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익명
2020-06-16T02:07:19+00:00

Symbol search path is: srv*

Executable search path is:

Windows 8 Version 9200 MP (4 procs) Free x64

Product: WinNt, suite: SingleUserTS

Machine Name:

Debug session time: Mon Jun 15 11:05:31.000 2020 (UTC + 9:00)

System Uptime: not available

Process Uptime: 0 days 0:00:04.000

................................................................

................................................................

..........................

This dump file has an exception of interest stored in it.

The stored exception information can be accessed via .ecxr.

(4e7c.41d0): Access violation - code c0000005 (first/second chance not available)

For analysis of this file, run !analyze -v

ntdll!NtGetContextThread+0x14:

00007ffc`1985de04 c3              ret

0:000> !analyze -v

*******************************************************************************

*                                                                             *

*                        Exception Analysis                                   *

*                                                                             *

*******************************************************************************

*** WARNING: Unable to verify checksum for PresentationCore.ni.dll

*** WARNING: Unable to verify checksum for PresentationFramework.ni.dll

Unable to load image C:\Windows\assembly\NativeImages_v4.0.30319_64\AcWindows\df029bf11bccbdc031c77d591f4fd824\AcWindows.ni.dll, Win32 error 0n2

*** WARNING: Unable to verify checksum for AcWindows.ni.dll

Unable to load image C:\Windows\assembly\NativeImages_v4.0.30319_64\Acmgd\6cf5c04f9a0615c7355f6f7d85e02646\Acmgd.ni.dll, Win32 error 0n2

*** WARNING: Unable to verify checksum for Acmgd.ni.dll

*** WARNING: Unable to verify timestamp for adui19.dll

*** WARNING: Unable to verify timestamp for acad.exe

MethodDesc:   00007ffbca2ab498

Method Name:  System.Windows.Media.FontFamily.LookupFontFamilyAndFace(MS.Internal.FontCache.CanonicalFontFamilyReference, System.Windows.FontStyle ByRef, System.Windows.FontWeight ByRef, System.Windows.FontStretch ByRef)

Class:        00007ffbca286048

MethodTable:  00007ffbca1dd638

mdToken:      0000000006002166

Module:       00007ffbca1b1000

IsJitted:     yes

CodeAddr:     00007ffbca4dabe0

Transparency: Safe critical

KEY_VALUES_STRING: 1

Key  : AV.Dereference

Value: NullPtr

Key  : AV.Fault

Value: Read

Key  : CLR.Engine

Value: CLR

Key  : CLR.Version

Value: 4.0.30319.0

Key  : Timeline.Process.Start.DeltaSec

Value: 4

PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1

Timeline: !analyze.Start

Name: <blank>

Time: 2020-06-15T23:27:46.614Z

Diff: 76935614 mSec

Timeline: Dump.Current

Name: <blank>

Time: 2020-06-15T02:05:31.0Z

Diff: 0 mSec

Timeline: Process.Start

Name: <blank>

Time: 2020-06-15T02:05:27.0Z

Diff: 4000 mSec

DUMP_CLASS: 2

DUMP_QUALIFIER: 400

CONTEXT:  (.ecxr)

rax=00007ffbe4ae5809 rbx=00000000008f18b8 rcx=0000000000000000

rdx=0000000000000000 rsi=000000000cf3d488 rdi=00000000008f18b0

rip=00007ffc1684a799 rsp=00000000008f1170 rbp=00000000008f1820

r8=00000000008f0af0  r9=0000000000a64cc0 r10=0000000000000001

r11=fffffffffffffffe r12=0000000000000001 r13=000000000cf3c550

r14=00000000008f18c0 r15=00007ffb85732878

iopl=0         nv up ei pl nz na po nc

cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00000206

KERNELBASE!RaiseException+0x69:

00007ffc`1684a799 0f1f440000      nop     dword ptr [rax+rax]

Resetting default scope

FAULTING_IP:

PresentationCore_ni+32ac6b

00007ffb`ca4dac6b 3909            cmp     dword ptr [rcx],ecx

EXCEPTION_RECORD:  (.exr -1)

