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Role-based access control (RBAC) with Microsoft Intune

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Role-based access control (RBAC) helps you manage who has access to your organization's resources and what they can do with those resources. By assigning roles to your Intune users, you can limit what they can see and change. Each role has a set of permissions that determine what users with that role can access and change within your organization.

To create, edit, or assign roles, your account must have one of the following permissions in Microsoft Entra ID:

  • Global Administrator
  • Intune Service Administrator (also known as Intune Administrator)
  • An Intune role with Role permissions

Roles

A role defines the set of permissions granted to users assigned to that role. You can use both the built-in and custom roles. Built-in roles cover some common Intune scenarios. You can create your own custom roles with the exact set of permissions you need. Several Microsoft Entra roles have permissions to Intune. To see a role in the Intune admin center, go to Tenant administration > Roles > All roles > choose a role. You can manage the role on the following pages:

  • Properties: The name, description, permissions, and scope tags for the role.
  • Assignments: A list of role assignments defining which users have access to which users/devices. A role can have multiple assignments, and a user can be in multiple assignments.

Note

To be able to administer Intune you must have an Intune license assigned. Alternatively, you can allow non-licensed users to administer Intune by setting Allow access to unlicensed admins to Yes.

Built-in roles

You can assign built-in roles to groups without further configuration. You can't delete or edit the name, description, type, or permissions of a built-in role.

  • Application Manager: Manages mobile and managed applications, can read device information and can view device configuration profiles.
  • Endpoint Privilege Manager: Manages Endpoint Privilege Management policies in the Intune console.
  • Endpoint Privilege Reader: Endpoint Privilege Readers can view Endpoint Privilege Management policies in the Intune console.
  • Endpoint Security Manager: Manages security and compliance features, such as security baselines, device compliance, conditional access, and Microsoft Defender for Endpoint.
  • Help Desk Operator: Performs remote tasks on users and devices, and can assign applications or policies to users or devices.
  • Intune Role Administrator: Manages custom Intune roles and adds assignments for built-in Intune roles. It's the only Intune role that can assign permissions to Administrators.
  • Policy and Profile Manager: Manages compliance policy, configuration profiles, Apple enrollment, corporate device identifiers, and security baselines.
  • Organizational Messages Manager: Manages organizational messages in Intune console.
  • Read Only Operator: Views user, device, enrollment, configuration, and application information. Can't make changes to Intune.
  • School Administrator: Manages Windows 10 devices in Intune for Education.
  • Cloud PC Administrator: A Cloud PC Administrator has read and write access to all Cloud PC features located within the Cloud PC area.
  • Cloud PC Reader: A Cloud PC Reader has read access to all Cloud PC features located within the Cloud PC area.

Custom roles

You can create your own roles with custom permissions. For more information about custom roles, see Create a custom role.

Microsoft Entra roles with Intune access

Microsoft recommends following the principle of least-permissions by only assigning the minimum required permissions for an administrator to perform their duties. Global Administrator and Intune Service Administrator are privileged roles and assignment should be limited.

Microsoft Entra role All Intune data Intune audit data
Global Administrator Read/write Read/write
Intune Service Administrator Read/write Read/write
Conditional Access Administrator None None
Security Administrator Read only (full administrative permissions for Endpoint Security node) Read only
Security Operator Read only Read only
Security Reader Read only Read only
Compliance Administrator None Read only
Compliance Data Administrator None Read only
Global Reader (This role is equivalent to the Intune Help Desk Operator role) Read Only Read Only
Helpdesk administrator (This role is equivalent to the Intune Help Desk Operator role) Read Only Read Only
Reports Reader None Read Only

Tip

Intune also shows three Microsoft Entra extensions: Users, Groups, and Conditional Access, which are controlled using Microsoft Entra RBAC. Additionally, the User Account Administrator only performs Microsoft Entra user/group activities and does not have full permissions to perform all activities in Intune. For more information, see RBAC with Microsoft Entra ID.

Role assignments

A role assignment defines:

  • which users are assigned to the role
  • what resources they can see
  • what resources they can change.

You can assign both custom and built-in roles to your users who are administrators in Intune. To be assigned an Intune role, the user must have an Intune license. To see a role assignment, choose Intune > Tenant administration > Roles > All roles > choose a role > Assignments > choose an assignment. On the Properties page, you can edit:

  • Basics: The assignments name and description.
  • Members: All users in the listed Azure security groups have permission to manage the users/devices that are listed in Scope (Groups).
  • Scope (Groups): Scope Groups are Microsoft Entra security groups of users or devices or both for which administrators in that role assignment are limited to performing operations on. For example, deployment of a policy or application to a user or remotely locking a device. All users and devices in these Microsoft Entra security groups can be managed by the users in Members.
  • Scope Tags: Users in Members can see the resources that have the same scope tags.

Note

Scope Tags are freeform text values that an administrator defines and then adds to a Role Assignment. The scope tag added on a role controls visibility of the role itself, while the scope tag added in role assignment limits the visibility of Intune objects (such as policies and apps) or devices to only administrators in that role assignment because the role assignment contains one or more matching scope tags.

Multiple role assignments

If a user has multiple role assignments, permissions, and scope tags, those role assignments extend to different objects as follows:

  • Permissions are incremental in the case where two or more roles grant permissions to the same object. A user with Read permissions from one role and Read/write from another role, for example, has an effective permission of Read/write (assuming the assignments for both roles target the same scope tags).
  • Assign permissions and scope tags only apply to the objects (like policies or apps) in that role's assignment Scope (Groups). Assign permissions and scope tags don't apply to objects in other role assignments unless the other assignment specifically grants them.
  • Other permissions (such as Create, Read, Update, Delete) and scope tags apply to all objects of the same type (like all policies or all apps) in any of the user's assignments.
  • Permissions and scope tags for objects of different types (like policies or apps), don't apply to each other. A Read permission for a policy, for example, doesn't provide a Read permission to apps in the user's assignments.
  • When there aren't any scope tags or some scope tags are assigned from different assignments, a user can only see devices that are part of some scope tags and can't see all devices.

Next steps