EntitlementChannel entity reference
Defines the amount and type of support for a channel.
Added by: Service Solution
Messages
Message | SDK class or method |
---|---|
Create | CreateRequest or Create |
Delete | DeleteRequest or Delete |
Retrieve | RetrieveRequest or Retrieve |
RetrieveMultiple | RetrieveMultipleRequest or RetrieveMultiple |
Update | UpdateRequest or Update |
Properties
Property | Value |
---|---|
CollectionSchemaName | EntitlementChannels |
DisplayCollectionName | Entitlement Channels |
DisplayName | Entitlement Channel |
EntitySetName | entitlementchannels |
IsBPFEntity | False |
LogicalCollectionName | entitlementchannels |
LogicalName | entitlementchannel |
OwnershipType | UserOwned |
PrimaryIdAttribute | entitlementchannelid |
PrimaryNameAttribute | name |
SchemaName | EntitlementChannel |
Writable attributes
These attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.
- Channel
- EntitlementChannelId
- EntitlementId
- ImportSequenceNumber
- Name
- OverriddenCreatedOn
- OwnerId
- RemainingTerms
- TimeZoneRuleVersionNumber
- TotalTerms
- TransactionCurrencyId
- UTCConversionTimeZoneCode
Channel
Property | Value |
---|---|
Description | Select a channel for which you are defining the entitlement terms. |
DisplayName | Name |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | channel |
RequiredLevel | SystemRequired |
Type | Picklist |
Channel Choices/Options
Value | Label | Description |
---|---|---|
1 | Phone | |
2 | ||
3 | Web | |
2483 | ||
3986 |
EntitlementChannelId
Property | Value |
---|---|
Description | Unique identifier for entity instances |
DisplayName | Entitlement Channel |
IsValidForForm | False |
IsValidForRead | True |
IsValidForUpdate | False |
LogicalName | entitlementchannelid |
RequiredLevel | SystemRequired |
Type | Uniqueidentifier |
EntitlementId
Property | Value |
---|---|
Description | Unique identifier for Entitlement associated with Entitlement Channel. |
DisplayName | Entitlement |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | entitlementid |
RequiredLevel | ApplicationRequired |
Targets | entitlement |
Type | Lookup |
ImportSequenceNumber
Property | Value |
---|---|
Description | Sequence number of the import that created this record. |
DisplayName | Import Sequence Number |
Format | None |
IsValidForForm | False |
IsValidForRead | True |
IsValidForUpdate | False |
LogicalName | importsequencenumber |
MaxValue | 2147483647 |
MinValue | -2147483648 |
RequiredLevel | None |
Type | Integer |
Name
Property | Value |
---|---|
Description | The name of the custom entity. |
DisplayName | Entitlement Channel Name |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | name |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
OverriddenCreatedOn
Property | Value |
---|---|
DateTimeBehavior | UserLocal |
Description | Date and time that the record was migrated. |
DisplayName | Record Created On |
Format | DateOnly |
IsValidForForm | False |
IsValidForRead | True |
IsValidForUpdate | False |
LogicalName | overriddencreatedon |
RequiredLevel | None |
Type | DateTime |
OwnerId
Property | Value |
---|---|
Description | Owner Id |
DisplayName | Owner |
IsValidForForm | False |
IsValidForRead | True |
IsValidForUpdate | False |
LogicalName | ownerid |
RequiredLevel | None |
Targets | systemuser,team |
Type | Owner |
RemainingTerms
Property | Value |
---|---|
Description | Type the total number of entitlement terms that are left. |
DisplayName | Remaining Terms |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | remainingterms |
MaxValue | 100000000000 |
MinValue | -100000000000 |
Precision | 2 |
RequiredLevel | None |
Type | Decimal |
TimeZoneRuleVersionNumber
Property | Value |
---|---|
Description | For internal use only. |
DisplayName | Time Zone Rule Version Number |
Format | None |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | timezoneruleversionnumber |
MaxValue | 2147483647 |
MinValue | -1 |
RequiredLevel | None |
Type | Integer |
TotalTerms
Property | Value |
---|---|
Description | Type the total number of entitlement terms. |
DisplayName | Total Terms |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | totalterms |
MaxValue | 100000000000 |
MinValue | 0 |
Precision | 2 |
RequiredLevel | None |
Type | Decimal |
TransactionCurrencyId
Property | Value |
---|---|
Description | Unique identifier of the currency associated with the incident. |
DisplayName | Currency |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | transactioncurrencyid |
RequiredLevel | None |
Targets | transactioncurrency |
Type | Lookup |
UTCConversionTimeZoneCode
Property | Value |
---|---|
Description | Time zone code that was in use when the record was created. |
DisplayName | UTC Conversion Time Zone Code |
Format | None |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | utcconversiontimezonecode |
MaxValue | 2147483647 |
MinValue | -1 |
RequiredLevel | None |
Type | Integer |
Read-only attributes
These attributes return false for both IsValidForCreate or IsValidForUpdate. Listed by SchemaName.
