Postmaster non recapitabile

Question

Ciao, ho bisogno di aiuto. Sto ricevendo tante email al giorno come da esempio riportato sotto, che succede? Non ho inviato nessuna mai.

un virus? Anche se le cancello poi ne arrivano tante altre.

potete aiutarmi?

grazie

Esempio:

Non recapitabile: Notification | item No.38815 |

mtaproxy204.free.mail.ir2.yahoo.comrejected your message to the following email addresses:

*** L'indirizzo e-mail viene rimosso per motivi di privacy ***
Your message couldn't be delivered. When Office 365 tried to send the message, the external email server returned the error below. This is probably due to a problem or policy setting on the recipient's email system.

Check the error for information about the problem. The error might tell you what went wrong and how to fix it. For example, if it says the message was blocked due to a potential virus, try sending the message again without attachments.

For Email Admins
This error was reported by an email server outside Office 365, and if the sender is unable to fix the problem by modifying their message then it's likely that it's a problem that only the recipient's email admin can fix.

1. Check the error for information about the problem. The error might tell you what went wrong and provide clues for how to fix it. For example, if it says the message was rejected due a Sender Policy Framework (SPF) issue then you'll have to work with your domain registrar to properly configure your SPF record.
2. Check the error for information about where the problem is happening. For example, look for a domain name like contoso.com. This tells you which organization was responsible for the error. The recipient's email server could be causing the problem, or it could be due to a third-party service that your organization or the recipient's organization is using to process or filter email messages.
3. **If you can't fix the problem, contact the responsible party's email admin.**This could be the recipient's email admin, your smart host service admin, or someone similar. Provide them with the error code and error message from this non-delivery report (NDR) to help them troubleshoot the issue.

Unfortunately, Office 365 support is unlikely to be able to help with these kinds of externally reported errors.

mtaproxy204.free.mail.ir2.yahoo.com gave this error:Remote server returned an error -> 554 delivery error: dd Not a valid recipient - atlas210.free.mail.ir2.yahoo.com

Diagnostic information for administrators:

Generating server: VI1EUR05HT075.mail.protection.outlook.com

*** L'indirizzo e-mail viene rimosso per motivi di privacy ***
mtaproxy204.free.mail.ir2.yahoo.com
Remote Server returned '550 5.0.350 Remote server returned an error -> 554 delivery error: dd Not a valid recipient - atlas210.free.mail.ir2.yahoo.com'

Original message headers:

