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Service Activity (ServiceAppointment) entity reference

Activity offered by the organization to satisfy its customer's needs. Each service activity includes date, time, duration, and required resources.

Added by: Service Solution

Messages

Message SDK class or method
Assign AssignRequest
Book BookRequest
Create CreateRequest or
Create
Delete DeleteRequest or
Delete
GrantAccess GrantAccessRequest
ModifyAccess ModifyAccessRequest
Reschedule RescheduleRequest
Retrieve RetrieveRequest or
Retrieve
RetrieveMultiple RetrieveMultipleRequest or
RetrieveMultiple
RetrievePrincipalAccess RetrievePrincipalAccessRequest
RetrieveSharedPrincipalsAndAccess RetrieveSharedPrincipalsAndAccessRequest
RevokeAccess RevokeAccessRequest
SetState SetStateRequest
Update UpdateRequest or
Update
Validate ValidateRequest
ValidateSavedQuery ValidateSavedQueryRequest

Properties

Property Value
CollectionSchemaName ServiceAppointments
DisplayCollectionName Service Activities
DisplayName Service Activity
EntitySetName serviceappointments
IsBPFEntity False
LogicalCollectionName serviceappointments
LogicalName serviceappointment
OwnershipType UserOwned
PrimaryIdAttribute activityid
PrimaryNameAttribute subject
SchemaName ServiceAppointment

Writable attributes

These attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

ActivityAdditionalParams

Property Value
Description For internal use only.
DisplayName Additional Parameters
Format TextArea
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName activityadditionalparams
MaxLength 8192
RequiredLevel None
Type Memo

ActivityId

Property Value
Description Unique identifier of the service activity.
DisplayName Service Activity
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName activityid
RequiredLevel SystemRequired
Type Uniqueidentifier

ActualDurationMinutes

Property Value
Description Shows the value selected in the Duration field on the service activity at the time the service activity is closed as completed. The duration is used to report the time spent on the activity.
DisplayName Actual Duration
Format Duration
IsValidForForm True
IsValidForRead True
LogicalName actualdurationminutes
MaxValue 2147483647
MinValue 0
RequiredLevel None
Type Integer

ActualEnd

Property Value
DateTimeBehavior UserLocal
Description Enter the actual end date and time of the service activity. By default, it displays when the activity was closed or canceled.
DisplayName Actual End
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName actualend
RequiredLevel None
Type DateTime

ActualStart

Property Value
DateTimeBehavior UserLocal
Description Enter the actual start date and time for the service activity. By default, it displays when the activity was created.
DisplayName Actual Start
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName actualstart
RequiredLevel None
Type DateTime

BCC

Property Value
Description Blind Carbon-copy (bcc) recipients of the activity.
DisplayName BCC
IsValidForForm True
IsValidForRead True
LogicalName bcc
RequiredLevel None
Targets account,contact,lead,systemuser
Type PartyList

Category

Property Value
Description Type a category to identify the service activity type, such as routine maintenance or service call, to tie the service activity to a business group or function.
DisplayName Category
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName category
MaxLength 250
RequiredLevel None
Type String

CC

Property Value
Description Carbon-copy (cc) recipients of the activity.
DisplayName CC
IsValidForForm True
IsValidForRead True
LogicalName cc
RequiredLevel None
Targets account,contact,lead,systemuser
Type PartyList

Community

Property Value
Description Shows how contact about the social activity originated, such as from Twitter or Facebook. This field is read-only.
DisplayName Social Channel
IsValidForForm False
IsValidForRead True
LogicalName community
RequiredLevel None
Type Picklist

Community Choices/Options

Value Label Description
0 Other Other default
1 Facebook Facebook item.
2 Twitter Twitter.