- CreatedBy
- CreatedByName
- CreatedByYomiName
- CreatedOn
- CreatedOnBehalfBy
- CreatedOnBehalfByName
- CreatedOnBehalfByYomiName
- EntitlementIdName
- ExchangeRate
- ModifiedBy
- ModifiedByName
- ModifiedByYomiName
- ModifiedOn
- ModifiedOnBehalfBy
- ModifiedOnBehalfByName
- ModifiedOnBehalfByYomiName
- OrganizationId
- OrganizationIdName
- OwnerIdName
- OwnerIdType
- OwnerIdYomiName
- OwningBusinessUnit
- OwningTeam
- OwningUser
- TransactionCurrencyIdName
- VersionNumber
CreatedBy
Property | Value |
---|---|
Description | Unique identifier of the user who created the record. |
DisplayName | Created By |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | createdby |
RequiredLevel | None |
Targets | systemuser |
Type | Lookup |
CreatedByName
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | createdbyname |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
CreatedByYomiName
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | createdbyyominame |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
CreatedOn
Property | Value |
---|---|
DateTimeBehavior | UserLocal |
Description | Date and time when the record was created. |
DisplayName | Created On |
Format | DateAndTime |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | createdon |
RequiredLevel | None |
Type | DateTime |
CreatedOnBehalfBy
Property | Value |
---|---|
Description | Unique identifier of the delegate user who created the record. |
DisplayName | Created By (Delegate) |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | createdonbehalfby |
RequiredLevel | None |
Targets | systemuser |
Type | Lookup |
CreatedOnBehalfByName
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | createdonbehalfbyname |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
CreatedOnBehalfByYomiName
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | createdonbehalfbyyominame |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
EntitlementIdName
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | entitlementidname |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
ExchangeRate
Property | Value |
---|---|
Description | Exchange rate for the currency associated with the incident with respect to the base currency. |
DisplayName | Exchange Rate |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | exchangerate |
MaxValue | 100000000000 |
MinValue | 0.0000000001 |
Precision | 10 |
RequiredLevel | None |
Type | Decimal |
ModifiedBy
Property | Value |
---|---|
Description | Unique identifier of the user who modified the record. |
DisplayName | Modified By |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | modifiedby |
RequiredLevel | None |
Targets | systemuser |
Type | Lookup |
ModifiedByName
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | modifiedbyname |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
ModifiedByYomiName
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | modifiedbyyominame |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
ModifiedOn
Property | Value |
---|---|
DateTimeBehavior | UserLocal |
Description | Date and time when the record was modified. |
DisplayName | Modified On |
Format | DateAndTime |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | modifiedon |
RequiredLevel | None |
Type | DateTime |
ModifiedOnBehalfBy
Property | Value |
---|---|
Description | Unique identifier of the delegate user who modified the record. |
DisplayName | Modified By (Delegate) |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | modifiedonbehalfby |
RequiredLevel | None |
Targets | systemuser |
Type | Lookup |
ModifiedOnBehalfByName
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | modifiedonbehalfbyname |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
ModifiedOnBehalfByYomiName
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | modifiedonbehalfbyyominame |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
OrganizationId
Property | Value |
---|---|
Description | Unique identifier of the organization with which the entitlement channel is associated. |
DisplayName | Organization |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | organizationid |
RequiredLevel | SystemRequired |
Targets | organization |
Type | Lookup |
OrganizationIdName
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | organizationidname |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
OwnerIdName
Property | Value |
---|---|
Description | Name of the owner |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | owneridname |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
OwnerIdType
Property | Value |
---|---|
Description | Owner Id Type |
DisplayName | |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | owneridtype |
RequiredLevel | SystemRequired |
Type | EntityName |
OwnerIdYomiName
Property | Value |
---|---|
Description | Yomi name of the owner |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | owneridyominame |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
OwningBusinessUnit
Property | Value |
---|---|
Description | Unique identifier for the business unit that owns the record |
DisplayName | Owning Business Unit |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | owningbusinessunit |
RequiredLevel | ApplicationRequired |
Targets | |
Type | Lookup |
OwningTeam
Property | Value |
---|---|
Description | Unique identifier for the team that owns the record. |
DisplayName | Owning Team |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | owningteam |
RequiredLevel | None |
Targets | team |
Type | Lookup |
OwningUser
Property | Value |
---|---|
Description | Unique identifier for the user that owns the record. |
DisplayName | Owning User |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | owninguser |
RequiredLevel | ApplicationRequired |
Targets | |
Type | Lookup |
TransactionCurrencyIdName
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | transactioncurrencyidname |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
VersionNumber
Property | Value |
---|---|
Description | Version Number |
DisplayName | Version Number |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | versionnumber |
MaxValue | 9223372036854775807 |
MinValue | -9223372036854775808 |
RequiredLevel | None |
Type | BigInt |
One-To-Many Relationships
Listed by SchemaName.
