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Accès refusé lorsque vous envoyez un e-mail à un groupe SharePoint

  • S’applique à: SharePoint Server 2013, SharePoint Designer 2013

Symptômes

Les flux de travail SharePoint 2013 qui tentent d’envoyer un e-mail à un groupe SharePoint peuvent échouer avec une erreur Accès refusé si l’appartenance au groupe SharePoint n’est pas définie sur Tout le monde.

Cause

Ce problème se produit lorsque l’utilisateur qui démarre le flux de travail ne fait pas partie du groupe SharePoint. Les entrées suivantes sont journalisées ULS et dans la page État du flux de travail :

Retrying last request. Next attempt scheduled in less than one minute. Details of last request: HTTP Unauthorized to https://URL/_vti_bin/client.svc/sp.utilities.utility.SendEmail  

RequestorId: c4f61784-766a-e0af-0000-000000000000. Details: RequestorId: c4f61784-766a-e0af-0000-000000000000. Details: An unhandled exception occurred during the execution of the workflow instance. Exception details: System.ApplicationException: HTTP 401 {"Transfer-Encoding":["chunked"],"X-SharePointHealthScore":["0"],"SPClientServiceRequestDuration":["96"],"SPRequestGuid":["c4f61784-766a-e0af-bd84-218299c77930"],"request-id":["c4f61784-766a-e0af-bd84-218299c77930"],"X-FRAME-OPTIONS":["SAMEORIGIN"],"MicrosoftSharePointTeamServices":["15.0.0.4454"],"X-Content-Type-Options":["nosniff"],"X-MS-InvokeApp":["1; RequireReadOnly"],"Cache-Control":["max-age=0, private"],"Date":["Thu, 21 Feb 2013 14:15:02 GMT"],"P3P":["CP=\"ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI\""],"Server":["Microsoft-IIS\/7.5"],"WWW-Authenticate":["NTLM"],"X-AspNet-Version":["4.0.30319"],"X-Powered-By":["ASP.NET"]} at Microsoft.Activities.Hosting.Runtime.Subroutine.SubroutineChild.Execute(CodeActivityContext context) in d:\bt\98787\private\source\WF\Microsoft.Activities.Hosting\Microsoft\Activities\Hosting\Runtime\Subroutine.cs:line 282 at System.Activities.CodeActivity.InternalExecute(ActivityInstance instance, ActivityExecutor executor, BookmarkManager bookmarkManager) at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody(ActivityExecutor executor, BookmarkManager bookmarkManager, Location resultLocation)  

Exception occured in scope Microsoft.SharePoint.Utilities.SPUtility.SendEmail. Exception=System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))      
 at Microsoft.SharePoint.SPGlobal.HandleUnauthorizedAccessException(UnauthorizedAccessException ex)      
 at Microsoft.SharePoint.Library.SPRequest.GetUsersDataAsSafeArray(String bstrUrl, UInt32 dwUsersScope, UInt32 dwUserCollectionFlags, String bstrValue, UInt32 dwValue, UInt32& pdwColCount, UInt32& pdwRowCount, Object& pvarDataSet)      
 at Microsoft.SharePoint.SPUserCollection.InitUsersCore(Boolean fCustomUsers, String[] strIdentifiers, SPUserCollectionFlags ucf)      
 at Microsoft.SharePoint.SPBaseCollection.GetEnumerator()      
 at Microsoft.SharePoint.Utilities.SPUtility.ResolveAddressesForEmail(SPWeb web, IEnumerable`1 addresses, AddressReader func)      
 at Microsoft.SharePoint.Utilities.SPUtility.SendEmail_Client(EmailProperties properties)      
 at Microsoft.SharePoint.ServerStub.Utilities.SPUtilityServerStub.InvokeStaticMethod(String methodName, ClientValueCollection xmlargs, ProxyContext proxyContext, Boolean& isVoid)      
 at Microsoft.SharePoint.Client.ServerStub.InvokeStaticMethodWithMonitoredScope(String methodName, ClientValueCollection args, ProxyContext proxyContext, Boolean& isVoid)  

Original error: System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))      
 at Microsoft.SharePoint.SPGlobal.HandleUnauthorizedAccessException(UnauthorizedAccessException ex)      
 at Microsoft.SharePoint.Library.SPRequest.GetUsersDataAsSafeArray(String bstrUrl, UInt32 dwUsersScope, UInt32 dwUserCollectionFlags, String bstrValue, UInt32 dwValue, UInt32& pdwColCount, UInt32& pdwRowCount, Object& pvarDataSet)      
 at Microsoft.SharePoint.SPUserCollection.InitUsersCore(Boolean fCustomUsers, String[] strIdentifiers, SPUserCollectionFlags ucf)      
 at Microsoft.SharePoint.SPBaseCollection.GetEnumerator()      
 at Microsoft.SharePoint.Utilities.SPUtility.ResolveAddressesForEmail(SPWeb web, IEnumerable`1 addresses, AddressReader func)      
 at Microsoft.SharePoint.Utilities.SPUtility.SendEmail_Client(EmailProperties properties)      
 at Microsoft.SharePoint.ServerStub.Utilities.SPUtilityServerStub.InvokeStaticMethod(String methodName, ClientValueCollection xmlargs, ProxyContext proxyContext, Boolean& isVoid)      
 at Microsoft.SharePoint.Client.ServerStub.InvokeStaticMethodWithMonitoredScope(String methodName, ClientValueCollection args, ProxyContext proxyContext, Boolean& isVoid)  

Error occurred while processing the inbound odata webservice call. Ex: System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))      
 at Microsoft.SharePoint.SPGlobal.HandleUnauthorizedAccessException(UnauthorizedAccessException ex)      
 at Microsoft.SharePoint.Library.SPRequest.GetUsersDataAsSafeArray(String bstrUrl, UInt32 dwUsersScope, UInt32 dwUserCollectionFlags, String bstrValue, UInt32 dwValue, UInt32& pdwColCount, UInt32& pdwRowCount, Object& pvarDataSet)      
 at Microsoft.SharePoint.SPUserCollection.InitUsersCore(Boolean fCustomUsers, String[] strIdentifiers, SPUserCollectionFlags ucf)      
 at Microsoft.SharePoint.SPBaseCollection.GetEnumerator()      
 at Microsoft.SharePoint.Utilities.SPUtility.ResolveAddressesForEmail(SPWeb web, IEnumerable`1 addresses, AddressReader func)      
 at Microsoft.SharePoint.Utilities.SPUtility.SendEmail_Client(EmailProperties properties)      
 at Microsoft.SharePoint.ServerStub.Utilities.SPUtilityServerStub.InvokeStaticMethod(String methodName, ClientValueCollection xmlargs, ProxyContext proxyContext, Boolean& isVoid)      
 at Microsoft.SharePoint.Client.ServerStub.InvokeStaticMethodWithMonitoredScope(String methodName, ClientValueCollection args, ProxyContext proxyContext, Boolean& isVoid)

Résolution

Il existe quelques solutions à ce problème.

  • Autoriser tout le monde à voir les membres du groupe SharePoint.
  • Supprimez le groupe SharePoint de la ligne To ou CC de l’e-mail.
  • Ajoutez explicitement les utilisateurs à la ligne To ou CC si la visibilité de l’appartenance ne peut pas être modifiée pour le groupe SharePoint.

Plus d’informations

Encore besoin d’aide ? Accédez au site de la Communauté SharePoint.