Customers

Property Value
Description Enter the accounts and contacts for whom the service activity is being performed.
DisplayName Customers
IsValidForForm True
IsValidForRead True
LogicalName customers
RequiredLevel None
Targets account,contact
Type PartyList

DeliveryPriorityCode

Property Value
Description Priority of delivery of the activity to the email server.
DisplayName Delivery Priority
IsValidForForm True
IsValidForRead True
IsValidForUpdate False
LogicalName deliveryprioritycode
RequiredLevel None
Type Picklist

DeliveryPriorityCode Choices/Options

Value Label Description
0 Low
1 Normal
2 High

Description

Property Value
Description Type additional information to describe the service activity, such as key talking points or objectives.
DisplayName Description
Format Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName description
MaxLength 2000
RequiredLevel None
Type Memo

ExchangeItemId

Property Value
Description The message id of activity which is returned from Exchange Server.
DisplayName Exchange Item ID
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName exchangeitemid
MaxLength 200
RequiredLevel None
Type String
Property Value
Description Shows the web link of Activity of type email.
DisplayName Exchange WebLink
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName exchangeweblink
MaxLength 1250
RequiredLevel None
Type String

From

Property Value
Description Person who the activity is from.
DisplayName From
IsValidForForm True
IsValidForRead True
LogicalName from
RequiredLevel None
Targets account,contact,lead,systemuser
Type PartyList

ImportSequenceNumber

Property Value
Description Sequence number of the import that created this record.
DisplayName Import Sequence Number
Format None
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName importsequencenumber
MaxValue 2147483647
MinValue -2147483648
RequiredLevel None
Type Integer

IsAllDayEvent

Property Value
Description Select whether the service activity is an all-day event to make sure the required resources are scheduled for the full day.
DisplayName All Day Event
IsValidForForm True
IsValidForRead True
LogicalName isalldayevent
RequiredLevel None
Type Boolean

IsAllDayEvent Choices/Options

Value Label Description
1 Yes
0 No

DefaultValue: 0

IsBilled

Property Value
Description Information which specifies whether the service activity was billed as part of resolving a case.
DisplayName Is Billed
IsValidForForm False
IsValidForRead True
LogicalName isbilled
RequiredLevel None
Type Boolean

IsBilled Choices/Options

Value Label Description
1 Yes
0 No

DefaultValue: 0

IsMapiPrivate

Property Value
Description For internal use only.
DisplayName Is Private
IsValidForForm False
IsValidForRead True
LogicalName ismapiprivate
RequiredLevel None
Type Boolean

IsMapiPrivate Choices/Options

Value Label Description
1 Yes
0 No

DefaultValue: 0

IsWorkflowCreated

Property Value
Description Information which specifies if the service activity was created from a workflow rule.
DisplayName Is Workflow Created
IsValidForForm False
IsValidForRead True
LogicalName isworkflowcreated
RequiredLevel None
Type Boolean

IsWorkflowCreated Choices/Options

Value Label Description
1 Yes
0 No

DefaultValue: 0

LastOnHoldTime

Property Value
DateTimeBehavior UserLocal
Description Contains the date and time stamp of the last on hold time.
DisplayName Last On Hold Time
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName lastonholdtime
RequiredLevel None
Type DateTime

LeftVoiceMail

Property Value
Description Left the voice mail
DisplayName Left Voice Mail
IsValidForForm True
IsValidForRead True
LogicalName leftvoicemail
RequiredLevel None
Type Boolean

LeftVoiceMail Choices/Options

Value Label Description
1 Yes
0 No

DefaultValue: 0

Location

Property Value
Description Type the location where the service activity will take place, such as a conference room, customer office, or other venue.
DisplayName Delivery Location
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName location
MaxLength 500
RequiredLevel None
Type String

OptionalAttendees

Property Value
Description List of optional attendees for the activity.
DisplayName Optional Attendees
IsValidForForm True
IsValidForRead True
LogicalName optionalattendees
RequiredLevel None
Targets account,contact,lead,systemuser
Type PartyList

Organizer

Property Value
Description Person who organized the activity.
DisplayName Organizer
IsValidForForm True
IsValidForRead True
LogicalName organizer
RequiredLevel None
Targets systemuser
Type PartyList

OverriddenCreatedOn

Property Value
DateTimeBehavior UserLocal
Description Date and time that the record was migrated.
DisplayName Record Created On
Format DateOnly
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName overriddencreatedon
RequiredLevel None
Type DateTime

