Provide support - Get service request details by ID
Obtient une demande de service
GET https://api.partnercenter.microsoft.com/v1/servicerequests/{service_request_id}
Paramètres URI
Nom | Dans | Obligatoire | Type | Description |
---|---|---|---|---|
service_request_id
|
path | True |
string |
Identificateur de demande de service |
En-tête de la demande
Nom | Obligatoire | Type | Description |
---|---|---|---|
IncludeOrganizationRequests |
string |
Le cas échéant, autorise l’appelant pour le rôle de Administration demande de support avant de tenter de récupérer une demande de service. L’autorisation en tant que Administration de demande de support est nécessaire pour récupérer une demande de service organization. |
Réponses
Nom | Type | Description |
---|---|---|
200 OK |
Succès Media Types: "text/plain", "application/json", "text/json" |
|
403 Forbidden |
Interdit Media Types: "text/plain", "application/json", "text/json" |
|
404 Not Found |
Introuvable Media Types: "text/plain", "application/json", "text/json" |
|
Other Status Codes |
Erreur Media Types: "text/plain", "application/json", "text/json" |
Définitions
BookingAppointment
Nom | Type | Description |
---|---|---|
customerEmailAddress |
string |
customerEmailAddress |
customerName |
string |
|
customerPhone |
string |
|
end | ||
notes |
string |
|
serviceRequestId |
string |
|
start |
DateTimeTimeZone
Nom | Type | Description |
---|---|---|
dateTime |
string |
|
timeZone |
string |
FileInfo
Nom | Type | Description |
---|---|---|
comment |
string |
|
extensionType |
string |
|
fileNameWithoutExtension |
string |
|
fileSize |
integer |
|
id |
string |
|
location |
string |
ProblemDetails
Nom | Type | Description |
---|---|---|
detail |
string |
|
instance |
string |
|
status |
integer |
|
title |
string |
|
type |
string |
ResourceAttributes
Nom | Type | Description |
---|---|---|
etag |
string |
|
objectType |
string |
ServiceRequest
Nom | Type | Description |
---|---|---|
additionalInfo | ||
appointment | ||
attributes | ||
countryCode |
string |
|
createdDate |
string |
|
creationChannel |
string |
|
description |
string |
|
emailCcList |
string[] |
|
fileLinks |
File |
|
id |
string |
|
lastClosedDate |
string |
|
lastModifiedDate |
string |
|
lastUpdatedBy | ||
newNote | ||
notes | ||
organization | ||
primaryContact | ||
productId |
string |
|
productName |
string |
|
severity | ||
status | ||
supportTopicDescription |
string |
|
supportTopicId |
string |
|
supportTopicName |
string |
|
title |
string |
ServiceRequestAdditionalInfo
Nom | Type | Description |
---|---|---|
payLoad | ||
type |
string |
ServiceRequestContact
Nom | Type | Description |
---|---|---|
contactId |
string |
|
string |
||
firstName |
string |
|
lastName |
string |
|
organization | ||
phoneNumber |
string |
|
preferredContactMethod |
string |
ServiceRequestNote
Nom | Type | Description |
---|---|---|
createdByName |
string |
|
createdDate |
string |
|
text |
string |
|
updatedByName |
string |
ServiceRequestOrganization
Nom | Type | Description |
---|---|---|
id |
string |
|
name |
string |
|
phoneNumber |
string |
ServiceRequestSeverity
Nom | Type | Description |
---|---|---|
0 |
Integer |
|
1 |
Integer |
|
2 |
Integer |
|
3 |
Integer |
ServiceRequestStatus
Nom | Type | Description |
---|---|---|
0 |
Integer |
|
1 |
Integer |
|
2 |
Integer |
|
3 |
Integer |