제 pc에 UNEXPECTED_KERNEL_MODE_TRAP (7f)라고 블루스크린이 뜨면서 아래 npfs.sys 라고 뜨네요

Question

032924-5406-01.txt 컴퓨터를 사용시 자꾸 죽음의 블루스크린이 뜨는데요.

램과 그래픽카드는 다른것을 써도 블루스크린이 떴습니다.

그래서 메인보드 교체, ssd교체 하였습니다.

또한 intel 회사에 보내서 cpu테스트를 했는데 이상없어서 교체를 안했습니다.

그러나 자꾸 UNEXPECTED_KERNEL_MODE_TRAP (7f) 블루스크린이 뜨는데 해결해주세요,,

블루스크린 뜰때 아래 npfs.sys 라고 적혀있었습니다.

메모장 파일에 있는 것은 windbg로 덤프파일을 분석한 것입니다.

************* Preparing the environment for Debugger Extensions Gallery repositories **************

ExtensionRepository : Implicit

UseExperimentalFeatureForNugetShare : true

AllowNugetExeUpdate : true

NonInteractiveNuget : true

AllowNugetMSCredentialProviderInstall : true

AllowParallelInitializationOfLocalRepositories : true

EnableRedirectToV8JsProvider : false

-- Configuring repositories

  ----> Repository : LocalInstalled, Enabled: true

  ----> Repository : UserExtensions, Enabled: true

Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds

************* Waiting for Debugger Extensions Gallery to Initialize **************

Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.016 seconds

----> Repository : UserExtensions, Enabled: true, Packages count: 0

----> Repository : LocalInstalled, Enabled: true, Packages count: 41

Microsoft (R) Windows Debugger Version 10.0.27553.1004 AMD64

Loading Dump File [C:\Windows\Minidump\032924-5406-01.dmp]

Mini Kernel Dump File: Only registers and stack trace are available

************* Path validation summary **************

Response Time (ms) Location

Deferred srv*

Symbol search path is: srv*

Executable search path is:

Windows 10 Kernel Version 22621 MP (28 procs) Free x64

Product: WinNt, suite: TerminalServer SingleUserTS Personal

Kernel base = 0xfffff80009200000 PsLoadedModuleList = 0xfffff80009e13130

Debug session time: Fri Mar 29 03:51:08.287 2024 (UTC + 9:00)

System Uptime: 0 days 1:57:28.973

Loading Kernel Symbols

...............................................................

................................................................

.....................................................

Loading User Symbols

PEB is paged out (Peb.Ldr = 00000067`a0a3b018). Type ".hh dbgerr001" for details

Loading unloaded module list

.........

For analysis of this file, run !analyze -v

Npfs!NpCommonWrite+0xd2:

fffff8001f52bb02 014589 add dword ptr [rbp-77h],eax ss:0018:0000000000000039=????????

6: kd> !analyze -v

                   Bugcheck Analysis                                    *

UNEXPECTED_KERNEL_MODE_TRAP (7f)

This means a trap occurred in kernel mode, and it's a trap of a kind

that the kernel isn't allowed to have/catch (bound trap) or that

is always instant death (double fault). The first number in the

BugCheck params is the number of the trap (8 = double fault, etc)

Consult an Intel x86 family manual to learn more about what these

traps are. Here is a portion of those codes:

If kv shows a taskGate

    use .tss on the part before the colon, then kv.

Else if kv shows a trapframe

    use .trap on that value

Else

    .trap on the appropriate frame will show where the trap was taken

    (on x86, this will be the ebp that goes with the procedure KiTrap)

Endif

kb will then show the corrected stack.

Arguments:

Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT

Arg2: ffff8f0148997e70

Arg3: 0000000000000000

Arg4: fffff8001f52bb02

Debugging Details:

KEY_VALUES_STRING: 1

Key  : Analysis.CPU.mSec

Value: 390

Key  : Analysis.Elapsed.mSec

Value: 1271

Key  : Analysis.IO.Other.Mb

Value: 0

Key  : Analysis.IO.Read.Mb

Value: 0

Key  : Analysis.IO.Write.Mb

Value: 0

Key  : Analysis.Init.CPU.mSec

Value: 140

Key  : Analysis.Init.Elapsed.mSec

Value: 3519

Key  : Analysis.Memory.CommitPeak.Mb

Value: 89

Key  : Bugcheck.Code.LegacyAPI

Value: 0x1000007f

Key  : Bugcheck.Code.TargetModel

Value: 0x1000007f

Key  : Dump.Attributes.AsUlong

Value: 1008

Key  : Dump.Attributes.DiagDataWrittenToHeader

Value: 1

Key  : Dump.Attributes.ErrorCode

Value: 0

Key  : Dump.Attributes.KernelGeneratedTriageDump

Value: 1

Key  : Dump.Attributes.LastLine

Value: Dump completed successfully.

Key  : Dump.Attributes.ProgressPercentage

Value: 0

Key  : Failure.Bucket

Value: IP_MISALIGNED_GenuineIntel.sys

Key  : Failure.Hash

Value: {e930d917-b247-3f7f-23cb-88a0c9f1b274}

BUGCHECK_CODE: 7f

BUGCHECK_P1: 8

BUGCHECK_P2: ffff8f0148997e70

BUGCHECK_P3: 0

BUGCHECK_P4: fffff8001f52bb02

FILE_IN_CAB: 032924-5406-01.dmp

DUMP_FILE_ATTRIBUTES: 0x1008

Kernel Generated Triage Dump

BAD_STACK_POINTER: 0000000000000000

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: steamwebhelper

MISALIGNED_IP:

Npfs!NpCommonWrite+d2

fffff800`1f52bb02 014589 add dword ptr [rbp-77h],eax

STACK_TEXT:

0000000000000000 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : Npfs!NpCommonWrite+0xd2

SYMBOL_NAME: ANALYSIS_INCONCLUSIVE

MODULE_NAME: GenuineIntel

STACK_COMMAND: .cxr; .ecxr ; kb

IMAGE_NAME: GenuineIntel.sys

FAILURE_BUCKET_ID: IP_MISALIGNED_GenuineIntel.sys

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

다음을 통해 공유

제 pc에 UNEXPECTED_KERNEL_MODE_TRAP (7f)라고 블루스크린이 뜨면서 아래 npfs.sys 라고 뜨네요

답변