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덤프파일 분석 부탁드립니다

익명
2020-07-02T09:04:01+00:00

안녕하세요? 아래와 같은 덤프파일을 남기고 블루스크린이 뜨면서 windows 2012가 비정상적으로 종료됩니다.

해결책을 알려 주시면 감사하겠습니다.

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INVALID_PROCESS_DETACH_ATTEMPT (6)

Arguments:

Arg1: 0000000000000000

Arg2: 0000000000000000

Arg3: 0000000000000000

Arg4: 0000000000000000

Debugging Details:


KEY_VALUES_STRING: 1

PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1

DUMP_CLASS: 1

DUMP_QUALIFIER: 401

BUILD_VERSION_STRING:  9600.19538.amd64fre.winblue_ltsb_escrow.191014-1700

SYSTEM_MANUFACTURER:  VMware, Inc.

VIRTUAL_MACHINE:  VMware

SYSTEM_PRODUCT_NAME:  VMware Virtual Platform

SYSTEM_VERSION:  None

BIOS_VENDOR:  Phoenix Technologies LTD

BIOS_VERSION:  6.00

BIOS_DATE:  07/28/2017

BASEBOARD_MANUFACTURER:  Intel Corporation

BASEBOARD_PRODUCT:  440BX Desktop Reference Platform

BASEBOARD_VERSION:  None

DUMP_TYPE:  1

BUGCHECK_P1: 0

BUGCHECK_P2: 0

BUGCHECK_P3: 0

BUGCHECK_P4: 0

CPU_COUNT: 4

CPU_MHZ: 8f7

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 55

CPU_STEPPING: 4

CPU_MICROCODE: 6,55,4,0 (F,M,S,R)  SIG: 200004D'00000000 (cache) 200004D'00000000 (init)

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x6

PROCESS_NAME:  rhs.exe

CURRENT_IRQL:  2

ANALYSIS_SESSION_HOST:  HEEWON1-PC

ANALYSIS_SESSION_TIME:  07-01-2020 10:42:28.0346

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

LAST_CONTROL_TRANSFER:  from fffff801cdcf4c7c to fffff801cddc7470

STACK_TEXT:

ffffd000219c5e28 fffff801cdcf4c7c : 000000000000008b ffffefa10cd3116c 0000000000000000 0000000000000000 : nt!KeBugCheck

ffffd000219c5e30 fffff80039f2f2d2 : 00000000c0000001 00000000ffffff00 ffffe001df7c04f0 00000000ffffff00 : nt!KeUnstackDetachProcess+0x2fc

ffffd000219c5e80 fffff80039f38e33 : ffffe001e1ed5080 fffff80100000000 00000000c0000001 ffffc00085f92880 : netbt!NbtSetNewAddress+0xa182

ffffd000219c5f50 fffff80039f531e2 : 00000000c0000001 ffffe001ddfb0cf0 000000000021c08c 0000000000000000 : netbt!NbtDispatchClusterIoctl+0x123

ffffd000219c5f80 fffff80039f4b91e : ffffe001df7c04f0 ffffe001ddfb0cf0 ffffe00100000000 0000000000000000 : netbt!DispatchIoctls+0x81d2

ffffd000219c6060 fffff801ce10c00f : 0000000000000000 0000000000000002 ffffd000219c6111 ffffe001da84b490 : netbt!NbtDispatchDevCtrl+0x7e

ffffd000219c6090 fffff801ce10cf78 : ffffe001da84b405 ffffd000219c6400 ffffe001da5d99b0 ffffe001da84b490 : nt!IopSynchronousServiceTail+0x32b

ffffd000219c6160 fffff801ce0de276 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!IopXxxControlFile+0xdb8

ffffd000219c62a0 fffff801cddd73e3 : ffffe001e1ed5080 00000069001f0003 00000069e6cdf748 0000000000000001 : nt!NtDeviceIoControlFile+0x56

ffffd000219c6310 00007ffe7d4b07ca : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceCopyEnd+0x13

00000069e6cdf838 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x00007ffe`7d4b07ca

THREAD_SHA1_HASH_MOD_FUNC:  6dad78392d433f6dae47fc63a5f13673e0e24364

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  2cc584908f5d280d985d72dfbbf2c7092503832e

