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System Requirements for Microsoft Dynamics NAV 2017

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Applies to: Microsoft Dynamics NAV 2017. See Microsoft Dynamics NAV 2018 version.

The following sections list the specifications of minimum hardware and software requirements to install and run Microsoft Dynamics NAV 2018. Minimum means that later versions (such as SP1, SP2, or R2 versions) of a required software product are also supported.

Note

Dynamics NAV Setup installs some software if it is not already present in the target computer. For more information, see the "Additional Information" section for each component.

Microsoft Dynamics NAV Windows Client Requirements

The following table shows the minimum system requirements for the Microsoft Dynamics NAV Windows client.

Item Requirements
Supported operating systems
  • Windows 11 Pro, Enterprise, or Education (32-bit and 64-bit editions)
  • Windows 10 Pro, Enterprise, or Education (32-bit and 64-bit editions)
  • Windows 8.1 Professional or Enterprise (32-bit and 64-bit editions)
  • Windows Server 2022
  • Windows Server 2019
  • Windows Server, version 1809 or later
  • Windows Server 2016 Standard, Essentials, or Datacenter
  • Windows Server 2012 R2 Standard or Essentials (64-bit edition)
  • Windows Server 2012 Standard or Essentials (64-bit edition)
Hardware resources
  • Hard disk space: 200 MB.
  • Memory: 1 GB.
Reports
  • For running reports that use RDLC report layouts: Microsoft Report Viewer 2015
  • For editing RDLC report layouts, one of the following:
  • For editing Word layouts:
    • Microsoft Word 2013 or later
Instant messaging and Telephony API
  • Microsoft Lync 2013
Outlook client integration and mail merge
  • Microsoft Microsoft 365, Microsoft Office 2019, Microsoft Office 2016, or Microsoft Office 2013 Service Pack 1 (SP1).
Import and export with Microsoft Excel and Office XML, and SharePoint links
  • Microsoft Office 2019, Microsoft Office 2016, Microsoft Office 2013 SP1, or Microsoft Microsoft 365.
Editing in Excel using the Excel Add-in
OneNote integration
  • Microsoft Office 2019, Microsoft Office 2016, or Microsoft Office 2013 SP1.
Email logging
  • Active Directory and Microsoft Exchange Server 2019, Exchange Server 2016, or Exchange Server 2013.
  • Microsoft Exchange Online, or Exchange Online as part of a Microsoft 365 subscription.
Additional software
  • Microsoft .NET Framework 4.5.2, 4.7, or 4.8
Additional information
  • Dynamics NAV Setup installs the following software if it is not already present in the target computer:

    • Microsoft .NET Framework 4.5.2.
    • Microsoft Report Viewer 2015.
  • The Microsoft Dynamics NAV Windows client is available in a 32-bit version and 64-bit version. On a 32-bit Windows operating system, the 32-bit version is run. On a 64-bit Windows operating system, the 64-bit version is run by default; however, you can also run the 32-bit version if it is required.
  • Dynamics NAV Setup can only install the Excel Add-in if Excel is present on the target computer.
  • Outlook synchronization is not supported on 64-bit versions of Office.
  • Note: We’ve had reports that .NET framework 4.7 can cause the Windows client environment to crash. In this case the solution is to uninstall .NET Framework 4.7.

Microsoft Dynamics NAV Development Environment Requirements

The following table shows the minimum system requirements for the Microsoft Dynamics NAV Development Environment.

Item Requirements
Supported operating systems
  • Windows 11 Pro, Enterprise, or Education (32-bit and 64-bit editions)
  • Windows 10 Pro, Enterprise, or Education (32-bit and 64-bit editions)
  • Windows 8.1 Professional or Enterprise (32-bit and 64-bit editions)
  • Windows Server 2022
  • Windows Server 2019
  • Windows Server, version 1809 or later
  • Windows Server 2016 Standard, Essentials, or Datacenter
  • Windows Server 2012 R2 Standard or Essentials (64-bit edition)
  • Windows Server 2012 Standard or Essentials (64-bit edition)
Hardware resources
  • Hard disk space: 200 MB.
  • Memory: 1 GB.
Reports
  • Microsoft Report Viewer 2015 to run reports that use RDLC report layouts.
  • Microsoft Visual Studio or SQL Server Report Builder for creating and editing RDLC report layouts. The following versions and editions are supported:

