SharePoint Governance - Individual Roles and Responsibilities

This is a series of 9 articles. Click here for the full TOC

Roles and Responsibilities

Looking into the three teams that we have talked about earlier, we can break them down into smaller roles that can be mapped to people easily. The recommendation here is as follows:

Role	Responsibilities and Tasks	SharePoint Team	Your Company
System Administrator	Responsible for the acquisition, installation and maintenance of the hardware infrastructure. Provide day-to-day operation support to Portal Team Review existing infrastructure setup, develop best practices and operation guidelines Install software that supports the environment Install operating system security updates Install operating system updates, upgrades and service packs Maintain system, application, security and SharePoint, IIS event logs Maintain registry settings and environmental settings. Manage Windows cluster services Manage Network Load Balancing	Operation Team	Company team
Backup Administrator	Responsible for Backing up the whole SharePoint environment. SQL Server Backup (Shared with SQL Admin) IIS Backup SharePoint Backup	Operation Team	Company team
SharePoint Farm Administrator	Responsible for global portal and WSS configuration, shared services, policies, procedures, and portal vision and SharePoint configuration:   Application Management SharePoint Web Application Management SharePoint Site Management External Service Connections Office SharePoint Server Shared Services Application Security Search Administration Workflow Management   Operations Topology and Services Security Configuration Logging and Reporting Upgrade and Migration Global Configuration Backup and Restore Data Configuration Content Deployment   Shared Services Administration: User Profiles and My Sites Search Excel Services Settings Audiences Office SharePoint Usage Reporting Business Data Catalog	Operation Team	Company team
SQL Administrator	SQL backups and restores (plan for backup and restore and maintain the SLA) SQL Maintenance SQL Security and Performance Tuning Manage SQL Cluster Services	Operation Team	Company team
Active Directory Resource(s)	Responsible for ensuring the portal is leveraging AD appropriately. Assist with Setting up the portal to use AD for authentication Assist in synchronization of portal with AD Set SPNs and Kerberos settings	Operation Team	Company team
Enterprise Site Collections Administrator	Responsible for all Site collections on a web application: Site Collection Level: Search settings Search scopes Search keywords Recycle bin Site directory settings Site collection usage reports Storage space allocation Site collection features Site hierarchy Portal site connection Site collection audit settings Audit log reports Site collection policies Site collection object cache Site collection cache profiles Site collection output cache Variations Variation labels Translatable columns Variation logs Site Level: Regional settings Site libraries and lists Site usage reports User alerts RSS Search visibility Sites and workspaces Site features Delete this site Site output cache Content and structure Site Galleries: Site content types Site columns Site templates List templates Web Parts Workflows Master pages and page layouts Look & Feel: Master page Title, description, and icon Navigation Page layouts and site templates Welcome page Tree view Site theme Reset to site definition Searchable columns Site Actions: Edit Page Create Page Create Site Show Page Editing Toolbar View All Site Content View Reports Site Settings Manage Content and Structure	Operation Team	Company team
Enterprise Security Administrator	Responsible for managing security on the site collection level to create and change permission levels on the Web site and assign permissions to users and groups. Note: Automations will try to minimize role demand and delegate some responsibilities to Site Owners and Contributors.	Support Team	Company team
Site Owner (Team Sites)	Primary and Secondary site owner. Site Actions: Edit a Page Create a Page Show Page Editing Toolbar View All Site Content View Reports Site Settings Manage Content and Structure Site Administration: Regional Settings Site libraries and lists Site usage reports User alerts Content and structure Galleries: Site content types Site columns Web Parts Master pages and page layouts Look & Feel: Master page Title, description and icon Navigation User and Permissions: People and Groups (view only) Advanced permissions (view only)	Operation Team Support Team	Company team
Site Owner (Publishing)	Primary and Secondary site owner. Site Actions: Edit a Page Create a Page Show Page Editing Toolbar View All Site Content View Reports Site Settings Manage Content and Structure Site Administration: Regional Settings Site libraries and lists Site usage reports User alerts Content and structure Look & Feel: Title, description and icon User and Permissions: People and Groups (view only) Advanced permissions (view only)	Operation Team Support Team	Company team
Contributor	Contributing on contents. Meaning can add, delete and edit specific items.	End User	Company team
Reader	Read and subscribe to alerts and RSS feeds.	End User	Company team
Developer	Responsible for building the framework and features of the portal. Build the SharePoint look and Feel Modify SharePoint Templates as Needed Build New Web Parts Write ASP.Net Code Participate in Design Tasks as needed Participate in Development and Testing as needed	Development Team	Company team
Product Management	Responsible for business advocacy and Satisfied stakeholders	Development Team	Company team
Program Management	Responsible for resources and features advocacy deliver solution within project constraints Coordinate optimization of project constraints	Development Team	Company team
Architecture	Responsible for designing solutions within project constraints	Development Team	Company team
Tester	Responsible for approving solution for release ensuring all issues are identified and addressed	Development Team	Company team
User Experience (SharePoint Designer)	Responsible for Maximizing solution usability and enhancing user effectiveness and readiness Connect with SharePoint Designer Change images, CSS, Master pages and layouts (drafts only) User Interface responsibilities	Development Team	Company team
Release / Operations	Responsible for smooth deployment and transition to operations	Development Team Operational Team	Change Management (Release Management)

 

Read next: about staffing and people mappings.

Comments

• Anonymous
  January 21, 2011
  Weekend TechTalk 2011: Wael doing the Governance Talk blogs.msdn.com/.../weekend-techtalk-2011-wael-doing-the-governance-talk.aspx

• Anonymous
  September 26, 2011
  Wael, this is a very useful and comprehensive list. Thank you for your contribution.