eDiscovery export to pst failing
I was recently working with one of my customer and he had issues while performing discovery search.
He was typically getting a 404 error while performing search.
Customer was trying to perform a query and export data to a .pst.
Error as given below:
Digging more into it and found customer was using a custom IIS site.
Custom IIS site was missing EWS virtual directory.
Note: EWS needs a unique IP address assigned and loop back IP must be remove. Don’t remove loop back IP from backend and default site.
- We created a EWS VDir for custom site and assigned a unique IP address and removed loop back IP address from the VDir.:
New-WebServicesVirtualDirectory -WebSiteName CustomSitename
- Changed the VDir path to the custom location/path as they required for the custom IIS site.
- Verify WebServicesVirtualDirectory InternalURL is assigned for each Vdir.
- Set auto discovery URL for custom IIS site.
- Recycle AppPool for auto discovery.
- It must take care of the issue.
Disclaimer: Please make sure we are not making any changes in the default and backend site.
Apply to Exchange 2013.
Thank you,
Mukut-