    • Visual Studio 2017 with Microsoft Rdlc Report Designer for Visual Studio installed.
    • Microsoft Visual Studio 2015 Professional or Enterprise edition with SQL Server Data Tools installed. Important: Before you install Visual Studio, install Microsoft .NET Framework 4.6; otherwise, an error will occur when you compile or run RDLC reports. For more information, see Report error "Visual Basic Command Line Compiler has stopped working".
    • Microsoft Visual Studio 2013 Professional, Premium, or Ultimate edition.
    • Microsoft Visual Studio 2012 Professional, Premium, or Ultimate edition.
    • Report Builder for SQL Server 2016
    • SQL Server Report Builder 3.0 for Microsoft SQL Server 2014 or Microsoft SQL Server 2012 SP1.
  • SQL Server Report Builder 3.0 for Microsoft SQL Server 2014 or Microsoft SQL Server 2012 SP1 to upgrade reports.
  • Word 2013 or later to create Word report layouts.
Additional software
  • Microsoft .NET Framework 4.5.2, 4.7, or 4.8
Additional information
  • Dynamics NAV Setup installs the following software if it is not already present in the target computer:

    • Microsoft .NET Framework 4.5.2.
    • SQL Server Native Client 11.0.*
    • Microsoft Report Viewer 2015.
    • SQL Server Report Builder 3.0 for Microsoft SQL Server 2014. This is not installed if a version of SQL Server Report Builder or Microsoft Visual Studio is already present on the target computer
  • If the development environment and Microsoft Dynamics NAV Server are on the same computer, then only a 64-bit operating system is supported.
  • Note: We’ve had reports that .NET framework 4.7 can cause the Windows client environment to crash. In this case the solution is to uninstall .NET framework 4.7.

* Starting with cumulative update 53, SQL Server Native Client is no longer installed by Setup or included on the installation media (DVD). This change doesn't affect the Microsoft Dynamics NAV Development Environment installation if you upgrading from an earlier version, because the prerequisite should already have been installed. However, for a clean installation of the Microsoft Dynamics NAV Development Environment, you'll have to manually install the SQL Server Native Client; otherwise, you may experience problems connecting the Microsoft Dynamics NAV Development Environment to the database. For more information about how to install this prerequisite, see Installation Notes.

Microsoft Dynamics NAV Web Client Requirements

The following table shows the minimum system requirements for the Dynamics NAV Web client.

Item Requirements
Supported browsers
Business inbox in Outlook
  • Microsoft Microsoft 365.
Sending data to Excel
  • Microsoft Office 2019, Microsoft Office 2016, Microsoft Office 2013 SP1, or Microsoft Microsoft 365.
Editing in Excel using the Excel Add-in
SharePoint Online links
  • Microsoft Office 2019, Microsoft Office 2016, Microsoft Office 2013 SP1, or Microsoft Microsoft 365.
Printing reports to Excel or Word
  • Microsoft Office 2019, Microsoft Office 2016, Microsoft Office 2013 SP1, or Microsoft Microsoft 365.
Additional information
  • The browser must be able to install the Report Viewer ActiveX control to be able to print.
  • If you experience problems using the Microsoft Dynamics NAV Web client, you can try to turn off browser tools, such as translator tools that may run in the background.

The following table shows the minimum system requirements for the Microsoft Dynamics NAV Tablet client and Microsoft Dynamics NAV Phone client running in a browser when used for development and testing purposes.

