사용중에 블루스크린이 났는데요 덤프에 어떤 모듈도 기록되지 않고 unknown module 이라고만 찍히는데 이런경우는 어떤 경우인가요?

Question

사용중에 블루스크린이 났는데요 덤프에 어떤 모듈도 기록되지 않고 unknown module 이라고만 찍히는데 이런경우는 어떤 경우인가요?

익명

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86

Loading Dump File [C:\Users\changjoo\Documents\RSUPPORT\RemoteCall Viewer\SharedFolder\20101206.DMP]

Kernel Complete Dump File: Full address space is available

WARNING: Whitespace at end of path element

Symbol search path is: srv*C:\WebSymbols*http://msdl.microsoft.com/download/symbols

Executable search path is:

**************************************************************************

THIS DUMP FILE IS PARTIALLY CORRUPT.

KdDebuggerDataBlock is not present or unreadable.

**************************************************************************

Unable to read PsLoadedModuleList

**************************************************************************

THIS DUMP FILE IS PARTIALLY CORRUPT.

KdDebuggerDataBlock is not present or unreadable.

**************************************************************************

KdDebuggerData.KernBase < SystemRangeStart

Windows XP Kernel Version 2600 MP (4 procs) Free x86 compatible

Product: WinNt, suite: TerminalServer SingleUserTS

Machine Name:

Kernel base = 0x00000000 PsLoadedModuleList = 0x805654c0

Debug session time: Fri Dec 3 17:30:02.140 2010 (GMT+9)

System Uptime: 0 days 9:29:22.556

**************************************************************************

THIS DUMP FILE IS PARTIALLY CORRUPT.

KdDebuggerDataBlock is not present or unreadable.

**************************************************************************

Unable to read PsLoadedModuleList

**************************************************************************

THIS DUMP FILE IS PARTIALLY CORRUPT.

KdDebuggerDataBlock is not present or unreadable.

**************************************************************************

KdDebuggerData.KernBase < SystemRangeStart

Loading Kernel Symbols

Unable to read PsLoadedModuleList

GetContextState failed, 0x80004002

CS descriptor lookup failed

GetContextState failed, 0x80004002

Unable to get program counter

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 8E, {c0000005, 80572406, ab0f69e4, 0}

***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to read selector for PCR for processor 0

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to read selector for PCR for processor 0

GetContextState failed, 0x80004002

Unable to read selector for PCR for processor 1

GetContextState failed, 0x80004002

Unable to read selector for PCR for processor 2

GetContextState failed, 0x80004002

Unable to read selector for PCR for processor 3

GetContextState failed, 0x80004002

Unable to read selector for PCR for processor 0

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner

GetContextState failed, 0x80004002

?: kd> !analyze -v

GetContextState failed, 0x80004002

Unable to get program counter

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************

KERNEL_MODE_EXCEPTION_NOT_HANDLED (8e)

This is a very common bugcheck. Usually the exception address pinpoints

the driver/function that caused the problem. Always note this address

as well as the link date of the driver/image that contains this address.

Some common problems are exception code 0x80000003. This means a hard

coded breakpoint or assertion was hit, but this system was booted

/NODEBUG. This is not supposed to happen as developers should never have

hardcoded breakpoints in retail code, but ...

If this happens, make sure a debugger gets connected, and the

system is booted /DEBUG. This will let us see why this breakpoint is

happening.

Arguments:

Arg1: c0000005, The exception code that was not handled

Arg2: 80572406, The address that the exception occurred at

Arg3: ab0f69e4, Trap Frame

Arg4: 00000000

Debugging Details:

***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to read selector for PCR for processor 0

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

GetContextState failed, 0x80004002

Unable to read selector for PCR for processor 0

GetContextState failed, 0x80004002

Unable to read selector for PCR for processor 1

GetContextState failed, 0x80004002

Unable to read selector for PCR for processor 2

GetContextState failed, 0x80004002

Unable to read selector for PCR for processor 3

GetContextState failed, 0x80004002

Unable to read selector for PCR for processor 0

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - 0x%08lx

FAULTING_IP:

+0

GetContextState failed, 0x80004002

80572406 ?? ???

TRAP_FRAME: ab0f69e4 -- (.trap 0xffffffffab0f69e4)

Unable to read trap frame at ab0f69e4

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0x8E

STACK_TEXT:

GetContextState failed, 0x80004002

Unable to get current machine context, HRESULT 0x80004002

STACK_COMMAND: kb

SYMBOL_NAME: ANALYSIS_INCONCLUSIVE

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME: Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP: 0

BUCKET_ID: CORRUPT_MODULELIST

Followup: MachineOwner

GetContextState failed, 0x80004002

?: kd> lmvm Unknown_Module

start end module name

GetContextState failed, 0x80004002

잠긴 질문. 이 질문은 Microsoft 지원 커뮤니티에서 마이그레이션되었습니다. 질문이 도움이 되었는지 여부에 대해 응답할 수는 있지만, 메모나 회신을 추가하거나 질문을 따를 수는 없습니다.

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질문 작성자가 수락한 답변

익명

MS Answers에서는 Dump 파일 분석을 직접적으로 지원해드리지 않습니다.

또한, 시스템의 상태나 상세한 상황없이 Dump 파일 내용만으로는 문제해결이 어렵습니다.

마이크로소프트 기술지원 1577-9700(내선3)으로 블루스크린 문제해결을 요청하시기 바랍니다.

(지원기간 등에의해 유료 지원이 될 수 있습니다.)

추가로 아래의 MSDN Blog에서 Dump 파일 분석 및 WinDBG 툴에대한 정보 참조하시기 바랍니다.

http://blogs.msdn.com/b/kocoreinternals/

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1 추가 답변

Answer 1

삭제됨

이 답변은 당사의 사용 규정 위반으로 인해 삭제되었습니다. 작업을 수행하기 전에 자동화된 감지를 통해 답변이 수동으로 보고되거나 식별되었습니다. 자세한 내용은 사용 규정 을 참조하세요.

댓글을 사용하지 않습니다. 자세한 정보

다음을 통해 공유

사용중에 블루스크린이 났는데요 덤프에 어떤 모듈도 기록되지 않고 unknown module 이라고만 찍히는데 이런경우는 어떤 경우인가요?

1 추가 답변