Azure Communication Services - Telephony and SMS events

This article provides the properties and schema for communication services telephony and SMS events. For an introduction to event schemas, see Azure Event Grid event schema.

Events types

Azure Communication Services emits the following telephony and SMS event types:

Event type	Description
Microsoft.Communication.SMSReceived	Published when an SMS is received by a phone number associated with the Communication Service.
Microsoft.Communication.SMSDeliveryReportReceived	Published when a delivery report is received for an SMS sent by the Communication Service.

Event responses

When an event is triggered, the Event Grid service sends data about that event to subscribing endpoints.

This section contains an example of what that data would look like for each event.

Microsoft.Communication.SMSDeliveryReportReceived event

[{
  "id": "Outgoing_202009180022138813a09b-0cbf-4304-9b03-1546683bb910",
  "topic": "/subscriptions/{subscription-id}/resourceGroups/{group-name}/providers/microsoft.communication/communicationservices/{communication-services-resource-name}",
  "subject": "/phonenumber/15555555555",
  "data": {
    "MessageId": "Outgoing_202009180022138813a09b-0cbf-4304-9b03-1546683bb910",
    "From": "15555555555",
    "To": "+15555555555",
    "DeliveryStatus": "Delivered",
    "DeliveryStatusDetails": "No error.",
    "ReceivedTimestamp": "2020-09-18T00:22:20.2855749Z",
    "DeliveryAttempts": [
      {
        "Timestamp": "2020-09-18T00:22:14.9315918Z",
        "SegmentsSucceeded": 1,
        "SegmentsFailed": 0
      }
    ],
    "Tag": "Optional customer-tag set in the original message"
  },
  "eventType": "Microsoft.Communication.SMSDeliveryReportReceived",
  "dataVersion": "1.0",
  "metadataVersion": "1",
  "eventTime": "2020-09-18T00:22:20Z"
}]

Note

Possible values for DeliveryStatus are Delivered and Failed.

Microsoft.Communication.SMSReceived event

[{
  "id": "Incoming_20200918002745d29ebbea-3341-4466-9690-0a03af35228e",
  "topic": "/subscriptions/aaaa0a0a-bb1b-cc2c-dd3d-eeeeee4e4e4e/resourcegroups/acse2e/providers/microsoft.communication/communicationservices/{communication-services-resource-name}",
  "subject": "/phonenumber/15555555555",
  "data": {
    "MessageId": "Incoming_20200918002745d29ebbea-3341-4466-9690-0a03af35228e",
    "From": "15555555555",
    "To": "15555555555",
    "Message": "Great to connect with Azure Communication Services events",
    "ReceivedTimestamp": "2020-09-18T00:27:45.32Z"
  },
  "eventType": "Microsoft.Communication.SMSReceived",
  "dataVersion": "1.0",
  "metadataVersion": "1",
  "eventTime": "2020-09-18T00:27:47Z"
}]

Next steps

See the following tutorial:Quickstart: Handle SMS and delivery report events.