THREAD_SHA1_HASH_MOD:  12ce14506507eddeec3aedf95b5adcfd391c627c

FOLLOWUP_IP:

netbt!NbtSetNewAddress+a182

fffff800`39f2f2d2 90              nop

FAULT_INSTR_CODE:  5fdce990

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  netbt!NbtSetNewAddress+a182

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: netbt

IMAGE_NAME:  netbt.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5c6ee128

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  a182

FAILURE_BUCKET_ID:  0x6_netbt!NbtSetNewAddress

BUCKET_ID:  0x6_netbt!NbtSetNewAddress

PRIMARY_PROBLEM_CLASS:  0x6_netbt!NbtSetNewAddress

TARGET_TIME:  2020-06-30T13:22:05.000Z

OSBUILD:  9600

OSSERVICEPACK:  0

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  3

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 8.1

OSEDITION:  Windows 8.1 Server TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID:  0

OSBUILD_TIMESTAMP:  2019-10-15 11:04:17

BUILDDATESTAMP_STR:  191014-1700

BUILDLAB_STR:  winblue_ltsb_escrow

BUILDOSVER_STR:  6.3.9600.19538.amd64fre.winblue_ltsb_escrow.191014-1700

ANALYSIS_SESSION_ELAPSED_TIME:  5e14

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x6_netbt!nbtsetnewaddress

FAILURE_ID_HASH:  {89713660-42ec-c785-d196-372c47df5931}

Followup:     MachineOwner


2: kd>

Implicit thread is now ffffe001`e1ed5080

2: kd> !analyze -v

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*                        Bugcheck Analysis                                    *

*                                                                             *

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INVALID_PROCESS_DETACH_ATTEMPT (6)

Arguments:

Arg1: 0000000000000000

Arg2: 0000000000000000

Arg3: 0000000000000000

Arg4: 0000000000000000

Debugging Details:


KEY_VALUES_STRING: 1

PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1

DUMP_CLASS: 1

DUMP_QUALIFIER: 401

BUILD_VERSION_STRING:  9600.19538.amd64fre.winblue_ltsb_escrow.191014-1700

SYSTEM_MANUFACTURER:  VMware, Inc.

VIRTUAL_MACHINE:  VMware

SYSTEM_PRODUCT_NAME:  VMware Virtual Platform

SYSTEM_VERSION:  None

BIOS_VENDOR:  Phoenix Technologies LTD

BIOS_VERSION:  6.00

BIOS_DATE:  07/28/2017

BASEBOARD_MANUFACTURER:  Intel Corporation

BASEBOARD_PRODUCT:  440BX Desktop Reference Platform

BASEBOARD_VERSION:  None

DUMP_TYPE:  1

BUGCHECK_P1: 0

BUGCHECK_P2: 0

BUGCHECK_P3: 0

BUGCHECK_P4: 0

CPU_COUNT: 4

CPU_MHZ: 8f7

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 55

CPU_STEPPING: 4

CPU_MICROCODE: 6,55,4,0 (F,M,S,R)  SIG: 200004D'00000000 (cache) 200004D'00000000 (init)

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x6

Failover Cluster

PROCESS_NAME:  rhs.exe Resource Hosting Subsystem

CURRENT_IRQL:  2

ANALYSIS_SESSION_HOST:  HEEWON1-PC

ANALYSIS_SESSION_TIME:  07-01-2020 10:42:52.0462

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

LAST_CONTROL_TRANSFER:  from fffff801cdcf4c7c to fffff801cddc7470

STACK_TEXT:

ffffd000219c5e28 fffff801cdcf4c7c : 000000000000008b ffffefa10cd3116c 0000000000000000 0000000000000000 : nt!KeBugCheck

ffffd000219c5e30 fffff80039f2f2d2 : 00000000c0000001 00000000ffffff00 ffffe001df7c04f0 00000000ffffff00 : nt!KeUnstackDetachProcess+0x2fc

ffffd000219c5e80 fffff80039f38e33 : ffffe001e1ed5080 fffff80100000000 00000000c0000001 ffffc00085f92880 : netbt!NbtSetNewAddress+0xa182

ffffd000219c5f50 fffff80039f531e2 : 00000000c0000001 ffffe001ddfb0cf0 000000000021c08c 0000000000000000 : netbt!NbtDispatchClusterIoctl+0x123

