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A clinician says, “I don't trust AI-generated notes.” What should the practice manager do first?
Explain that the technology is always accurate
Listen, acknowledge the concern, and clarify what specifically is causing the lack of trust.
Tell the clinician that everyone must use the same workflow immediately.
The practice manager wants to generate excitement about Dragon Copilot among clinicians. Which action is most likely to build useful excitement?
Send repeated general announcements.
Promise that every clinician has the same result.
Share a credible workflow example tied to a clinician priority and provide a clear next step.
A clinician repeatedly postpones training because available sessions conflict with clinic responsibilities. What is the most appropriate response?
Label the clinician as resistant and stop following up
Ignore the issue until after go-live.
Identify the operational barrier, explore approved alternatives, and follow the established escalation process if needed.
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