OwnerId

Property Value
Description Unique identifier of the user or team who owns the activity.
DisplayName Owner
IsValidForForm True
IsValidForRead True
LogicalName ownerid
RequiredLevel SystemRequired
Targets systemuser,team
Type Owner

OwnerIdType

Property Value
Description
DisplayName
IsValidForForm False
IsValidForRead True
LogicalName owneridtype
RequiredLevel SystemRequired
Type EntityName

Partners

Property Value
Description Outsource vendor with which activity is associated.
DisplayName Outsource Vendors
IsValidForForm True
IsValidForRead True
LogicalName partners
RequiredLevel None
Targets account,contact
Type PartyList

PriorityCode

Property Value
Description Select the priority so that preferred customers or critical issues are handled quickly.
DisplayName Priority
IsValidForForm True
IsValidForRead True
LogicalName prioritycode
RequiredLevel None
Type Picklist

PriorityCode Choices/Options

Value Label Description
0 Low
1 Normal
2 High

ProcessId

Property Value
Description Unique identifier of the Process.
DisplayName Process
IsValidForForm False
IsValidForRead True
LogicalName processid
RequiredLevel None
Type Uniqueidentifier

RegardingObjectId

Property Value
Description Choose the record that the service activity relates to.
DisplayName Regarding
IsValidForForm True
IsValidForRead True
LogicalName regardingobjectid
RequiredLevel None
Targets account,bookableresourcebooking,bookableresourcebookingheader,bulkoperation,campaign,campaignactivity,contact,contract,entitlement,entitlementtemplate,incident,interactionforemail,invoice,knowledgearticle,knowledgebaserecord,lead,msdyn_postalbum,opportunity,quote,salesorder,site
Type Lookup

RegardingObjectTypeCode

Property Value
Description
DisplayName
IsValidForForm False
IsValidForRead True
LogicalName regardingobjecttypecode
RequiredLevel None
Type EntityName

RequiredAttendees

Property Value
Description List of required attendees for the activity.
DisplayName Required Attendees
IsValidForForm True
IsValidForRead True
LogicalName requiredattendees
RequiredLevel None
Targets account,contact,lead,systemuser
Type PartyList

Resources

Property Value
Description Enter the user, facility, or equipment required to complete the service activity.
DisplayName Resources
IsValidForForm True
IsValidForRead True
LogicalName resources
RequiredLevel None
Targets equipment,systemuser
Type PartyList

ScheduledDurationMinutes

Property Value
Description Shows the expected duration of the service activity, in minutes.
DisplayName Scheduled Duration
Format Duration
IsValidForForm True
IsValidForRead True
LogicalName scheduleddurationminutes
MaxValue 2147483647
MinValue 0
RequiredLevel None
Type Integer

ScheduledEnd

Property Value
DateTimeBehavior UserLocal
Description Enter the expected due date and time.
DisplayName Scheduled End
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName scheduledend
RequiredLevel ApplicationRequired
Type DateTime

ScheduledStart

Property Value
DateTimeBehavior UserLocal
Description Enter the expected due date and time.
DisplayName Scheduled Start
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName scheduledstart
RequiredLevel ApplicationRequired
Type DateTime

ServiceId

Property Value
Description Choose the service scheduled to be performed during the service activity.
DisplayName Service
IsValidForForm True
IsValidForRead True
LogicalName serviceid
RequiredLevel ApplicationRequired
Targets service
Type Lookup

SiteId

Property Value
Description Choose the site or location where the service activity will be performed.
DisplayName Site
IsValidForForm True
IsValidForRead True
LogicalName siteid
RequiredLevel None
Targets site
Type Lookup

SLAId

Property Value
Description Choose the service level agreement (SLA) that you want to apply to the service appointment record.
DisplayName SLA
IsValidForForm True
IsValidForRead True
LogicalName slaid
RequiredLevel None
Targets sla
Type Lookup

SortDate

Property Value
DateTimeBehavior UserLocal
Description Shows the date and time by which the activities are sorted.
DisplayName Sort Date
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName sortdate
RequiredLevel None
Type DateTime

