M3 Sweatt's blog

Thoughts on time, technology, products and services at Microsoft

Digital Music Sales: Over One Billion Served

News from the Apple's iTunes Music Store: the one billionth iTunes song was purchased and downloaded...

Author: M3 Sweatt Date: 02/25/2006

"For help navigating the IVR system, please press zero"

Paul English's IVR Cheat Sheet is a great resource for getting to a live person when you're...

Author: M3 Sweatt Date: 02/25/2006

My MSN Support experience

OK, it's almost the weekend and I decided to sign up for a Windows Live beta off of the address I...

Author: M3 Sweatt Date: 02/25/2006

Players into Plowshares

I was talking to friends at the office this week about the effort to equip senators with their own...

Author: M3 Sweatt Date: 02/23/2006

Now open: WinHEC 2006 registration

If you are a Microsoft hardware partner, you may already know that registration is now open for...

Author: M3 Sweatt Date: 02/17/2006

A must-read book: "Satisfaction" by James Power & Chris Denove

When I find a great book I either send people a review and link to the book. Sometimes I've gone as...

Author: M3 Sweatt Date: 02/15/2006

Of interest: Gates (RSA) and Ballmer (3GSM) Keynote Webcasts online

Bill Gates' live kenote webcast is on now, straight from the RSA conference in San Jose. (This and...

Author: M3 Sweatt Date: 02/14/2006

Smartphones to support new (and less expensive) TI proc

So even if I can't be in Barcelona for 3GSM, I have resolved to read the PR feeds. From the...

Author: M3 Sweatt Date: 02/14/2006

Birds of a feather: The "ideabook" and "A Whack on the Side of the Head"

Seth Godin has a note today about the the ideabook... Not easily available in the US. Worth the...

Author: M3 Sweatt Date: 02/13/2006

Your questions: So, what is it you do in customer satisfaction?

I received a mail asking me what I do for Microsoft in my "work with our product groups on their...

Author: M3 Sweatt Date: 02/09/2006

My OneCare Status: Green and on track

First, on MBS and Reviews... It's review season at Microsoft and I spent the last two days with our...

Author: M3 Sweatt Date: 02/08/2006

Of interest: Now that's just strange space junk

From the "it's just wierd enough to include as a Friday afternoon posting" files, this was sent to...

Author: M3 Sweatt Date: 02/03/2006

Of interest: Community Technology Previews for Windows Vista

See this article on the Windows Vista Testing Schedule on the Microsoft Watch site, as it looks at...

Author: M3 Sweatt Date: 02/01/2006

Jim Allchin answers a range of reader questions, and Windows Vista requirements

Over the weekend, CNET published their Thursday discussion with Jim Allchin, the co-president of the...

Author: M3 Sweatt Date: 01/30/2006

technorati claim post - ignore

I'm claiming my blog on technorati, please ignore. Technorati Profile Technorati Links to this blog

Author: M3 Sweatt Date: 01/29/2006

Searching for on-demand content on Microsoft.com

Last week I wrote on my personal blog about how I wanted to see more on-demand tv (I try to keep my...

Author: M3 Sweatt Date: 01/28/2006

Flashback: Sinofsky on PMs at Microsoft

BTW, given the rainy weekend in Seattle, here's a little light reading from Steven Sinofsky on what...

Author: M3 Sweatt Date: 01/28/2006

Of interest: Branson says pandemic flu would ground 70% of aircraft

I enjoy listening to Sir Richard and find him to be refreshing and insightful. Which is why I was...

Author: M3 Sweatt Date: 01/27/2006

MSS Info

Case Studies Find out how companies are using Microsoft Speech Server to meet their data management...

Author: M3 Sweatt Date: 01/24/2006

Technical Chats and MSDN Forums Feedback

When you need community assistance for a Microsoft product or technology, visit the Microsoft...

Author: M3 Sweatt Date: 01/24/2006

The world's heaviest Xbox 360 peripheral (from Nissan)

... and certainly the most mobile. If you haven't seen everything, read this article on how the new...

Author: M3 Sweatt Date: 01/20/2006

WinPE should ease and speed enterprise OS deployments

One item of note I saw in the coverage from Macworld last week was the Micromat Techtool Protégé. (I...

Author: M3 Sweatt Date: 01/16/2006

Licensing shouldn't require heavy lifting: the MPLA

If you haven't seen it, the new Microsoft Product Licensing Advisor (or the "MPLA") is an online...

