Tutorial: Configure Zscaler Beta for automatic user provisioning

The objective of this tutorial is to demonstrate the steps to be performed in Zscaler Beta and Microsoft Entra ID to configure Microsoft Entra ID to automatically provision and de-provision users and/or groups to Zscaler Beta.

Note

This tutorial describes a connector built on top of the Microsoft Entra user provisioning service. For important details on what this service does, how it works, and frequently asked questions, see Automate user provisioning and deprovisioning to SaaS applications with Microsoft Entra ID.

Prerequisites

The scenario outlined in this tutorial assumes that you already have the following:

• A Microsoft Entra tenant
• A Zscaler Beta tenant
• A user account in Zscaler Beta with Admin permissions

Note

The Microsoft Entra provisioning integration relies on the Zscaler Beta SCIM API, which is available to Zscaler Beta developers for accounts with the Enterprise package.

Adding Zscaler Beta from the gallery

Before configuring Zscaler Beta for automatic user provisioning with Microsoft Entra ID, you need to add Zscaler Beta from the Microsoft Entra application gallery to your list of managed SaaS applications.

To add Zscaler Beta from the Microsoft Entra application gallery, perform the following steps:

1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.

2. Browse to Identity > Applications > Enterprise applications > New application.

3. In the search box, type Zscaler Beta, select Zscaler Beta from result panel then click Add button to add the application.

   

Assigning users to Zscaler Beta

Microsoft Entra ID uses a concept called "assignments" to determine which users should receive access to selected apps. In the context of automatic user provisioning, only the users and/or groups that have been "assigned" to an application in Microsoft Entra ID are synchronized.

Before configuring and enabling automatic user provisioning, you should decide which users and/or groups in Microsoft Entra ID need access to Zscaler Beta. Once decided, you can assign these users and/or groups to Zscaler Beta by following the instructions here:

• Assign a user or group to an enterprise app

Important tips for assigning users to Zscaler Beta

• It is recommended that a single Microsoft Entra user is assigned to Zscaler Beta to test the automatic user provisioning configuration. Additional users and/or groups may be assigned later.

• When assigning a user to Zscaler Beta, you must select any valid application-specific role (if available) in the assignment dialog. Users with the Default Access role are excluded from provisioning.

Configuring automatic user provisioning to Zscaler Beta

This section guides you through the steps to configure the Microsoft Entra provisioning service to create, update, and disable users and/or groups in Zscaler Beta based on user and/or group assignments in Microsoft Entra ID.

Tip

You may also choose to enable SAML-based single sign-on for Zscaler Beta, following the instructions provided in the Zscaler Beta single sign-on tutorial. Single sign-on can be configured independently of automatic user provisioning, though these two features complement each other.

Note

When users and groups are provisioned or de-provisioned we recommend to periodically restart provisioning to ensure that group memberships are properly updated. Doing a restart will force our service to re-evaluate all the groups and update the memberships.

To configure automatic user provisioning for Zscaler Beta in Microsoft Entra ID:

1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.

2. Browse to Identity > Applications > Enterprise applications > Zscaler Beta.

   

3. In the applications list, select Zscaler Beta.

   

4. Select the Provisioning tab.

   

5. Set the Provisioning Mode to Automatic.

   

6. Under the Admin Credentials section, input the Tenant URL and Secret Token of your Zscaler Beta account as described in Step 6.

7. To obtain the Tenant URL and Secret Token, navigate to Administration > Authentication Settings in the Zscaler Beta portal user interface and click on SAML under Authentication Type.

   

   Click on Configure SAML to open the Configuration SAML options.

   

   Select Enable SCIM-Based Provisioning to retrieve Base URL and Bearer Token, then save the settings. Copy the Base URL to Tenant URL, and Bearer Token to Secret Token.

8. Upon populating the fields shown in Step 5, click Test Connection to ensure Microsoft Entra ID can connect to Zscaler Beta. If the connection fails, ensure your Zscaler Beta account has Admin permissions and try again.

   

9. In the Notification Email field, enter the email address of a person or group who should receive the provisioning error notifications and check the checkbox Send an email notification when a failure occurs.

   

10. Click Save.

11. Under the Mappings section, select Synchronize Microsoft Entra users to Zscaler Beta.

12. Review the user attributes that are synchronized from Microsoft Entra ID to Zscaler Beta in the Attribute Mapping section. The attributes selected as Matching properties are used to match the user accounts in Zscaler Beta for update operations. Select the Save button to commit any changes.

    Attribute	Type	Supported for filtering	Required by Zscaler Beta
    userName	String	✓	✓
    externalId	String		✓
    active	Boolean		✓
    name.givenName	String
    name.familyName	String
    displayName	String		✓
    urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:department	String		✓

13. Under the Mappings section, select Synchronize Microsoft Entra groups to Zscaler Beta.

14. Review the group attributes that are synchronized from Microsoft Entra ID to Zscaler Beta in the Attribute Mappings section. The attributes selected as Matching properties are used to match the groups in Zscaler Beta for update operations. Select the Save button to commit any changes.

    Attribute	Type	Supported for filtering	Required by Zscaler Beta
    displayName	String	✓	✓
    members	Reference
    externalId	String		✓

15. To configure scoping filters, refer to the following instructions provided in the Scoping filter tutorial.

16. To enable the Microsoft Entra provisioning service for Zscaler Beta, change the Provisioning Status to On in the Settings section.

    

17. Define the users and/or groups that you would like to provision to Zscaler Beta by choosing the desired values in Scope in the Settings section.

    

18. When you are ready to provision, click Save.

    

This operation starts the initial synchronization of all users and/or groups defined in Scope in the Settings section. The initial sync takes longer to perform than subsequent syncs, which occur approximately every 40 minutes as long as the Microsoft Entra provisioning service is running. You can use the Synchronization Details section to monitor progress and follow links to provisioning activity report, which describes all actions performed by the Microsoft Entra provisioning service on Zscaler Beta.

For more information on how to read the Microsoft Entra provisioning logs, see Reporting on automatic user account provisioning.

Additional resources

• Managing user account provisioning for Enterprise Apps
• What is application access and single sign-on with Microsoft Entra ID?

Next steps

• Learn how to review logs and get reports on provisioning activity