ExceptionAddress: 00007ffbca4dac6b (PresentationCore_ni+0x000000000032ac6b)

ExceptionCode: c0000005 (Access violation)

ExceptionFlags: 00000000

NumberParameters: 2

Parameter[0]: 0000000000000000

Parameter[1]: 0000000000000000

Attempt to read from address 0000000000000000

DEFAULT_BUCKET_ID:  NULL_POINTER_READ_NOSOS

PROCESS_NAME:  acad.exe

FOLLOWUP_IP:

PresentationCore_ni+32ac6b

00007ffb`ca4dac6b 3909            cmp     dword ptr [rcx],ecx

READ_ADDRESS:  0000000000000000

ERROR_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

WATSON_BKT_PROCSTAMP:  4df2cf6d

WATSON_BKT_PROCVER:  10.0.40219.325

WATSON_BKT_MODULE:  PresentationCore.ni.dll

WATSON_BKT_MODSTAMP:  5e7d3126

WATSON_BKT_MODOFFSET:  32ac6b

WATSON_BKT_MODVER:  4.8.4180.0

BUILD_VERSION_STRING:  10.0.18362.778 (WinBuild.160101.0800)

MODLIST_WITH_TSCHKSUM_HASH:  ab80173e9b3d8221b36386b016fa7723833db68c

MODLIST_SHA1_HASH:  5bc86125725d0c9e77112c9d25f73328abc333da

DUMP_FLAGS:  0

DUMP_TYPE:  2

MISSING_CLR_SYMBOL: 0

ANALYSIS_SESSION_HOST:  svc

ANALYSIS_SESSION_TIME:  06-16-2020 08:27:46.0614

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

MANAGED_CODE: 1

MANAGED_ENGINE_MODULE:  clr

MANAGED_ANALYSIS_PROVIDER:  SOS

MANAGED_THREAD_ID: 41d0

THREAD_ATTRIBUTES:

ADDITIONAL_DEBUG_TEXT:  SOS.DLL is not loaded for managed code. Analysis might be incomplete

BUGCHECK_STR:  APPLICATION_FAULT_NULL_POINTER_READ_INVALID_POINTER_READ_NOSOS

PRIMARY_PROBLEM_CLASS:  APPLICATION_FAULT

PROBLEM_CLASSES:

ID:     [0n313]

Type:   [@ACCESS_VIOLATION]

Class:  Addendum

Scope:  BUCKET_ID

Name:   Omit

Data:   Omit

PID:    [Unspecified]

TID:    [0x41d0]

Frame:  [0] : KERNELBASE!RaiseException

ID:     [0n285]

Type:   [INVALID_POINTER_READ]

Class:  Primary

Scope:  BUCKET_ID

Name:   Add

Data:   Omit

PID:    [Unspecified]

TID:    [0x41d0]

Frame:  [0] : KERNELBASE!RaiseException

ID:     [0n300]

Type:   [NULL_POINTER_READ]

Class:  Primary

Scope:  DEFAULT_BUCKET_ID (Failure Bucket ID prefix)

BUCKET_ID

Name:   Add

Data:   Omit

PID:    [0x4e7c]

TID:    [0x41d0]

Frame:  [0] : KERNELBASE!RaiseException

ID:     [0n251]

Type:   [NOSOS]

Class:  Addendum

Scope:  DEFAULT_BUCKET_ID (Failure Bucket ID prefix)

BUCKET_ID

Name:   Add

Data:   Omit

PID:    [Unspecified]

TID:    [Unspecified]

Frame:  [0]

LAST_CONTROL_TRANSFER:  from 00007ffbe4ae11e9 to 00007ffc1684a799

STACK_TEXT:

00000000008f1170 00007ffbe4ae11e9 : 00000000fffffffe 0000000000000000 0000000000000000 0000000000000000 : KERNELBASE!RaiseException+0x69

00000000008f1250 00007ffbe4ae121b : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : clr!NakedThrowHelper2+0x9

