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Find and become the Global admin

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To add or remove users in Partner Center, you must become a Global admin for your company.

Find your company's Global admin

Use the following steps to find your company's Global admin

  1. Sign in to Partner Center and select Settings (gear).

  2. Select Account settings, and then select User management.

  3. In the search box, filter on Global admin. A list of Global admins in your company appears.

Add more Global admins

Appropriate roles: Global Admin

Use the following steps to add more Global admins

  1. Sign in to Partner Center and select Settings (gear).

  2. Select Account settings, and then select User management.

  3. In the search box, enter the username of the requestor.

  4. Click on the link in the table that matches the requestor.

  5. On the User details screen check the box for "Manage your organization's account as" and select "Global Admin"

  6. Click Update

Some of the permissions that come with the Global admin role are that you can:

  • Access all Microsoft account/services with full privileges.
  • Create support tickets for the Partner Center.
  • View agreements, price lists, and offers.
  • Do billing.
  • View, create, and manage partner users.
  • Purchase and manage cloud services.

If your company doesn't yet have a Global admin, anyone who wants to become the Global admin can follow the instructions at Microsoft Entra ID tenant admin takeover.

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