Modifier

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Get-AzSupportTicketsNoSubscription

Gets details for a specific support ticket. Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error. If no parameters are specified, then this command will retrieve all tickets created in the last week by default.

Syntax

Get-AzSupportTicketsNoSubscription
   [-Filter <String>]
   [-Top <Int32>]
   [-DefaultProfile <PSObject>]
   [<CommonParameters>]
Get-AzSupportTicketsNoSubscription
   -SupportTicketName <String>
   [-DefaultProfile <PSObject>]
   [<CommonParameters>]
Get-AzSupportTicketsNoSubscription
   -InputObject <ISupportIdentity>
   [-DefaultProfile <PSObject>]
   [<CommonParameters>]

Description

Gets details for a specific support ticket. Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error. If no parameters are specified, then this command will retrieve all tickets created in the last week by default.

Examples

Example 1: Gets list of support tickets at tenant level

Get-AzSupportTicketsNoSubscription

Name                                      Title                                 SupportTicketId  Severity ServiceDisplayName CreatedDate
----                                      -----                                 ---------------  -------- ------------------ -----------
2403110040009092                          test ticket please ignore and close   2403110040009092 Minimal  Billing            3/11/2024 3:46:20 PM
test-41b4ec72-8634-4e03-978e-15bde625be00 test ticket - please ignore and close 2403070040010395 Minimal  Billing            3/7/2024 5:35:55 PM
test-270a8ba4-7083-4b02-8b32-b5c2cdc55e78 test ticket - please ignore and close 2403070040010346 Minimal  Billing            3/7/2024 5:32:40 PM
test-8dad4b97-5ff5-4a1e-bb6e-d323348db3f2 test ticket - please ignore and close 2403070040009816 Minimal  Billing            3/7/2024 5:04:36 PM
test-0d8ee1f2-89d6-4078-8c1a-5845673966a1 test ticket - please ignore and close 2403070040009769 Minimal  Billing            3/7/2024 5:02:44 PM

Lists all the support tickets. If no parameters are specified, then this command will retrieve all tickets created in the last week by default.

Example 2: Get support ticket at tenant level

Get-AzSupportTicketsNoSubscription -SupportTicketName "test1-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4"

AdvancedDiagnosticConsent                  : No
ContactDetailAdditionalEmailAddress        :
ContactDetailCountry                       : USA
ContactDetailFirstName                     : test
ContactDetailLastName                      : test
ContactDetailPhoneNumber                   :
ContactDetailPreferredContactMethod        : Email
ContactDetailPreferredSupportLanguage      : en-US
ContactDetailPreferredTimeZone             : Pacific Standard Time
ContactDetailPrimaryEmailAddress           : test@test.com
CreatedDate                                : 2/22/2024 12:56:11 AM
Description                                : test ticket - please ignore and close
EnrollmentId                               :
FileWorkspaceName                          : 2402220010000453
Id                                         : /providers/Microsoft.Support/supportTickets/test1-5dda17d0-a60d-4f4c-82e3-
                                             0fe3604c0ed4
ModifiedDate                               : 2/22/2024 5:49:09 AM
Name                                       : test1-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4
ProblemClassificationDisplayName           : Add or update VAT, tax id, PO number or profile information
ProblemClassificationId                    : /providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc
                                             /problemClassifications/3ec1a070-f242-9ecf-5a7c-e1a88ce029ef
ProblemScopingQuestion                     :
ProblemStartTime                           :
QuotaTicketDetailQuotaChangeRequest        :
QuotaTicketDetailQuotaChangeRequestSubType :
QuotaTicketDetailQuotaChangeRequestVersion :
Require24X7Response                        : False
ResourceGroupName                          :
SecondaryConsent                           :
ServiceDisplayName                         : Billing
ServiceId                                  : /providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc
ServiceLevelAgreementExpirationTime        : 2/22/2024 8:57:00 PM
ServiceLevelAgreementSlaMinute             : 480
ServiceLevelAgreementStartTime             : 2/22/2024 12:56:11 AM
Severity                                   : Minimal
Status                                     : Updating
SupportEngineerEmailAddress                :test@test.com
SupportPlanDisplayName                     : Basic support
SupportPlanId                              : U291cmNlOkZyZWUsRnJlZUlkOjAwMDAwMDAwLTAwMDAtMDAwMC0wMDAwLTAwMDAwMDAwMDAwOS
                                             w=
SupportPlanType                            : Basic
SupportTicketId                            : 2402220010000453
TechnicalTicketDetailResourceId            :
Title                                      : test ticket - please ignore and close
Type                                       : Microsoft.Support/supportTickets

Gets details of a support ticket

Parameters

-DefaultProfile

The DefaultProfile parameter is not functional. Use the SubscriptionId parameter when available if executing the cmdlet against a different subscription.

Type:PSObject
Aliases:AzureRMContext, AzureCredential
Position:Named
Default value:None
Required:False
Accept pipeline input:False
Accept wildcard characters:False

-Filter

The filter to apply on the operation. We support 'odata v4.0' filter semantics. <a target='_blank' href='https://docs.microsoft.com/odata/concepts/queryoptions-overview'>Learn more</a> <br/><i>Status</i> , <i>ServiceId</i>, and <i>ProblemClassificationId</i> filters can only be used with 'eq' operator. For <i>CreatedDate</i> filter, the supported operators are 'gt' and 'ge'. When using both filters, combine them using the logical 'AND'.

Type:String
Position:Named
Default value:None
Required:False
Accept pipeline input:False
Accept wildcard characters:False

-InputObject

Identity Parameter To construct, see NOTES section for INPUTOBJECT properties and create a hash table.

Type:ISupportIdentity
Position:Named
Default value:None
Required:True
Accept pipeline input:True
Accept wildcard characters:False

-SupportTicketName

Support ticket name.

Type:String
Aliases:Name
Position:Named
Default value:None
Required:True
Accept pipeline input:False
Accept wildcard characters:False

-Top

The number of values to return in the collection. Default is 25 and max is 100.

Type:Int32
Position:Named
Default value:None
Required:False
Accept pipeline input:False
Accept wildcard characters:False

Inputs

ISupportIdentity

Outputs

ISupportTicketDetails