- entitlementchannel_SyncErrors
- entitlementchannel_AsyncOperations
- entitlementchannel_MailboxTrackingFolders
- entitlementchannel_BulkDeleteFailures
- entitlementchannel_PrincipalObjectAttributeAccesses
- entitlementchannel_connections1
- entitlementchannel_connections2
- entitlementchannel_Annotations
- entitlementchannel_ProcessSession
- entitlementchannel_DuplicateBaseRecord
- entitlementchannel_DuplicateMatchingRecord
entitlementchannel_SyncErrors
Added by: System Solution Solution
Same as the entitlementchannel_SyncErrors many-to-one relationship for the syncerror entity.
Property | Value |
---|---|
ReferencingEntity | syncerror |
ReferencingAttribute | regardingobjectid |
IsHierarchical | False |
IsCustomizable | True |
ReferencedEntityNavigationPropertyName | entitlementchannel_SyncErrors |
AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
entitlementchannel_AsyncOperations
Added by: System Solution Solution
Same as the entitlementchannel_AsyncOperations many-to-one relationship for the asyncoperation entity.
Property | Value |
---|---|
ReferencingEntity | asyncoperation |
ReferencingAttribute | regardingobjectid |
IsHierarchical | False |
IsCustomizable | False |
ReferencedEntityNavigationPropertyName | entitlementchannel_AsyncOperations |
AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: |
CascadeConfiguration | Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
entitlementchannel_MailboxTrackingFolders
Added by: System Solution Solution
Same as the entitlementchannel_MailboxTrackingFolders many-to-one relationship for the mailboxtrackingfolder entity.
Property | Value |
---|---|
ReferencingEntity | mailboxtrackingfolder |
ReferencingAttribute | regardingobjectid |
IsHierarchical | False |
IsCustomizable | True |
ReferencedEntityNavigationPropertyName | entitlementchannel_MailboxTrackingFolders |
AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
entitlementchannel_BulkDeleteFailures
Added by: System Solution Solution
Same as the entitlementchannel_BulkDeleteFailures many-to-one relationship for the bulkdeletefailure entity.
Property | Value |
---|---|
ReferencingEntity | bulkdeletefailure |
ReferencingAttribute | regardingobjectid |
IsHierarchical | False |
IsCustomizable | False |
ReferencedEntityNavigationPropertyName | entitlementchannel_BulkDeleteFailures |
AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: |
CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
entitlementchannel_PrincipalObjectAttributeAccesses
Added by: System Solution Solution
Same as the entitlementchannel_PrincipalObjectAttributeAccesses many-to-one relationship for the principalobjectattributeaccess entity.
Property | Value |
---|---|
ReferencingEntity | principalobjectattributeaccess |
ReferencingAttribute | objectid |
IsHierarchical | False |
IsCustomizable | True |
ReferencedEntityNavigationPropertyName | entitlementchannel_PrincipalObjectAttributeAccesses |
AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
entitlementchannel_connections1
Added by: System Solution Solution
Same as the entitlementchannel_connections1 many-to-one relationship for the connection entity.
