IDesktopUserActions.OpenSession(CustomerEntity, Guid) Method
Definition
Important
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Creates a session in Desktop. It will create or open an existing session with customer data.
public:
Microsoft::Uii::Csr::Session ^ OpenSession(Microsoft::Uii::Desktop::Core::CustomerEntity ^ customer, Guid callID);public Microsoft.Uii.Csr.Session OpenSession (Microsoft.Uii.Desktop.Core.CustomerEntity customer, Guid callID);abstract member OpenSession : Microsoft.Uii.Desktop.Core.CustomerEntity * Guid -> Microsoft.Uii.Csr.SessionPublic Function OpenSession (customer As CustomerEntity, callID As Guid) As SessionParameters
- customer
- CustomerEntity
Specifies the customer data to create this session with, can be NULL only for global session.
- callID
- Guid
Specifies the call ID of the CTI event that is requesting session creation. Can be NULL
Returns
Agent desktop Session