Item Requirements
Server component Identical to the Dynamics NAV Web client.
Supported browsers The following desktop browsers are supported:
  • Microsoft Edge
  • Internet Explorer 11 (build 11.0.9600.17239 and later) for Windows 10 and for Windows 8.1 (32-bit and 64-bit versions).
  • Google Chrome for Windows (53.0 or later)
  • Mozilla Firefox for Windows (49.0 or later)
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    Microsoft Dynamics NAV Universal App Requirements

    The following table shows the minimum system requirements for the Microsoft Dynamics NAV Universal App. For the latest information, see Dynamics NAV for Windows, Dynamics NAV for iPad and iPhone, and Dynamics NAV for Android tablet and Android phone.

    Item Requirements
    Supported operating systems
    • Windows 10 Home, Pro, Enterprise, or Education (32-bit and 64-bit editions).
    • Android 5.0 or higher (tablet and phone).
    • iOS 9.0 or higher (iPad and iPhone).
    • Windows Phone 8.1 or higher.
    Additional hardware
    • 1 GB RAM for Android and Windows.
    Additional software
    • A third-party telephony or VoIP app such as Skype or Lync is required for placing calls from Dynamics NAV.
    • A third-party email program such as Outlook is required for sending emails from Dynamics NAV.
    • Microsoft Office 2016 or later, or Microsoft Microsoft 365 is required for sending data to Microsoft Excel or to Microsoft Word.
    Additional information
    • Device diagonal screen size 7” for tablets.
    • Screen resolution 960 × 510 for tablets.
    • Device diagonal screen size 4” for phones.
    • Screen resolution 854 x 480 for phones.

    The following table shows the minimum system requirements for Microsoft Dynamics NAV Server.

    Item Requirements
    Supported operating systems
    • Windows 11 Pro, Enterprise, or Education (64-bit edition)
    • Windows 10 Pro, Enterprise, or Education (64-bit edition)
    • Windows 8.1 Professional or Enterprise (32-bit and 64-bit editions)
    • Windows Server 2022 Standard or Datacenter.
    • Windows Server 2019.
    • Windows Server, version 1809 or later
    • Windows Server 2016 Standard, Essentials, or Datacenter
    • Windows Server 2012 R2 Standard or Essentials (64-bit edition)
    • Windows Server 2012 Standard or Essentials (64-bit edition)
    Hardware resources
    • Hard disk space: 500 MB.
    • Memory: 2 GB.
    Reports
    • Microsoft Report Viewer 2015 for Save as Excel, Save as PDF, and Save as Word functionality.
    Microsoft Dynamics 365 for Sales integration
    Additional software
    • Microsoft .NET Framework 3.5.1, 4.5.2, 4.7, or 4.8.
    • Windows PowerShell 3.0 or 4.0.
    Additional information
    • Dynamics NAV Setup installs the following software if it is not already present on the target computer:

      • Microsoft .NET Framework 4.5.2.
      • Microsoft Report Viewer 2015.
      • Windows Identity Framework.

    * Starting with cumulative update 54, Windows Identity Foundation is added to the product by Nuget. It's not installed by Setup.

    Microsoft Dynamics NAV Web Server Components Requirements

    Item Requirements
    Supported operating systems
    • Windows 11 Pro, Enterprise, or Education (64-bit edition)
    • Windows 10 Pro, Enterprise, or Education (64-bit edition)
    • Windows 8.1 Professional or Enterprise (32-bit and 64-bit editions)
    • Windows Server 2022 Standard or Datacenter.
    • Windows Server 2019
    • Windows Server, version 1809 or later
    • Windows Server 2016 Standard, Essentials, or Datacenter.
    • Windows Server 2012 R2 Standard or Essentials (64-bit edition)
    • Windows Server 2012 Standard or Essentials (64-bit edition)
    Web server
    • Internet Information Server 10, Internet Information Server 8.5, Internet Information Server 8.0, or Internet Information Server 7.5.
    Reports
    • Microsoft Report Viewer 2015 to run reports that use RDLC report layouts.
    Additional software
    • Microsoft .NET Framework 4.5.2, 4.7, 4.8
    • Windows PowerShell 3.0 or 4.0.
    Additional information

    Microsoft Dynamics NAV Database Components for SQL Server Requirements

    The following table shows the minimum system requirements for Dynamics NAV database components for SQL Server.