00000000008f1280 00007ffbe4ae1225 : 00007ffbca4dac6b 00007ffb85732878 0000000000000394 00000000008f18b8 : clr!NakedThrowHelper_RspAligned+0x1e

00000000008f17a8 00007ffbca4dac6b : 00007ffb85732878 0000000000000394 00000000008f18b8 000000000cf3d488 : clr!NakedThrowHelper_FixRsp+0x5

00000000008f17b0 00007ffbca4daf08 : 00000000fffffffe 0000000000000000 000000000cf3c408 00000000008f18c8 : PresentationCore_ni+0x32ac6b

00000000008f1830 00007ffbca4f56dc : 000000000cf159c8 00000000008f18b0 00000000008f18b8 00000000008f18c0 : PresentationCore_ni+0x32af08

00000000008f1890 00007ffbca4f5661 : 000000000cf3c1f0 0000000000000000 00000000f2c3e383 0000000000000000 : PresentationCore_ni+0x3456dc

00000000008f1900 00007ffbca4fe0b6 : 0000000000000000 0000000000000000 3ff0000000000000 0000000000a64cc8 : PresentationCore_ni+0x345661

00000000008f1940 00007ffbca4f68bf : 000000000cf3c958 000000000cf3c580 0000000000000000 0000000000000001 : PresentationCore_ni+0x34e0b6

00000000008f1a50 00007ffbca4f5e25 : 3f6b4e81b4e81b4f 0000000000000000 000000000cf3c2a0 3ff0000000000000 : PresentationCore_ni+0x3468bf

00000000008f1ba0 00007ffbca4f5ce4 : 000000000cf3c408 000000000cf3c2a0 0000000000000000 0000000000000000 : PresentationCore_ni+0x345e25

00000000008f1c40 00007ffbc8fd0675 : 0000000000000000 000000000cb63540 0000000000000000 000000000cb63540 : PresentationCore_ni+0x345ce4

00000000008f1c90 00007ffbc8fd78e8 : 000000000cde9060 00000000008f2030 3ff0000000000000 3ff0000000000000 : PresentationFramework_ni+0x530675

00000000008f1e20 00007ffbca4d1383 : 000000000c18b1e0 00000000008f22b8 000000000c713f48 00007ffbcb17ce23 : PresentationFramework_ni+0x5378e8

00000000008f2130 00007ffbc8febe2d : 000000000cde9060 0000000000a64cc0 fffffffffffffffe 00007ffbcb1794b5 : PresentationCore_ni+0x321383

00000000008f2210 00007ffbc5440457 : 000000000cdd8f88 00000000008f2420 00000000008f23e8 000000000c753610 : PresentationFramework_ni+0x54be2d

00000000008f23c0 00007ffbc8fd78e8 : 000000000cdd8f88 00000000008f2680 00000000008f24a0 000000000c7141e0 : AcWindows_ni+0x2c0457

00000000008f2470 00007ffbca4d1383 : 000000000cdd8f88 00000000008f2820 00000000008f27d8 000000000c747400 : PresentationFramework_ni+0x5378e8

00000000008f2780 00007ffbc8fdc8c1 : 000000000cdd8f88 000000000c713f48 000000000c7141e0 0000000000a64cc0 : PresentationCore_ni+0x321383

00000000008f2860 00007ffbc8fd78e8 : 000000000cda8c48 00000000008f2bc0 3ff0000000000000 3ff0000000000000 : PresentationFramework_ni+0x53c8c1

00000000008f29b0 00007ffbca4d1383 : 0000000000000000 000000000cda3620 000000000cb87168 0000000000a64cc0 : PresentationFramework_ni+0x5378e8

00000000008f2cc0 00007ffbc90187eb : 000000000cda8c48 00007ffbcb17ce23 0000000000000000 00007ffbe4ae4fb9 : PresentationCore_ni+0x321383

00000000008f2da0 00007ffbc8fd78e8 : 0000000000000000 4040800000000000 3ff0000000000000 3ff0000000000000 : PresentationFramework_ni+0x5787eb

