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Hi, 헬예. Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you, and I am here to work with you on this issue.
I understand how difficult it is, when the device or app won't work in the way it should.
See if this article helps you. It teaches how to easily take ownership of a file or folder:
https://www.tenforums.com/tutorials/3841-add-ta...
I hope this helps!
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Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.