    Item Requirements
    Supported operating systems
    • Windows 11 Pro, Enterprise, or Education (64-bit edition)
    • Windows 10 Pro, Enterprise, or Education (64-bit edition)
    • Windows 8.1 Professional or Enterprise (32-bit and 64-bit editions)
    • Windows Server 2022 Standard or Datacenter.
    • Windows Server 2019
    • Windows Server, version 1809 or later
    • Windows Server 2016 Standard, Essentials, or Datacenter
    • Windows Server 2012 R2 Standard or Essentials (64-bit edition).
    • Windows Server 2012 Standard or Essentials (64-bit edition)
    Hardware resources For more information, see Hardware and Software Requirements for Installing SQL Server 2016. From this page, you can also access requirements for other versions of SQL Server.
    SQL Server
    • Microsoft SQL Server 2019 Express, Standard or Enterprise.
    • Microsoft SQL Server 2017 Express, Standard or Enterprise.
    • Microsoft SQL Server 2016 Express, Standard or Enterprise.
    • Microsoft SQL Server 2014 Express, Standard or Enterprise.
    • Microsoft SQL Server 2012 Service Pack 2 Express, Standard, or Enterprise (64-bit editions only).
    • Azure SQL Database V12 Standard and Premium service tiers.

      For more information, see Installation Considerations for Microsoft SQL Server.
    Service Packs and Cumulative Updates Unless explicitly stated, all released Service Packs and Cumulative Updates of the above Microsoft SQL Server versions are supported. It is recommended to always be on the latest released Service Pack and Cumulative Update.
    Additional information Dynamics NAV Setup installs the following software if it is not already present on the target computer:

    • SQL Server 2016 Express (64-bit edition).
      If the operating system on the target computer does not support SQL Server 2016 Express, Setup displays a pre-requisite warning. In this case you should exit Setup and then update the operating system on the computer to one that does support SQL Server 2016 Express. Then run Setup again.

    Microsoft Dynamics NAV Help Server Requirements

    The following table shows the minimum system requirements for the Dynamics NAV Help Server.

    Item Requirements
    Supported operating systems
    • Windows 11 Pro, Enterprise, or Education (64-bit edition)
    • Windows 10 Pro, Enterprise, or Education (64-bit editions)
    • Windows 8.1 Professional or Enterprise (32-bit and 64-bit editions)
    • Windows Server 2022 Standard or Datacenter.
    • Windows Server 2019
    • Windows Server, version 1809 or later
    • Windows Server 2016 Standard, Essentials, or Datacenter
    • Windows Server 2012.
    • Windows Server 2012 Essentials.
    Hardware resource
    • Hard disk space: 500 MB.
    • Memory: 2 GB.
    Web server
    • Internet Information Server 10, Internet Information Server 8.5, Internet Information Server 8.0, or Internet Information Server 7.5. The following features must be enabled:

      • .NET Extensibility 4.5.2.
      • ASP .NET 4.5.
      • ISAPI Extensions.
      • ISAPI Filters.
      • Request Filtering.
      • Windows Authentication.
      • Static Content.
      • HTTP Activation.
    Additional software
    • Microsoft .NET Framework 4.5.2, 4.7, or 4.8
    Additional information
    • Dynamics NAV Setup installs the following software if it is not already present on the target computer.

      • Microsoft .NET Framework 4.5.2.
      • Internet Information Server 10, Internet Information Server 8.5, Internet Information Server 8.0, or Internet Information Server 7.5, depending on the operating system, with the required features enabled.
    • For more information about installing IIS, see How to: Install Internet Information Services for Microsoft Dynamics NAV Web Client
    • Windows Search must be enabled on the computer that you install the Dynamics NAV Help Server on. If you install on Windows Server 2012, and Windows Search is not enabled as a file service, Dynamics NAV Setup adds the service. However, the changes do not take effect until the computer has restarted.

    Automated Data Capture System Requirements

    The following table shows the minimum system requirements for Automated Data Capture System (ADCS) for Dynamics NAV.