StageId

Property Value
Description Unique identifier of the Stage.
DisplayName Process Stage
IsValidForForm False
IsValidForRead True
LogicalName stageid
RequiredLevel None
Type Uniqueidentifier

StateCode

Property Value
Description Shows whether the service activity is open, completed, or canceled. Completed and canceled service activities are read-only and can't be edited.
DisplayName Status
IsValidForCreate False
IsValidForForm True
IsValidForRead True
LogicalName statecode
RequiredLevel SystemRequired
Type State

StateCode Choices/Options

Value Label DefaultStatus InvariantName
0 Open 1 Open
1 Closed 8 Closed
2 Canceled 9 Canceled
3 Scheduled 3 Scheduled

StatusCode

Property Value
Description Select the service activity's status.
DisplayName Status Reason
IsValidForForm True
IsValidForRead True
LogicalName statuscode
RequiredLevel None
Type Status

StatusCode Choices/Options

Value Label State
1 Requested 0
2 Tentative 0
3 Pending 3
4 Reserved 3
6 In Progress 3
7 Arrived 3
8 Completed 1
9 Canceled 2
10 No Show 2

Subcategory

Property Value
Description Type a subcategory to identify the service activity type and relate the activity to a specific product, service region, business group, or other function.
DisplayName Sub-Category
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName subcategory
MaxLength 250
RequiredLevel None
Type String

Subject

Property Value
Description Type a short description about the objective or primary topic of the service activity.
DisplayName Subject
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName subject
MaxLength 200
RequiredLevel ApplicationRequired
Type String

SubscriptionId

Property Value
Description For internal use only.
DisplayName Subscription
IsValidForForm False
IsValidForRead False
IsValidForUpdate False
LogicalName subscriptionid
RequiredLevel None
Type Uniqueidentifier

TimeZoneRuleVersionNumber

Property Value
Description For internal use only.
DisplayName Time Zone Rule Version Number
Format None
IsValidForForm False
IsValidForRead True
LogicalName timezoneruleversionnumber
MaxValue 2147483647
MinValue -1
RequiredLevel None
Type Integer

To

Property Value
Description Person who is the receiver of the activity.
DisplayName To
IsValidForForm True
IsValidForRead True
LogicalName to
RequiredLevel None
Targets account,contact,lead,systemuser
Type PartyList

TransactionCurrencyId

Property Value
Description Choose the local currency for the record to make sure budgets are reported in the correct currency.
DisplayName Currency
IsValidForForm True
IsValidForRead True
LogicalName transactioncurrencyid
RequiredLevel None
Targets transactioncurrency
Type Lookup

TraversedPath

Property Value
Description For internal use only.
DisplayName Traversed Path
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName traversedpath
MaxLength 1250
RequiredLevel None
Type String

UTCConversionTimeZoneCode

Property Value
Description Time zone code that was in use when the record was created.
DisplayName UTC Conversion Time Zone Code
Format None
IsValidForForm False
IsValidForRead True
LogicalName utcconversiontimezonecode
MaxValue 2147483647
MinValue -1
RequiredLevel None
Type Integer

Read-only attributes

These attributes return false for both IsValidForCreate or IsValidForUpdate. Listed by SchemaName.

ActivityTypeCode

Property Value
Description Shows the type of activity.
DisplayName Activity Type
IsValidForForm False
IsValidForRead True
LogicalName activitytypecode
RequiredLevel SystemRequired
Type EntityName

CreatedBy

Property Value
Description Unique identifier of the user who created the activity.
DisplayName Created By
IsValidForForm True
IsValidForRead True
LogicalName createdby
RequiredLevel None
Targets systemuser
Type Lookup

CreatedByName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdbyname
MaxLength 100
RequiredLevel None
Type String

CreatedByYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdbyyominame
MaxLength 100
RequiredLevel None
Type String

CreatedOn

Property Value
DateTimeBehavior UserLocal
Description Date and time when the activity was created.
DisplayName Date Created
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName createdon
RequiredLevel None
Type DateTime

