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URL accessibili da Internet necessari per la connettività a Microsoft Dynamics CRM Online

  • Articolo

Questo articolo fornisce una soluzione a un problema quando non è possibile accedere a Microsoft Dynamics CRM Online o non è possibile caricare URL specifici.

Si applica a: Microsoft Dynamics CRM
Numero KB originale: 2655102

Sintomi

Non è possibile accedere a Microsoft Dynamics CRM Online o non è possibile caricare URL specifici quando si usa Microsoft Dynamics CRM. Quando si tenta di configurare Microsoft Dynamics CRM per Outlook, viene visualizzato il messaggio di errore seguente:

L'indirizzo del server (URL) non è valido

Inoltre, viene visualizzato un messaggio di errore di rete se si monitora il traffico di rete o le richieste Web. L'errore viene registrato come errore HTTP 502.

Causa

È possibile configurare un proxy o un firewall per impedire agli URL di Microsoft Dynamics CRM di accedere alle risorse del server.

Risoluzione

Per risolvere il problema, aggiungere gli URL seguenti all'elenco consenti di accedere al traffico a questi URL.

America del Nord organizzazioni basate su:

  • https://login.microsoftonline-p.com
  • https://login.live.com
  • https://secure.aadcdn.microsoftonline-p.com
  • https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
  • https://mbs.microsoft.com
  • https://go.microsoft.com
  • https://urs.microsoft.com
  • https://auth.gfx.ms
  • https://sc.imp.live.com
  • https://dynamicscrmna.accesscontrol.windows.net
  • https://*.windows.net
  • https://*.microsoftonline.com
  • https://*.passport.net
  • https://*.crm.dynamics.com
  • https://*.crm.dynamics.com
  • https://home.dynamics.com
  • https://cloudredirectornam.cloudapp.net
  • https://mem.gfx.ms
  • https://cloudredirectornamsec.cloudapp.net
  • https://*.azureedge.net
  • https://www.crmdynint.com
  • https://www.d365ccafpi.com/

Organizzazioni basate sul Sud America:

  • https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
  • https://mbs.microsoft.com
  • https://go.microsoft.com
  • https://login.microsoftonline-p.com
  • https://secure.aadcdn.microsoftonline-p.com
  • https://urs.microsoft.com
  • https://auth.gfx.ms
  • https://dynamicscrmsam.accesscontrol.windows.net
  • https://*.windows.net
  • https://*.microsoftonline.com
  • https://*.passport.net
  • https://*.crm2.dynamics.com
  • https://*.crm2.dynamics.com
  • https://home.dynamics.com
  • https://cloudredirectorsam.cloudapp.net
  • https://mem.gfx.ms
  • https://cloudredirectorsamsec.cloudapp.net
  • https://*.azureedge.net
  • https://www.crmdynint.com
  • https://www.d365ccafpi.com/

Organizzazioni basate su Europa, Africa e Medio Oriente:

  • https://login.live.com
  • https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
  • https://mbs.microsoft.com
  • https://go.microsoft.com
  • https://login.microsoftonline-p.com
  • https://secure.aadcdn.microsoftonline-p.com
  • https://urs.microsoft.com
  • https://auth.gfx.ms
  • https://dynamicscrmemea.accesscontrol.windows.net
  • https://sc.imp.live.com
  • https://*.windows.net
  • https://*.microsoftonline.com
  • https://*.passport.net
  • https://*.crm4.dynamics.com
  • https://*.crm4.dynamics.com
  • https://home.dynamics.com
  • https://cloudredirectoreur.cloudapp.net
  • https://mem.gfx.ms
  • https://cloudredirectoreursec.cloudapp.net
  • https://*.azureedge.net
  • https://www.crmdynint.com
  • https://www.d365ccafpi.com/

Organizzazioni basate sull'area Asia/Pacifico:

  • https://login.live.com
  • https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
  • https://mbs.microsoft.com
  • https://go.microsoft.com
  • https://login.microsoftonline-p.com
  • https://secure.aadcdn.microsoftonline-p.com
  • https://urs.microsoft.com
  • https://auth.gfx.ms
  • https://dynamicscrmapac.accesscontrol.windows.net
  • https://sc.imp.live.com
  • https://*.windows.net
  • https://*.microsoftonline.com
  • https://*.passport.net
  • https://*.crm5.dynamics.com
  • https://*.crm5.dynamics.com
  • https://home.dynamics.com
  • https://cloudredirectorapj.cloudapp.net
  • https://mem.gfx.ms
  • https://cloudredirectorapjsec.cloudapp.net
  • https://*.azureedge.net
  • https://www.crmdynint.com
  • https://www.d365ccafpi.com/

Organizzazioni basate sull'area giappone:

  • https://login.live.com
  • https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
  • https://mbs.microsoft.com
  • https://go.microsoft.com
  • https://login.microsoftonline-p.com
  • https://secure.aadcdn.microsoftonline-p.com
  • https://urs.microsoft.com
  • https://auth.gfx.ms
  • https://dynamicscrmjpn.accesscontrol.windows.net
  • https://sc.imp.live.com
  • https://*.windows.net
  • https://*.microsoftonline.com
  • https://*.passport.net
  • https://*.crm7.dynamics.com
  • https://*.crm7.dynamics.com
  • https://home.dynamics.com
  • https://cloudredirectorjpn.cloudapp.net
  • https://mem.gfx.ms
  • https://cloudredirectorjpnsec.cloudapp.net
  • https://*.azureedge.net
  • https://www.crmdynint.com
  • https://www.d365ccafpi.com/

