Calling policies in Teams

आलेख
02/26/2024
निम्न पर लागू होता है:

Microsoft Teams

In Microsoft Teams, calling policies control which calling and call forwarding features are available to users. Calling policies determine whether a user can make private calls, use call forwarding or simultaneous ringing to other users or external phone numbers, route calls to voicemail, send calls to call groups, use delegation for inbound and outbound calls, and so on.

You can use the global (Org-wide default) policy that's created automatically or create and assign custom policies.

Create a custom calling policy

Follow these steps to create a custom calling policy.

In the left navigation of the Microsoft Teams admin center, go to Voice > Calling policies.
Select Add.
Turn on or turn off the features that you want to use in your calling policy.
- For example, to control voicemail for inbound calls, select On or Let users decide to enable routing of calls to voicemail. To prevent routing to voicemail, select Off.
Select Save.

Edit a calling policy

Follow these steps to edit an existing calling policy.

In the left navigation of the Microsoft Teams admin center, select Voice > Calling policies.
Select the policy or policies that you want to modify, and then select Edit.
Make the changes that you want, and then select Save.

Assign a custom calling policy to users

You can assign a policy directly to users, either individually or at scale through a batch assignment (if supported for the policy type), or to a group that the users are members of (if supported for the policy type).

To learn about the different ways that you can assign policies to users, see Assign policies to your users in Teams.