prova semplicemente a scaricare un driver più aggiornato o uno più vecchio (insomma diverso da quello che hai, ma sempre ovviamente per la tua scheda grafica). Non sempre il driver più recente è il migliore.
Blue screen (directx?)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonimo
buonasera, scrivo estenuato dal mio pc che ad intervalli (che sembrerebbero) casuali -tuttavia sembrerebbe farlo solo mentre gioco- crasha e va in bsod. ho utilizzato un programma per la lettura dei dump: who crashed, e qui riporto i risultati. vorrei anche informarvi che quasi sempre non compare la normale schermata con le scritte, bensì una schermata azzurra con linee discontinue bianche e quadratini bianchi sparsi per lo schermo, come se non riuscisse ad allineare i pixel delle lettere, e dopo qualche secondo il computer si riavvia, senza darmi il tempo di fare una foto allo schermo. grazie per l'attenzione.
*** * System Information (local)*
computer name: JARVIS
windows version: Windows 8.1 , 6.2, build: 9200
windows dir: C:\Windows
Hardware: ASRock, H55M-LE
CPU: GenuineIntel Intel(R) Core(TM) i5 CPU 660 @ 3.33GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 4285583360 total
*** * Crash Dump Analysis*
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Sat 22/11/2014 15:35:48 GMT your computer crashed
crash dump file: C:\Windows\Minidump\112214-18046-01.dmp
This was probably caused by the following module: dxgmms1.sys (dxgmms1+0x2A426)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF801C7849426, 0xFFFFD000222860A0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\dxgmms1.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics MMS
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Sat 22/11/2014 15:35:48 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: dxgmms1.sys (dxgmms1+0x2A426)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF801C7849426, 0xFFFFD000222860A0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\dxgmms1.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics MMS
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Fri 21/11/2014 17:32:28 GMT your computer crashed
crash dump file: C:\Windows\Minidump\112114-15421-01.dmp
This was probably caused by the following module: dxgmms1.sys (dxgmms1+0x2A426)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF801E2A45426, 0xFFFFD000A0ECA0A0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\dxgmms1.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics MMS
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Thu 20/11/2014 18:51:40 GMT your computer crashed
crash dump file: C:\Windows\Minidump\112014-36312-01.dmp
This was probably caused by the following module: dxgmms1.sys (dxgmms1+0x2A426)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF801B0A73426, 0xFFFFD000CB6DD0A0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\dxgmms1.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics MMS
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Thu 20/11/2014 18:38:04 GMT your computer crashed
crash dump file: C:\Windows\Minidump\112014-20140-01.dmp
This was probably caused by the following module: dxgmms1.sys (dxgmms1+0x2A426)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8018E4B8426, 0xFFFFD00077DC60A0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\dxgmms1.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics MMS
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Mon 17/11/2014 15:32:34 GMT your computer crashed
crash dump file: C:\Windows\Minidump\111714-15671-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14F1A0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8033C4C4BDF, 0xFFFFD001258A4DE0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 17/11/2014 09:28:31 GMT your computer crashed
crash dump file: C:\Windows\Minidump\111714-20421-01.dmp
This was probably caused by the following module: dxgmms1.sys (dxgmms1+0x2A426)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800DA4A7426, 0xFFFFD00052E6B0A0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\dxgmms1.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics MMS
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Sat 15/11/2014 15:00:20 GMT your computer crashed
crash dump file: C:\Windows\Minidump\111514-23937-01.dmp
This was probably caused by the following module: dxgmms1.sys (dxgmms1+0x2A426)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80097084426, 0xFFFFD000207860A0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\dxgmms1.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics MMS
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Windows per utenti privati | Versioni precedenti di Windows | Prestazioni ed errori di sistema
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Risposta accettata dall'autore della domanda
Anonimo
3 risposte aggiuntive
Ordina per: Più utili
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Anonimo
2014-11-30T16:49:50+00:00 prova semplicemente a scaricare un driver più aggiornato o uno più vecchio (insomma diverso da quello che hai, ma sempre ovviamente per la tua scheda grafica). Non sempre il driver più recente è il migliore.
ho provato ad aggiornare il driver, se crasherò ancora aggiornerò questo thread
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Anonimo
2014-11-24T19:09:46+00:00 sono i driver della scheda video, aggiornali, se hai un pc OEM usa solo quelli che propone il produttore del tuo pc, se invece è una configurazione assemblata allora affidati al sito della scheda video e non a Windows update
il driver l'ho scaricato dal sito di amd (il pc è assemblato), devo comunque controllare che non ci siano "residui" su windows update? come faccio?
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Anonimo
2014-11-24T17:35:34+00:00 sono i driver della scheda video, aggiornali, se hai un pc OEM usa solo quelli che propone il produttore del tuo pc, se invece è una configurazione assemblata allora affidati al sito della scheda video e non a Windows update