00000000008f2eb0 00007ffbca4d1383 : 000000000c18b1e0 0000000000000000 000000000c713f48 00007ffbcb17ce23 : PresentationFramework_ni+0x5378e8

00000000008f31c0 00007ffbc8fdc8c1 : 000000000cda2fc0 000000000c713f48 000000000c7141e0 0000000000a64cc0 : PresentationCore_ni+0x321383

00000000008f32a0 00007ffbc8fd78e8 : 000000000ccab488 00000000008f3600 3ff0000000000000 3ff0000000000000 : PresentationFramework_ni+0x53c8c1

00000000008f33f0 00007ffbca4d1383 : 000000000c18b1e0 0000000000000000 000000000c713f48 00007ffbcb17ce23 : PresentationFramework_ni+0x5378e8

00000000008f3700 00007ffbc90187eb : 000000000ccab488 00007ffbcb17ce23 0000000000000000 00007ffbe4ae4fb9 : PresentationCore_ni+0x321383

00000000008f37e0 00007ffbc8fd78e8 : 0000000000000000 4040800000000000 3ff0000000000000 3ff0000000000000 : PresentationFramework_ni+0x5787eb

00000000008f38f0 00007ffbca4d1383 : 000000000ccaaeb0 000000000cca1ed8 000000000c752f10 0000000000a64cc0 : PresentationFramework_ni+0x5378e8

00000000008f3c00 00007ffbc8fd2e80 : 000000000ccaaeb0 000000000c7374d8 00000000000b0046 0000000000000001 : PresentationCore_ni+0x321383

00000000008f3ce0 00007ffbc8fd78e8 : 0000000000000000 4041800000000000 3ff0000000000000 3ff0000000000000 : PresentationFramework_ni+0x532e80

00000000008f3e50 00007ffbca4d1383 : 000000000c18b1e0 0000000000000000 000000000c713f48 00007ffbcb17ce23 : PresentationFramework_ni+0x5378e8

00000000008f4160 00007ffbc8fdc8c1 : 000000000cca1ed8 000000000c713f48 000000000c7141e0 0000000000a64cc0 : PresentationCore_ni+0x321383

00000000008f4240 00007ffbc8fd78e8 : 000000000cc9d670 00000000008f45a0 3ff0000000000000 3ff0000000000000 : PresentationFramework_ni+0x53c8c1

00000000008f4390 00007ffbca4d1383 : 000000000c18b1e0 0000000000000000 000000000c713f48 00007ffbcb17ce23 : PresentationFramework_ni+0x5378e8

00000000008f46a0 00007ffbc8fdc8c1 : 000000000cc9d670 0000000000a64cc0 000000000c7141e0 0000000000a64cc0 : PresentationCore_ni+0x321383

00000000008f4780 00007ffbc8fd78e8 : 000000000cb6d3f8 00000000008f4ae0 00000000008f4900 000000000c7141e0 : PresentationFramework_ni+0x53c8c1

00000000008f48d0 00007ffbca4d1383 : 000000000cb6d3f8 00000000008f4c80 00000000008f4c38 000000000c747400 : PresentationFramework_ni+0x5378e8

00000000008f4be0 00007ffbc8fdf0dc : 000000000cb6d3f8 0000000000000000 00000000008f4cb0 000000000c7141e0 : PresentationCore_ni+0x321383

00000000008f4cc0 00007ffbc8fe0db4 : 000000001c7198d8 0000000000a64cc0 000000000c18b1e0 0000000000000000 : PresentationFramework_ni+0x53f0dc

00000000008f4d00 00007ffbc8fd78e8 : 000000000cf29140 00000000008f4f40 00000000008f4d60 000000000c7141e0 : PresentationFramework_ni+0x540db4

00000000008f4d30 00007ffbca4d1383 : 000000000cf29140 000000000cf28590 000000000c752f10 0000000000a64cc0 : PresentationFramework_ni+0x5378e8

00000000008f5040 00007ffbc8fd2e80 : 000000000cf29140 000000000c7374d8 00000000000b0046 0000000000000001 : PresentationCore_ni+0x321383