CreatedOnBehalfBy

Property Value
Description Unique identifier of the delegate user who created the activitypointer.
DisplayName Created By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName createdonbehalfby
RequiredLevel None
Targets systemuser
Type Lookup

CreatedOnBehalfByName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdonbehalfbyname
MaxLength 100
RequiredLevel None
Type String

CreatedOnBehalfByYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdonbehalfbyyominame
MaxLength 100
RequiredLevel None
Type String

DeliveryLastAttemptedOn

Property Value
DateTimeBehavior UserLocal
Description Date and time when the delivery of the activity was last attempted.
DisplayName Date Delivery Last Attempted
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName deliverylastattemptedon
RequiredLevel None
Type DateTime

ExchangeRate

Property Value
Description Shows the conversion rate of the record's currency. The exchange rate is used to convert all money fields in the record from the local currency to the system's default currency.
DisplayName Exchange Rate
IsValidForForm True
IsValidForRead True
LogicalName exchangerate
MaxValue 100000000000
MinValue 0.0000000001
Precision 10
RequiredLevel None
Type Decimal

InstanceTypeCode

Property Value
Description Type of instance of a recurring series.
DisplayName Recurring Instance Type
IsValidForForm False
IsValidForRead True
LogicalName instancetypecode
RequiredLevel SystemRequired
Type Picklist

InstanceTypeCode Choices/Options

Value Label Description
0 Not Recurring
1 Recurring Master
2 Recurring Instance
3 Recurring Exception
4 Recurring Future Exception

IsRegularActivity

Property Value
Description Information regarding whether the activity is a regular activity type or event type.
DisplayName Is Regular Activity
IsValidForForm False
IsValidForRead True
LogicalName isregularactivity
RequiredLevel SystemRequired
Type Boolean

IsRegularActivity Choices/Options

Value Label Description
1 Yes
0 No

DefaultValue: 0

ModifiedBy

Property Value
Description Unique identifier of user who last modified the activity.
DisplayName Modified By
IsValidForForm True
IsValidForRead True
LogicalName modifiedby
RequiredLevel None
Targets systemuser
Type Lookup

ModifiedByName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedbyname
MaxLength 100
RequiredLevel None
Type String

ModifiedByYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedbyyominame
MaxLength 100
RequiredLevel None
Type String

ModifiedOn

Property Value
DateTimeBehavior UserLocal
Description Date and time when activity was last modified.
DisplayName Last Updated
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName modifiedon
RequiredLevel None
Type DateTime

ModifiedOnBehalfBy

Property Value
Description Unique identifier of the delegate user who last modified the activitypointer.
DisplayName Modified By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName modifiedonbehalfby
RequiredLevel None
Targets systemuser
Type Lookup

ModifiedOnBehalfByName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedonbehalfbyname
MaxLength 100
RequiredLevel None
Type String

ModifiedOnBehalfByYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedonbehalfbyyominame
MaxLength 100
RequiredLevel None
Type String

OnHoldTime

Property Value
Description Shows how long, in minutes, that the record was on hold.
DisplayName On Hold Time (Minutes)
Format None
IsValidForForm True
IsValidForRead True
LogicalName onholdtime
MaxValue 2147483647
MinValue -2147483648
RequiredLevel None
Type Integer

OwnerIdName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName owneridname
MaxLength 100
RequiredLevel SystemRequired
Type String

OwnerIdYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName owneridyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

OwningBusinessUnit

Property Value
Description Unique identifier of the business unit that owns the activity.
DisplayName Owning Business Unit
IsValidForForm False
IsValidForRead True
LogicalName owningbusinessunit
RequiredLevel None
Targets businessunit
Type Lookup

OwningTeam

Property Value
Description Unique identifier of the team that owns the activity.
DisplayName Owning Team
IsValidForForm False
IsValidForRead True
LogicalName owningteam
RequiredLevel None
Targets team
Type Lookup

OwningUser

Property Value
Description Unique identifier of the user that owns the activity.
DisplayName Owning User
IsValidForForm False
IsValidForRead True
LogicalName owninguser
RequiredLevel None
Targets systemuser
Type Lookup