Property | Value |
---|---|
ReferencingEntity | connection |
ReferencingAttribute | record1id |
IsHierarchical | False |
IsCustomizable | True |
ReferencedEntityNavigationPropertyName | entitlementchannel_connections1 |
AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: 100 |
CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
entitlementchannel_connections2
Added by: System Solution Solution
Same as the entitlementchannel_connections2 many-to-one relationship for the connection entity.
Property | Value |
---|---|
ReferencingEntity | connection |
ReferencingAttribute | record2id |
IsHierarchical | False |
IsCustomizable | True |
ReferencedEntityNavigationPropertyName | entitlementchannel_connections2 |
AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
entitlementchannel_Annotations
Added by: System Solution Solution
Same as the entitlementchannel_Annotations many-to-one relationship for the annotation entity.
Property | Value |
---|---|
ReferencingEntity | annotation |
ReferencingAttribute | objectid |
IsHierarchical | False |
IsCustomizable | False |
ReferencedEntityNavigationPropertyName | entitlementchannel_Annotations |
AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: |
CascadeConfiguration | Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade Share: Cascade Unshare: Cascade |
entitlementchannel_ProcessSession
Added by: System Solution Solution
Same as the entitlementchannel_ProcessSession many-to-one relationship for the processsession entity.
Property | Value |
---|---|
ReferencingEntity | processsession |
ReferencingAttribute | regardingobjectid |
IsHierarchical | False |
IsCustomizable | False |
ReferencedEntityNavigationPropertyName | entitlementchannel_ProcessSession |
AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: |
CascadeConfiguration | Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
entitlementchannel_DuplicateBaseRecord
Added by: System Solution Solution
Same as the entitlementchannel_DuplicateBaseRecord many-to-one relationship for the duplicaterecord entity.
Property | Value |
---|---|
ReferencingEntity | duplicaterecord |
ReferencingAttribute | baserecordid |
IsHierarchical | False |
IsCustomizable | False |
ReferencedEntityNavigationPropertyName | entitlementchannel_DuplicateBaseRecord |
AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: |
CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
entitlementchannel_DuplicateMatchingRecord
Added by: System Solution Solution
Same as the entitlementchannel_DuplicateMatchingRecord many-to-one relationship for the duplicaterecord entity.
Property | Value |
---|---|
ReferencingEntity | duplicaterecord |
ReferencingAttribute | duplicaterecordid |
IsHierarchical | False |
IsCustomizable | False |
ReferencedEntityNavigationPropertyName | entitlementchannel_DuplicateMatchingRecord |
AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: |
CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
Many-To-One Relationships
Each Many-To-One relationship is defined by a corresponding One-To-Many relationship with the related entity. Listed by SchemaName.
- lk_entitlementchannel_createdby
- lk_entitlementchannel_createdonbehalfby
- lk_entitlementchannel_modifiedby
- lk_entitlementchannel_modifiedonbehalfby
- user_entitlementchannel
- team_entitlementchannel
- entitlement_entitlementchannel_EntitlementId
- entitlementchannel_organization
- TransactionCurrency_entitlementchannel
lk_entitlementchannel_createdby
Added by: System Solution Solution
See the lk_entitlementchannel_createdby one-to-many relationship for the systemuser entity.
lk_entitlementchannel_createdonbehalfby
Added by: System Solution Solution
See the lk_entitlementchannel_createdonbehalfby one-to-many relationship for the systemuser entity.
lk_entitlementchannel_modifiedby
Added by: System Solution Solution
See the lk_entitlementchannel_modifiedby one-to-many relationship for the systemuser entity.
lk_entitlementchannel_modifiedonbehalfby
Added by: System Solution Solution
See the lk_entitlementchannel_modifiedonbehalfby one-to-many relationship for the systemuser entity.
user_entitlementchannel
Added by: System Solution Solution
See the user_entitlementchannel one-to-many relationship for the systemuser entity.
team_entitlementchannel
Added by: System Solution Solution
See the team_entitlementchannel one-to-many relationship for the team entity.
entitlement_entitlementchannel_EntitlementId
See the entitlement_entitlementchannel_EntitlementId one-to-many relationship for the entitlement entity.
entitlementchannel_organization
Added by: System Solution Solution
See the entitlementchannel_organization one-to-many relationship for the organization entity.
TransactionCurrency_entitlementchannel
Added by: System Solution Solution
See the TransactionCurrency_entitlementchannel one-to-many relationship for the transactioncurrency entity.
See also
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