Response Group Client Web Service Drilldown
Dernière rubrique modifiée : 2009-03-11
The Response Group Service has a Client Web Service, which can be used by 3rd party applications to retrieve information about the Agents, their Agent Group memberships, and sign-in status.
The following operations are supported through the client web service:
- GetAgent
- GetGroups
- IsAgent
- SignIn
- SignInMultiple
- SignOut
- SignOutMultiple
Service Descriptions
The following list the service descriptions of the operations within the Client Web Service
- GetAgent: Returns information about the currently authenticated agent.
- GetGroups: Returns information about the groups the currently authenticated agent is a member of. For each group, the following information is available:
- IsAgent: Returns true if the currently authenticated user is an agent.
- SignIn: Signs the current agent into the given group and returns true when the operation has successfully completed.
- SignInMultiple: Signs the current agent in to the given groups and returns true when the operation has successfully completed.
- SignOut: Signs the current agent out of the given group and returns true when the operation has successfully completed.
- SignOutMultiple: Signs the current agent out of the given groups and returns true when the operation has successfully completed.