any way for an MSDN subscriber to open a support incident via the web. Do I really have to call an (800) number to do this? This seems really inefficient. It would make more sense to have a web page where I can post the question/problem, attach supporting materials, etc.
  • Anonymous
    March 01, 2005
    Thank you for sharing your thoughts. Currently, MSDN Subscriptions only offers telephone-based technical incidents, but it's something for us to consider in the future.

    Depending on your needs, you may wish to try the MSDN Managed Newsgroups as an online alternative. See http://msdn.microsoft.com/newsgroups/managed/ for more information. (Note that the MSDN Managed Newsgroups are public discussion groups.)

    Regards,
    Seth
  • Anonymous
    March 02, 2005
    I really would love to subscribe, however in my secure network, of which I am the administrator and my 30 + clients. .NET credentials are always disabled in an XP installation. I am sorry there IS no place for hotmail nor .NET is an office environment. Staff here in AU all have their own company email addresses or ISP multiple addresses and there is no need for hotmail and the nightmare of .NET services is NOT one I advocate nor let lose in a corporate environment.
  • Anonymous
    March 03, 2005
    Good Luck Mike, and welcome Seth.

  • Anonymous
    June 08, 2009
    PingBack from http://cellulitecreamsite.info/story.php?id=6701