Author: M3 Sweatt Date: 01/15/2006

Busy week... up for air with Best of CES '06 & MacWorld

Reviews at work pluslots going on at home has kept me busy this week, keeping me off my blog. So a...

Author: M3 Sweatt Date: 01/15/2006

Jump through hoops for your customer

I read a blog entry on the https://retailstore.blogspot.com/ this weekend titled "Customer Service,...

Author: M3 Sweatt Date: 01/09/2006

Kawasaki's blog - worth the read

Guy Kawasaki updates his blog regularly at https://blog.guykawasaki.com/. A very good guy with...

Author: M3 Sweatt Date: 01/09/2006

Win 98 support thru June: is a Win XP upgrade right for you?

Come June 30, 2006, things start to change in the support for Windows 98 and Windows 98 Second...

Author: M3 Sweatt Date: 01/05/2006

Xbox 360 a PC World '06 Innovation... but it's an incomplete list

PC World announced their 2006 PC World Innovations Awards yesterday. Happy to see the Xbox 360 there...

Author: M3 Sweatt Date: 01/05/2006

5M+ Xbox 360's mid '06? Plus HD DVD support, CES news

>5M Xbox 360 by June? I noted on the newswire tonite that at CES today, Peter Moore (corp VP for...

Author: M3 Sweatt Date: 01/05/2006

Of interest: NORAD Santa Tracker

This year, I'll spend tomorrow nite with my kids on line tracking Satna Claus on the NORAD Santa...

Author: M3 Sweatt Date: 12/24/2005

Be ready for the right Xbox connections

OK, one more Xbox 360 post. It occurred to me today as a friend who purchased an Xbox 360 core...

Author: M3 Sweatt Date: 12/23/2005

This isn't all about Xbox 360...

...but due to the overwhelming requests I get from friends and family on "where and when can I get...

Author: M3 Sweatt Date: 12/18/2005

Xbox 360 back in stock on line

Good news: it's back in stock at Toys R Us / Amazon. (This is not an endorsement, just letting you...

Author: M3 Sweatt Date: 12/14/2005

Creative's new mini Zen with video in December

Please tell me that the new Creative Zen Vision:M syncs just as easily (or better!) with the Media...

Author: M3 Sweatt Date: 12/09/2005

Xbox 360: I thought that guy in the check-out line looked familiar

Just to illustrate a point, even execs at MS are waiting for stores to be restocked with Xbox 360...

Author: M3 Sweatt Date: 12/08/2005

One less thing to wait for: a live operator

Recently I had to reach out to one of my computer suppliers at home, in this case Dell (one of...

Author: M3 Sweatt Date: 12/08/2005

Sharing is good: creating OneNote pages with others

In a meeting recently, I found that you can share OneNote notebook pages with others to create a...

Author: M3 Sweatt Date: 12/04/2005

Home means Phishing for the Holidays

I noted previously the Security & Privacy concerns around Phishing and I turned a friend in the...

Author: M3 Sweatt Date: 12/03/2005

Xbox 360 on call... service centre info

As a friend just found with some issues Xbox 360 Live account activation, a reminder that Xbox...

Author: M3 Sweatt Date: 11/24/2005

4RL? LOL, it's Encarta via MSN Messenger

ELIZA has met her match. I received an email today with details on how to use MSN Messenger to query...

Author: M3 Sweatt Date: 11/24/2005

Of interest... suggested holiday reading list

A recent thread made its way around the office this week with a great suggested holiday reading...

Author: M3 Sweatt Date: 11/23/2005

Connect is Live on Microsoft.Com

Now on line is the new Microsoft Connect, the new product development collaboration site at...

Author: M3 Sweatt Date: 11/19/2005

Return On Investment: 80/20 and 1/50

I just returned speaking with friends at a local event tonite, many of them Microsoft customers. At...

Author: M3 Sweatt Date: 11/13/2005

"But I work for MS" doesn't get me anywhere

(I say that tongue in cheek.) For all those who are awaiting the release of the new Xbox 360, take...

Author: M3 Sweatt Date: 11/11/2005

What does HDTV have to do with Satisfaction?

Plenty, especially when you see a broadcast in pure HD, or have watched some of the great...

Author: M3 Sweatt Date: 11/11/2005

Free Trial: Digital Image Starter Edition 2006

You can install a trial copy of Digital Image Starter Edition 2006 free for 60-days. The Starter...

Author: M3 Sweatt Date: 11/10/2005

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