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How to: Set Up Call Throttling

This content is no longer actively maintained. It is provided as is, for anyone who may still be using these technologies, with no warranties or claims of accuracy with regard to the most recent product version or service release.

You can specify the maximum number of simultaneous incoming and outgoing calls for all telephony channels to the computer running Speech Server. Use these settings to ensure that the number of incoming and outgoing calls does not exceed the capacity of computer equipment running Speech Server.

Note

After call throttling setup, you must restart the Speech Server service to activate the change.

Setting Up Call Throttling

To set up call throttling

  1. Open the Speech Server Administrator console.

    For more information, see How to: Start the Speech Server Administrator Console.

  2. In the console tree, expand the applicable group, and then click Servers.

  3. In the details pane, double-click the applicable server.

  4. Click the Advanced tab.

  5. To set the maximum number of inbound calls, select the Maximum incoming check box, and then type the number of calls.

  6. To set the maximum number of outbound calls, select the Maximum outgoing check box, and then type the number of calls.

  7. Click OK and if the Speech Server service is running, click OK again to confirm the message to restart the service.

  8. To restart the service, right-click the applicable server in the details pane, and then click Restart.