Introduction
Microsoft Copilot Studio is a graphical low-code tool for creating and maintaining agents.
An agent is an AI-powered conversational interface based on large language models (LLMs) and additional sources of knowledge. It's a powerful AI companion that can handle a range of requests, from providing simple responses to common questions to resolving issues requiring complex conversations.
Agents can engage with customers and employees in multiple languages across websites, mobile apps, Facebook, Microsoft Teams, or any channel supported by the Azure Bot Service.
Use cases for Microsoft Copilot Studio
Some of the ways you might use agents include:
Sales help and support issues.
Opening hours and store information.
Employee health and vacation benefits.
Public health tracking information.
Common employee questions for businesses.
You can easily create agents in Copilot Studio without the need for data scientists or developers.
Responsible AI
The Responsible AI FAQs are part of a broader effort to put Microsoft AI principles into practice. They aim to provide insights into the workings of AI technology, the decisions that can affect its performance and behavior, and the significance of considering the entire system, including the technology, people, and environment. We recommend that you use these FAQs to gain a deeper understanding of specific AI systems and features developed by Microsoft.
To learn about the AI capabilities and impact of specific features of this solution, see FAQ for Microsoft Copilot Studio.
Power Virtual Agents
Power Virtual Agents capabilities and features are now part of Microsoft Copilot Studio following significant investments in generative AI and enhanced integrations across Microsoft 365 Copilot.