Fault Reason Code Table
Specifies codes that identify the typical reasons for service item faults. For example, dropped, water damage, unknown, and so on.
You can set up fault reason codes to exclude both warranty and contract discounts on the services of service items.
When you have set up fault reason codes, you can assign them to service items in the Service Order window.
List of Fields in the Table
To see the list of fields in this table, change to the Classic view. Choose the Choose View button in the upper-right corner, and then choose Classic.
| Field | Location |
|---|---|
| Exclude Warranty Discount Field, Fault Reason Code Table | Service Management |
| Code Field, Fault Reason Code Table | Service Management |
| Description Field, Fault Reason Code Table | Service Management |
| Exclude Contract Discount Field, Fault Reason Code Table | Service Management |