00000000008f5120 00007ffbc8fd78e8 : 0000000000000000 4041800000000000 3ff0000000000000 3ff0000000000000 : PresentationFramework_ni+0x532e80

00000000008f5290 00007ffbca4d1383 : 000000000c18b1e0 0000000000a64cc0 000000000cb5a318 00000000008f56f0 : PresentationFramework_ni+0x5378e8

00000000008f55a0 00007ffbc8fdf060 : 000000000cf28590 0000000000000000 00000000008f56f0 000000000c7141e0 : PresentationCore_ni+0x321383

00000000008f5680 00007ffbc8fd78e8 : 000000000cb5a318 00000000008f58d0 00000000008f56f0 000000000c7141e0 : PresentationFramework_ni+0x53f060

00000000008f56c0 00007ffbca4d1383 : 000000000cb5a318 00000000008f5a70 00000000008f5a28 000000000c747400 : PresentationFramework_ni+0x5378e8

00000000008f59d0 00007ffbc8fd2e80 : 000000000cb5a318 00000000008f5ae0 0000000000000004 000000000c752f10 : PresentationCore_ni+0x321383

00000000008f5ab0 00007ffbc8fd78e8 : 4041800000000000 4041800000000000 00000000000b004e 0000000000000000 : PresentationFramework_ni+0x532e80

00000000008f5c20 00007ffbca4d1383 : 00000000000b004e 0000000000000000 000000000cf1b108 00000000000b004e : PresentationFramework_ni+0x5378e8

00000000008f5f30 00007ffbc584ae10 : 000000000cf16748 0000000000a64cc0 00007ffbc5e34070 000000000023076c : PresentationCore_ni+0x321383

00000000008f6010 00007ffbe4ae222e : 000000000c18b1e0 0000000000000000 000000000000076c 0000000000000023 : Acmgd_ni+0x34ae10

00000000008f60f0 00000000774ee6ce : 000000000c18b1e0 0000000000000000 000000000000076c 0000000000000023 : clr!UMThunkStub+0x6e

00000000008f6180 00000000774ee08c : 000000000c18b1e0 0000000000000000 000000000023076c 00000000009be350 : mfc100u!CWnd::OnWndMsg+0x606

00000000008f62f0 00000000774eb8dd : 0000000000000000 000000000023076c 0000000000000000 000000000c18b1e0 : mfc100u!CWnd::WindowProc+0x38

00000000008f6330 00000000774ebc84 : 0000000000000005 000000007739f6d9 00000000008f6458 00007ffbe4b12320 : mfc100u!AfxCallWndProc+0x109

00000000008f63f0 00000000773a01c7 : 000000000023076c 00000000000111aa 0000000000000005 00000000008f6ff0 : mfc100u!AfxWndProc+0x54

00000000008f6430 00007ffc192f5c0d : 0000000000000001 00000000008f6680 0000000000000000 0000000000000000 : mfc100u!AfxWndProcBase+0x53

00000000008f6490 00007ffc192f521c : 000000000142fc20 00000000773a0174 00000000000111aa 00000000773a0174 : user32!UserCallWinProcCheckWow+0x2bd

00000000008f6620 00007ffc192f443b : 0000000040000000 0000000000011100 0000000000000000 000000000142fc20 : user32!SendMessageWorker+0x22c

00000000008f66c0 00007ffc192f3aff : 00007ffc192f3ab0 00007ffc192ff610 00000000000111aa 0000000000000083 : user32!RealDefWindowProcWorker+0x2cb

00000000008f67c0 00007ffc14a0c58f : 00007ffc192f3ab0 0000000000000047 0000000002760900 0000000000000047 : user32!RealDefWindowProcW+0x4f

00000000008f6800 00007ffc14a0bff1 : 00000000000111aa 00000000008f7110 0000000000000000 00000000008f7110 : uxtheme!_ThemeDefWindowProc+0x58f

00000000008f69e0 00007ffc192f403f : 00000000008f6c40 00007ffbe50d36c9 0000000000000001 00007ffc192f4013 : uxtheme!ThemeDefWindowProcW+0x11