PostponeActivityProcessingUntil

Property Value
DateTimeBehavior UserLocal
Description For internal use only.
DisplayName Delay activity processing until
Format DateAndTime
IsValidForForm False
IsValidForRead True
LogicalName postponeactivityprocessinguntil
RequiredLevel None
Type DateTime

RegardingObjectIdName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName regardingobjectidname
MaxLength 100
RequiredLevel None
Type String

RegardingObjectIdYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName regardingobjectidyominame
MaxLength 100
RequiredLevel None
Type String

SenderMailboxId

Property Value
Description Unique identifier of the mailbox associated with the sender of the email message.
DisplayName Sender's Mailbox
IsValidForForm False
IsValidForRead True
LogicalName sendermailboxid
RequiredLevel None
Targets mailbox
Type Lookup

SenderMailboxIdName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName sendermailboxidname
MaxLength 100
RequiredLevel None
Type String

SentOn

Property Value
DateTimeBehavior UserLocal
Description Date and time when the activity was sent.
DisplayName Date Sent
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName senton
RequiredLevel None
Type DateTime

SeriesId

Property Value
Description Uniqueidentifier specifying the id of recurring series of an instance.
DisplayName Series Id
IsValidForForm False
IsValidForRead True
LogicalName seriesid
RequiredLevel None
Type Uniqueidentifier

ServiceIdName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName serviceidname
MaxLength 100
RequiredLevel SystemRequired
Type String

SiteIdName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName siteidname
MaxLength 100
RequiredLevel SystemRequired
Type String

SLAInvokedId

Property Value
Description Last SLA that was applied to this email. This field is for internal use only.
DisplayName Last SLA applied
IsValidForForm False
IsValidForRead True
LogicalName slainvokedid
RequiredLevel None
Targets sla
Type Lookup

SLAInvokedIdName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName slainvokedidname
MaxLength 100
RequiredLevel None
Type String

SLAName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName slaname
MaxLength 100
RequiredLevel None
Type String

TransactionCurrencyIdName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName transactioncurrencyidname
MaxLength 100
RequiredLevel None
Type String

VersionNumber

Property Value
Description Version number of the activity.
DisplayName Version Number
IsValidForForm False
IsValidForRead True
LogicalName versionnumber
MaxValue 9223372036854775807
MinValue -9223372036854775808
RequiredLevel None
Type BigInt

One-To-Many Relationships

Listed by SchemaName.

serviceappointment_activity_parties

Added by: System Solution Solution

Same as the serviceappointment_activity_parties many-to-one relationship for the activityparty entity.

Property Value
ReferencingEntity activityparty
ReferencingAttribute activityid
IsHierarchical False
IsCustomizable False
ReferencedEntityNavigationPropertyName serviceappointment_activity_parties
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

CampaignResponse_ServiceAppointments

Added by: Marketing Solution

Same as the CampaignResponse_ServiceAppointments many-to-one relationship for the campaignresponse entity.

Property Value
ReferencingEntity campaignresponse
ReferencingAttribute originatingactivityid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName CampaignResponse_ServiceAppointments
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

ServiceAppointment_SyncErrors

Added by: System Solution Solution

Same as the ServiceAppointment_SyncErrors many-to-one relationship for the syncerror entity.

Property Value
ReferencingEntity syncerror
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName ServiceAppointment_SyncErrors
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: Cascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

ServiceAppointment_AsyncOperations

Added by: System Solution Solution

Same as the ServiceAppointment_AsyncOperations many-to-one relationship for the asyncoperation entity.

Property Value
ReferencingEntity asyncoperation
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable False
ReferencedEntityNavigationPropertyName ServiceAppointment_AsyncOperations
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

serviceappointment_MailboxTrackingFolders

Added by: System Solution Solution

Same as the serviceappointment_MailboxTrackingFolders many-to-one relationship for the mailboxtrackingfolder entity.