Organizzazioni basate sull'area india:

  • https://login.live.com
  • https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
  • https://mbs.microsoft.com
  • https://go.microsoft.com
  • https://login.microsoftonline-p.com
  • https://secure.aadcdn.microsoftonline-p.com
  • https://urs.microsoft.com
  • https://auth.gfx.ms
  • https://dynamicscrmind.accesscontrol.windows.net
  • https://sc.imp.live.com
  • https://*.windows.net
  • https://*.microsoftonline.com
  • https://*.passport.net
  • https://*.crm8.dynamics.com
  • https://*.crm8.dynamics.com
  • https://home.dynamics.com
  • https://cloudredirectorind.cloudapp.net
  • https://mem.gfx.ms
  • https://cloudredirectorindsec.cloudapp.net
  • https://*.azureedge.net
  • https://www.crmdynint.com
  • https://www.d365ccafpi.com/

Organizzazioni basate sull'area canada:

  • https://login.live.com
  • https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
  • https://mbs.microsoft.com
  • https://go.microsoft.com
  • https://login.microsoftonline-p.com
  • https://secure.aadcdn.microsoftonline-p.com
  • https://urs.microsoft.com
  • https://auth.gfx.ms
  • https://dynamicscrmjpn.accesscontrol.windows.net
  • https://sc.imp.live.com
  • https://*.windows.net
  • https://*.microsoftonline.com
  • https://*.passport.net
  • https://*.crm7.dynamics.com
  • https://*.crm7.dynamics.com
  • https://home.dynamics.com
  • https://cloudredirectorjpn.cloudapp.net
  • https://mem.gfx.ms
  • https://cloudredirectorjpnsec.cloudapp.net
  • https://*.azureedge.net
  • https://www.crmdynint.com
  • https://www.d365ccafpi.com/

Organizzazioni basate sull'area dell'Australia:

  • https://login.live.com
  • https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
  • https://mbs.microsoft.com
  • https://go.microsoft.com
  • https://login.microsoftonline-p.com
  • https://secure.aadcdn.microsoftonline-p.com
  • https://urs.microsoft.com
  • https://auth.gfx.ms
  • https://dynamicscrmjpn.accesscontrol.windows.net
  • https://sc.imp.live.com
  • https://*.windows.net
  • https://*.microsoftonline.com
  • https://*.passport.net
  • https://*.crm7.dynamics.com
  • https://*.crm7.dynamics.com
  • https://home.dynamics.com
  • https://cloudredirectorjpn.cloudapp.net
  • https://mem.gfx.ms
  • https://cloudredirectorjpnsec.cloudapp.net
  • https://*.azureedge.net
  • https://www.crmdynint.com
  • https://www.d365ccafpi.com/

Ambienti CRM US Government:****

  • https://login.live.com
  • https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
  • https://mbs.microsoft.com
  • https://go.microsoft.com
  • https://login.microsoftonline-p.com
  • https://secure.aadcdn.microsoftonline-p.com
  • https://urs.microsoft.com
  • https://auth.gfx.ms
  • https://dynamicscrmgcc.accesscontrol.usgovcloudapi.net
  • https://sc.imp.live.com
  • https://*.windows.net
  • https://*.microsoftonline.com
  • https://*.passport.net
  • https://*.crm9.dynamics.com
  • https://*.crm9.dynamics.com
  • https://mem.gfx.ms
  • https://home.dynamics.com
  • https://*.azureedge.net
  • https://www.crmdynint.com
  • https://www.www.crmdynint-gcc.com

Organizzazioni basate sull'area del Regno Unito:

  • https://login.live.com
  • https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
  • https://mbs.microsoft.com
  • https://go.microsoft.com
  • https://login.microsoftonline-p.com
  • https://secure.aadcdn.microsoftonline-p.com
  • https://urs.microsoft.com
  • https://auth.gfx.ms
  • https://dynamicscrmgbr.accesscontrol.windows.net
  • https://sc.imp.live.com
  • https://*.windows.net
  • https://*.microsoftonline.com
  • https://*.passport.net
  • https://*.crm11.dynamics.com
  • https://*.crm11.dynamics.com
  • https://home.dynamics.com
  • https://cloudredirectoroce.cloudapp.net
  • https://mem.gfx.ms
  • https://cloudredirectorapjsec.cloudapp.net
  • https://*.azureedge.net
  • https://www.crmdynint.com
  • https://www.d365ccafpi.com/

Se si verificano ancora problemi quando si tenta di connettersi all'organizzazione CRM Online, Informazioni sul supporto tecnico Microsoft e Assistente ripristino è disponibile per diagnosticare i problemi di connessione che interessano l'applicazione Web CRM Online e anche CRM per Outlook.

Ulteriori informazioni

Per un elenco degli intervalli di indirizzi IP accessibili necessari, visitare Intervalli di indirizzi IP di Microsoft Dynamics CRM Online.

Per visualizzare gli URL necessari per Microsoft Dynamics CRM con Office 365, visitare URL e intervalli di indirizzi IP di Office 365.