    Item Requirements
    Additional software
    • MSXML version 6.0.
    • Telnet or Microsoft Windows HyperTerminal.
    • VT100 Plug-in for each computer on which you install ADCS.
    • Microsoft Loopback Adapter.
    Additional information
    • HyperTerminal is no longer included with Windows. For more information, see What happened to HyperTerminal? in the Windows Help.
    • VT100 Plug-in acts as a virtual Telnet server.

    Business Inbox in Microsoft Outlook Requirements

    The following table shows the minimum system requirements for using Dynamics NAV as your business inbox in Outlook.

    Item Requirements
    Supported Outlook Applications Outlook 2013 or later, Outlook Web App, OWA for iPad, OWA for iPhone, and OWA for Android.
    Supported Exchange Servers Exchange Online, Exchange Server 2019, Exchange Server 2016, or Exchange Server 2013.
    In deployments that use Exchange Server, the Exchange PowerShell endpoint must be accessible by Microsoft Dynamics NAV Server.
    Supported Authentication The Microsoft Dynamics NAV Server must be configured to run with NavUserPassword, ACS, or AAD Credentials Type.
    Also, the Microsoft Dynamics NAV Web client must be configured for Secure Sockets Layer (SSL).
    Supported Browsers When using the Outlook Web App (OWA), your computer must be running a supported browser listed in the Microsoft Dynamics NAV Web client Requirements.
    Supported Operating Systems When using OWA for iPad, OWA for iPad, or OWA for Android, your mobile device must use a supported Operating System listed in Microsoft Dynamics NAV Universal App Requirements.

    Microsoft Outlook Add-In Requirements

    The following table shows the minimum system requirements for the Dynamics NAV Add-In for Outlook for synchronization with Outlook.

    Item Requirements
    Supported Outlook Applications Outlook 2016, Outlook 2013 SP1, or Outlook 2010 SP2 (32-bit edition).
    Supported Exchange Servers Exchange Server 2019, Exchange Server 2016, Exchange Server 2013, or Exchange Online.

    Microsoft Dynamics 365 for Sales Integration Requirements

    The following table shows the system requirements for integrating Dynamics NAV with Microsoft Dynamics 365 for Sales.

    Item Requirements
    Additional software
    • Microsoft Dynamics CRM Online 2016, Microsoft Dynamics CRM Online 2016 Update 1, or Microsoft Dynamics CRM 2016.
    • Microsoft Dynamics CRM Online 2015, Microsoft Dynamics CRM Online 2015 Update 1, or Microsoft Dynamics CRM 2015.
    Additional information Item Availability is not supported on Dynamics CRM 2015, versions Update 1 and Online. You can obtain the item availability support by running the DynamicsNAVIntegrationSolution.zip file on the Dynanmics NAV 2016 product DVD.

    For more information, see How to: Prepare Microsoft Dynamics 365 for Sales for Integration.

    Microsoft Dynamics NAV as an App for SharePoint Requirements

    The following table shows the minimum system requirements for Dynamics NAV as an App for SharePoint.

    Item Requirements
    Supported operating systems
    • Windows Server 2019
    • Windows Server, version 1809 or later
    • Windows Server 2016 Standard, Essentials, or Datacenter
    • Windows Server 2012 R2 Standard or Datacenter (64-bit edition)
    • Windows Server 2012 Standard or Datacenter (64-bit edition)
    Additional software
    • SharePoint 2013 Service Pack 1.
    • SharePoint Online.

    Automated Deployment on Microsoft Azure Requirements

    Automated deployment of Dynamics NAV on Microsoft Azure by using the provisioning tools is only supported on Azure virtual machines that are running Windows Server 2012. For additional requirements for specific Dynamics NAV components, refer to the other sections in this topic.

    See Also

    Welcome to the Developer and IT-Pro Help for Microsoft Dynamics NAV
    Product and Architecture Overview
    Installation Options
    Client Types
    How to: Configure SSL to Secure the Connection to Microsoft Dynamics NAV Web Client