Property Value
ReferencingEntity mailboxtrackingfolder
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName serviceappointment_MailboxTrackingFolders
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

ServiceAppointment_ProcessSessions

Added by: System Solution Solution

Same as the ServiceAppointment_ProcessSessions many-to-one relationship for the processsession entity.

Property Value
ReferencingEntity processsession
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable False
ReferencedEntityNavigationPropertyName ServiceAppointment_ProcessSessions
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 110
CascadeConfiguration Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

ServiceAppointment_BulkDeleteFailures

Added by: System Solution Solution

Same as the ServiceAppointment_BulkDeleteFailures many-to-one relationship for the bulkdeletefailure entity.

Property Value
ReferencingEntity bulkdeletefailure
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable False
ReferencedEntityNavigationPropertyName ServiceAppointment_BulkDeleteFailures
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

serviceappointment_principalobjectattributeaccess

Added by: System Solution Solution

Same as the serviceappointment_principalobjectattributeaccess many-to-one relationship for the principalobjectattributeaccess entity.

Property Value
ReferencingEntity principalobjectattributeaccess
ReferencingAttribute objectid
IsHierarchical False
IsCustomizable False
ReferencedEntityNavigationPropertyName serviceappointment_principalobjectattributeaccess
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

serviceappointment_connections1

Added by: System Solution Solution

Same as the serviceappointment_connections1 many-to-one relationship for the connection entity.

Property Value
ReferencingEntity connection
ReferencingAttribute record1id
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName serviceappointment_connections1
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 100
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

serviceappointment_connections2

Added by: System Solution Solution

Same as the serviceappointment_connections2 many-to-one relationship for the connection entity.

Property Value
ReferencingEntity connection
ReferencingAttribute record2id
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName serviceappointment_connections2
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order: 100
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

ServiceAppointment_QueueItem

Added by: System Solution Solution

Same as the ServiceAppointment_QueueItem many-to-one relationship for the queueitem entity.

Property Value
ReferencingEntity queueitem
ReferencingAttribute objectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName ServiceAppointment_QueueItem
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

ServiceAppointment_Annotation

Added by: System Solution Solution

Same as the ServiceAppointment_Annotation many-to-one relationship for the annotation entity.

Property Value
ReferencingEntity annotation
ReferencingAttribute objectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName ServiceAppointment_Annotation
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

serviceappointment_actioncard

Added by: System Solution Solution

Same as the serviceappointment_actioncard many-to-one relationship for the actioncard entity.

Property Value
ReferencingEntity actioncard
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName serviceappointment_actioncard
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

slakpiinstance_serviceappointment

Added by: System Solution Solution

Same as the slakpiinstance_serviceappointment many-to-one relationship for the slakpiinstance entity.

Property Value
ReferencingEntity slakpiinstance
ReferencingAttribute regarding
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName slakpiinstance_serviceappointment
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

Many-To-One Relationships

Each Many-To-One relationship is defined by a corresponding One-To-Many relationship with the related entity. Listed by SchemaName.

interactionforemail_ServiceAppointments

Added by: System Solution Solution

See the interactionforemail_ServiceAppointments one-to-many relationship for the interactionforemail entity.

Lead_ServiceAppointments

Added by: Lead Management Solution

See the Lead_ServiceAppointments one-to-many relationship for the lead entity.

bookableresourcebooking_ServiceAppointments

Added by: Scheduling Solution

See the bookableresourcebooking_ServiceAppointments one-to-many relationship for the bookableresourcebooking entity.

bookableresourcebookingheader_ServiceAppointments

Added by: Scheduling Solution

See the bookableresourcebookingheader_ServiceAppointments one-to-many relationship for the bookableresourcebookingheader entity.

bulkoperation_ServiceAppointments

Added by: Marketing Solution

See the bulkoperation_ServiceAppointments one-to-many relationship for the bulkoperation entity.

Campaign_ServiceAppointments

Added by: Marketing Solution

See the Campaign_ServiceAppointments one-to-many relationship for the campaign entity.

campaignactivity_ServiceAppointments

Added by: Marketing Solution

See the campaignactivity_ServiceAppointments one-to-many relationship for the campaignactivity entity.