ARC-Seal: i=1; a=rsa-sha256; s=arcselector9901; d=microsoft.com; cv=none;
 b=WtI76AXI06GD0b7aD6MhHtaYBkoRip/tsqAXk+04GjTkRR9JnU6fExCQtDi2W0enIgAUFKng6+aw4wPYspfbTxzcdCX7HCO+8iAt5wnuUazG9gGteVNyFhZ8PLi4Pxxf1zHM5pKi5FAT2N6UFyPtLawWTlZngsJySRtwG9v0UtfA2I+SUA8WyAZR57udEFNIO6wpIIpbnE28ZEtDCzb8LRwovo87yXGTKUNcz+4zON8x/Y3soS1ugBSo7dY80wIm+w/Hoja+uwN/5YoZ1oUYZl1oMD7gX7tfdGmrXe2hMglH40E6JQCdoD/eZdZlKQL8axcsW2x0zza6LjRWkqhYZg==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com;
 s=arcselector9901;
 h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck;
 bh=ay25JLTcd7y9HaxaFO5e8x5xJfs77s8EFaRfGYIdDuw=;
 b=KY9UZ5O5HYodeC9FrUU58LCjUHDckGiIplRN02Iig+ke974tCi6zcU7Hu6cU83V7oErAC3/XsMkDEeL/Bg/VhJJ40hvtU40373Ht50BELX7PvXKnBVkcIW6YKIrPMDFUgusQshq82By6uruUo9sJcBZcPG3GIztqXuxXIgT7Zk30TXNtIqibDULBecOr9y7T8zf4n8WUydj68UlnyWQkBzRbfcQQaygIUymwUJ4h5/QnyBT0b2HCGtZDqCAIYkgbMgei/T/5PZXqw/aJsvULL9in/kMeJJvvEyk0ehDewIk8zXIV+jhnRzUwAN6yRav8neQ2lPO75TmtXXGiq3Qf8A==
ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=none; dmarc=none;
 dkim=none; arc=none
Received: from VI1EUR05FT019.eop-eur05.prod.protection.outlook.com
 (2a01:111:e400:fc12::51) by
 VI1EUR05HT075.eop-eur05.prod.protection.outlook.com (2a01:111:e400:fc12::83)
 with Microsoft SMTP Server (version=TLS1_2,
 cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.3412.21; Fri, 25 Sep
 2020 17:36:59 +0000
Received: from VI1PR02MB5184.eurprd02.prod.outlook.com
 (2a01:111:e400:fc12::47) by VI1EUR05FT019.mail.protection.outlook.com
 (2a01:111:e400:fc12::138) with Microsoft SMTP Server (version=TLS1_2,
 cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.3412.21 via Frontend
 Transport; Fri, 25 Sep 2020 17:36:59 +0000
X-IncomingTopHeaderMarker: OriginalChecksum:77B6BB3EF5A3C366806C110AF80D3D6C3682F4DA74909731D57D989D1C2C9D5A;UpperCasedChecksum:19D6FFF2B628ACCD0D0CB6EEF076DF597F44C46D1FEDEBD1DDB9E18F247AFDFA;SizeAsReceived:8609;Count:45
Received: from VI1PR02MB5184.eurprd02.prod.outlook.com
 ([fe80::44eb:dd:d7f0:f313]) by VI1PR02MB5184.eurprd02.prod.outlook.com
 ([fe80::44eb:dd:d7f0:f313%3]) with mapi id 15.20.3412.024; Fri, 25 Sep 2020
 17:36:59 +0000
Date: Fri, 25 Sep 2020 20:36:44 +0300
Subject: Notification | item No.38815 |  20:36:43
Message-ID: <*** L'indirizzo e-mail viene rimosso per motivi di privacy ***>
From: Info (09383) Alert <*** L'indirizzo e-mail viene rimosso per motivi di privacy ***>
To: *** L'indirizzo e-mail viene rimosso per motivi di privacy ***
Content-Type: multipart/alternative;
 boundary="--_com.samsung.android.email_1916397695152529"
X-ClientProxiedBy: GVAP278CA0017.CHEP278.PROD.OUTLOOK.COM
 (2603:10a6:710:20::27) To VI1PR02MB5184.eurprd02.prod.outlook.com
 (2603:10a6:803:c0::24)
Return-Path: *** L'indirizzo e-mail viene rimosso per motivi di privacy ***
X-Microsoft-Original-Message-ID: <*** L'indirizzo e-mail viene rimosso per motivi di privacy ***>
MIME-Version: 1.0
X-MS-Exchange-MessageSentRepresentingType: 1
Received: from localhost (86.105.1.131) by GVAP278CA0017.CHEP278.PROD.OUTLOOK.COM (2603:10a6:710:20::27) with Microsoft SMTP Server (version=TLS1_0, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA) id 15.20.3412.20 via Frontend Transport; Fri, 25 Sep 2020 17:36:43 +0000
X-Microsoft-Original-Message-ID: <*** L'indirizzo e-mail viene rimosso per motivi di privacy ***>
X-TMN: [SyzAaW+DJa1qbrSd2ioBz7VW+ycoYHlW]
X-MS-PublicTrafficType: Email
X-IncomingHeaderCount: 45
X-EOPAttributedMessage: 0
X-MS-Office365-Filtering-Correlation-Id: b42751e9-6d35-4955-8205-08d86179921a
X-MS-TrafficTypeDiagnostic: VI1EUR05HT075:
X-Microsoft-Antispam: BCL:0;
X-Microsoft-Antispam-Message-Info:
fFzJxOw7d3u0nxFZta+OKSTYmUpMtxqzcb+giZsrFwG2kC2z/GsJsdP9k6fzM2pQoZJ4VMzKn4QrH3fvDI6BHi2sEet9S7xczccI+89JqfcIX9VdX9XTWpZFqq64nxZ9TpfnM16obV94m9lz0Kt0hf0eKdQXiLn40gx97STcLMhIj4AqCG3l/y1dRNLCKsOcvT2XlGRL0p5gMuEzUGKoL3e8apeaU6JcLmAciVt2xJtRKqEmaW32dqFa+IUROvfD
X-MS-Exchange-AntiSpam-MessageData:
VdYsijZLQUH605+eG2K+pa7cO5i+WVAGzHWg8X6ROKZr/gJKCGXf3BgZ1AH24uW3PqFTngu9lpsVfR2PYqSLddPrsw83JQLe4YrvR0l2TUTSBtk+zVq/b4DBr8ClbwgS5OGG5bCj0eJ+bhhCGM5L7w==
X-OriginatorOrg: outlook.com
X-MS-Exchange-CrossTenant-Network-Message-Id: b42751e9-6d35-4955-8205-08d86179921a
X-MS-Exchange-CrossTenant-OriginalArrivalTime: 25 Sep 2020 17:36:44.6491
 (UTC)
X-MS-Exchange-CrossTenant-FromEntityHeader: Hosted
X-MS-Exchange-CrossTenant-Id: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa
X-MS-Exchange-CrossTenant-AuthSource:
VI1EUR05FT019.eop-eur05.prod.protection.outlook.com
X-MS-Exchange-CrossTenant-AuthAs: Anonymous
X-MS-Exchange-CrossTenant-FromEntityHeader: Internet
X-MS-Exchange-CrossTenant-RMS-PersistedConsumerOrg:
00000000-0000-0000-0000-000000000000
X-MS-Exchange-Transport-CrossTenantHeadersStamped: VI1EUR05HT075

***moved from Microsoft 365 e Office / Altro / Per uso privato / Altro***

Answer 1

La risposta è stata tradotta automaticamente. Di conseguenza, potrebbero esserci errori grammaticali o parole insolite.

Cara Anna De China,

Benvenuto nella community Microsoft.

Attraverso la tua descrizione, capisco che sembra che tu riceva lettere rimbalzate tutto il tempo, il che non sembra essere una tua operazione, e suona un po' confuso, capisco come ti senti.

Questa situazione è solitamente correlata alle impostazioni di inoltro della casella di posta, accedi alla webmail (vai a outlook.com tramite un browser), nell'angolo in alto a destra dell'interfaccia della webmail, trova Impostazioni>Posta>Inoltro e IMAP, accedi e controlla le impostazioni di inoltro qui, se sono presenti indirizzi di inoltro insoliti, rimuovili.

Inoltre, nella stessa interfaccia, puoi controllare come sono impostate le tue regole, andare su Impostazioni>Posta>Regole, per assicurarti che tutte le regole siano corrette.

Molte persone hanno risolto con successo lo stesso problema del tuo con questo metodo, si spera che tu possa anche risolverlo bene, se questo non si adatta al tuo problema o hai bisogno di ulteriore assistenza, non esitare a postare di nuovo. In attesa di un tuo aggiornamento.

Migliori saluti  

Harris-MSFT |Specialista  del supporto della community Microsoft