ffffd000219c5f80 fffff80039f4b91e : ffffe001df7c04f0 ffffe001ddfb0cf0 ffffe00100000000 0000000000000000 : netbt!DispatchIoctls+0x81d2

ffffd000219c6060 fffff801ce10c00f : 0000000000000000 0000000000000002 ffffd000219c6111 ffffe001da84b490 : netbt!NbtDispatchDevCtrl+0x7e

ffffd000219c6090 fffff801ce10cf78 : ffffe001da84b405 ffffd000219c6400 ffffe001da5d99b0 ffffe001da84b490 : nt!IopSynchronousServiceTail+0x32b

ffffd000219c6160 fffff801ce0de276 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!IopXxxControlFile+0xdb8

ffffd000219c62a0 fffff801cddd73e3 : ffffe001e1ed5080 00000069001f0003 00000069e6cdf748 0000000000000001 : nt!NtDeviceIoControlFile+0x56

ffffd000219c6310 00007ffe7d4b07ca : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceCopyEnd+0x13

00000069e6cdf838 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x00007ffe`7d4b07ca

THREAD_SHA1_HASH_MOD_FUNC:  6dad78392d433f6dae47fc63a5f13673e0e24364

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  2cc584908f5d280d985d72dfbbf2c7092503832e

THREAD_SHA1_HASH_MOD:  12ce14506507eddeec3aedf95b5adcfd391c627c

FOLLOWUP_IP:

netbt!NbtSetNewAddress+a182

fffff800`39f2f2d2 90              nop

FAULT_INSTR_CODE:  5fdce990

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  netbt!NbtSetNewAddress+a182

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: netbt

IMAGE_NAME:  netbt.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5c6ee128

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  a182

FAILURE_BUCKET_ID:  0x6_netbt!NbtSetNewAddress

BUCKET_ID:  0x6_netbt!NbtSetNewAddress

PRIMARY_PROBLEM_CLASS:  0x6_netbt!NbtSetNewAddress

TARGET_TIME:  2020-06-30T13:22:05.000Z

OSBUILD:  9600

OSSERVICEPACK:  0

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  3

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 8.1

OSEDITION:  Windows 8.1 Server TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID:  0

OSBUILD_TIMESTAMP:  2019-10-15 11:04:17

BUILDDATESTAMP_STR:  191014-1700

BUILDLAB_STR:  winblue_ltsb_escrow

BUILDOSVER_STR:  6.3.9600.19538.amd64fre.winblue_ltsb_escrow.191014-1700

ANALYSIS_SESSION_ELAPSED_TIME:  762

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x6_netbt!nbtsetnewaddress

FAILURE_ID_HASH:  {89713660-42ec-c785-d196-372c47df5931}

Followup:     MachineOwner


가정용 Windows | 이전 Windows 버전 | 성능 및 시스템 오류

잠긴 질문. 이 질문은 Microsoft 지원 커뮤니티에서 마이그레이션되었습니다. 질문이 도움이 되었는지 여부에 대해 응답할 수는 있지만, 메모나 회신을 추가하거나 질문을 따를 수는 없습니다.

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정렬 기준: 가장 유용함
  1. 익명
    2020-07-03T00:29:50+00:00

    안녕하세요, 희원이 4님.

    Microsoft Community를 이용해 주셔서 감사합니다.

    이곳은 개인용 Windows 커뮤니티 포럼으로 서버는 다루지 않습니다. 또한 로그 분석이나 이벤트 뷰어에 관해서도 다루지 않지요. 덤프분석은 그렇게 쉽게 가능한 것이 아니기 때문에 무료로 손쉽게 요청하기는 어려울 것으로 보입니다.

    블루 스크린이 뜬다면 하드웨어나 하드웨어 드라이브, 혹은 설치하여 사용하는 프로그램 중 무언가가 Windows와 충돌하여 강제종료 시킨다는 것이니 그런 쪽으로 찾아보시기 바랍니다. 기본적으로 블루스크린이 Windows 외적인 요소로 발생하는 것이기 때문에 Windows적인 방법으로는 해결이 근본적으로 어렵습니다.

    안내해 드린 답변이 도움이 되었기를 바라며, 추가 질문이 있으실 경우 [응답] 버튼을 눌러 답변 부탁드립니다.

    감사합니다.

    이 대답이 도움이 되었나요?

    댓글 0개 설명 없음