Contract_ServiceAppointments

See the Contract_ServiceAppointments one-to-many relationship for the contract entity.

entitlement_ServiceAppointments

See the entitlement_ServiceAppointments one-to-many relationship for the entitlement entity.

entitlementtemplate_ServiceAppointments

See the entitlementtemplate_ServiceAppointments one-to-many relationship for the entitlementtemplate entity.

Incident_ServiceAppointments

See the Incident_ServiceAppointments one-to-many relationship for the incident entity.

KnowledgeBaseRecord_ServiceAppointments

Added by: System Solution Solution

See the KnowledgeBaseRecord_ServiceAppointments one-to-many relationship for the knowledgebaserecord entity.

Account_ServiceAppointments

Added by: System Solution Solution

See the Account_ServiceAppointments one-to-many relationship for the account entity.

lk_serviceappointment_createdby

Added by: System Solution Solution

See the lk_serviceappointment_createdby one-to-many relationship for the systemuser entity.

Contact_ServiceAppointments

Added by: System Solution Solution

See the Contact_ServiceAppointments one-to-many relationship for the contact entity.

serviceappointment_mailbox_sendermailboxid

Added by: System Solution Solution

See the serviceappointment_mailbox_sendermailboxid one-to-many relationship for the mailbox entity.

TransactionCurrency_ServiceAppointment

Added by: System Solution Solution

See the TransactionCurrency_ServiceAppointment one-to-many relationship for the transactioncurrency entity.

system_user_service_appointments

Added by: System Solution Solution

See the system_user_service_appointments one-to-many relationship for the systemuser entity.

manualsla_serviceappointment

Added by: System Solution Solution

See the manualsla_serviceappointment one-to-many relationship for the sla entity.

business_unit_service_appointments

Added by: System Solution Solution

See the business_unit_service_appointments one-to-many relationship for the businessunit entity.

KnowledgeArticle_ServiceAppointments

Added by: System Solution Solution

See the KnowledgeArticle_ServiceAppointments one-to-many relationship for the knowledgearticle entity.

lk_serviceappointment_modifiedonbehalfby

Added by: System Solution Solution

See the lk_serviceappointment_modifiedonbehalfby one-to-many relationship for the systemuser entity.

lk_serviceappointment_createdonbehalfby

Added by: System Solution Solution

See the lk_serviceappointment_createdonbehalfby one-to-many relationship for the systemuser entity.

lk_serviceappointment_modifiedby

Added by: System Solution Solution

See the lk_serviceappointment_modifiedby one-to-many relationship for the systemuser entity.

team_service_appointments

Added by: System Solution Solution

See the team_service_appointments one-to-many relationship for the team entity.

sla_serviceappointment

Added by: System Solution Solution

See the sla_serviceappointment one-to-many relationship for the sla entity.

activity_pointer_service_appointment

Added by: System Solution Solution

See the activity_pointer_service_appointment one-to-many relationship for the activitypointer entity.

site_ServiceAppointments

See the site_ServiceAppointments one-to-many relationship for the site entity.

service_service_appointments

See the service_service_appointments one-to-many relationship for the service entity.

site_service_appointments

See the site_service_appointments one-to-many relationship for the site entity.

Invoice_ServiceAppointments

Added by: Sales Solution

See the Invoice_ServiceAppointments one-to-many relationship for the invoice entity.

Opportunity_ServiceAppointments

Added by: Sales Solution

See the Opportunity_ServiceAppointments one-to-many relationship for the opportunity entity.

Quote_ServiceAppointments

Added by: Sales Solution

See the Quote_ServiceAppointments one-to-many relationship for the quote entity.

SalesOrder_ServiceAppointments

Added by: Sales Solution

See the SalesOrder_ServiceAppointments one-to-many relationship for the salesorder entity.

msdyn_postalbum_ServiceAppointments

Added by: Activity Feeds Solution

See the msdyn_postalbum_ServiceAppointments one-to-many relationship for the msdyn_postalbum entity.

See also

About the Entity Reference
Web API EntityType Reference