00000000008f6a20 00007ffc192f5c0d : 0000000000000001 0000000000000000 0000000080006011 0000000000000047 : user32!DefWindowProcW+0x1bf

00000000008f6a90 00007ffc192f58de : 00000000000111aa 00007ffc1985bd40 00000000000111aa 0000000000000047 : user32!UserCallWinProcCheckWow+0x2bd

00000000008f6c20 00000000774ec940 : 000000000c18b1e0 0000000000000047 0000000000000000 00000000774ec940 : user32!CallWindowProcW+0x8e

00000000008f6c70 00000000774ee0a4 : 000000000c18b1e0 0000000000000047 0000000000000000 00000000009be350 : mfc100u!CWnd::DefWindowProcW+0x74

00000000008f6cb0 00000000774eb8dd : 0000000000000000 00000000008f7110 0000000000000000 000000000c18b1e0 : mfc100u!CWnd::WindowProc+0x50

00000000008f6cf0 00000000774ebc84 : 0000000000000047 000000007739f6d9 00000000008f6e18 00000000774ebc84 : mfc100u!AfxCallWndProc+0x109

00000000008f6db0 00000000773a01c7 : 00000000008f7110 00000000000111aa 0000000000000047 0000000000000000 : mfc100u!AfxWndProc+0x54

00000000008f6df0 00007ffc192f5c0d : 0000000000000001 00000000000f119d 0000000000000000 0000000000000000 : mfc100u!AfxWndProcBase+0x53

00000000008f6e50 00007ffc192f57dc : 00000000c0000388 00000000773a0174 00000000000111aa 0000000080000000 : user32!UserCallWinProcCheckWow+0x2bd

00000000008f6fe0 00007ffc19305100 : 0000000000000001 000000000c10d8a0 0000000000000000 00007ffc19301f8a : user32!DispatchClientMessage+0x9c

00000000008f7040 00007ffc1985fde4 : 0000000000000000 00007ffc19367330 0000b7480000020f 00007ffc1985fde4 : user32!_fnINLPWINDOWPOS+0x30

00000000008f70a0 00007ffc16ac1564 : 00007ffbcfebbab8 00007ffb00006011 00000000008f7190 00007ffbcfefa2f0 : ntdll!KiUserCallbackDispatcherContinue

00000000008f7148 00007ffbcfebbab8 : 00007ffb00006011 00000000008f7190 00007ffbcfefa2f0 0000000000000000 : win32u!NtUserEndDeferWindowPosEx+0x14

00000000008f7150 00007ffb00006011 : 00000000008f7190 00007ffbcfefa2f0 0000000000000000 ffffffff00000000 : adui19+0x5bab8

00000000008f7158 00000000008f7190 : 00007ffbcfefa2f0 0000000000000000 ffffffff00000000 000000000000076c : 0x00007ffb`00006011

00000000008f7160 00007ffbcfefa2f0 : 0000000000000000 ffffffff00000000 000000000000076c 0000000000000023 : 0x8f7190

00000000008f7168 0000000000000000 : ffffffff00000000 000000000000076c 0000000000000023 0000000000000004 : adui19+0x9a2f0

THREAD_SHA1_HASH_MOD_FUNC:  d6b13b6cd53ac48de53def56c416b634f9290d3b

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  b6b9497ad09b1a1b25538e85938f235138764782

THREAD_SHA1_HASH_MOD:  6f00cde8ad382d9f90445a1fbb257eedb265d424

FAULT_INSTR_CODE:  15ff0939

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  PresentationCore_ni+32ac6b

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: PresentationCore

IMAGE_NAME:  PresentationCore.dll

DEBUG_FLR_IMAGE_TIMESTAMP:  5e7d3126

STACK_COMMAND:  ~0s ; .ecxr ; kb

FAILURE_BUCKET_ID:  NULL_POINTER_READ_NOSOS_c0000005_PresentationCore.dll!Unknown

BUCKET_ID:  APPLICATION_FAULT_NULL_POINTER_READ_INVALID_POINTER_READ_NOSOS_PresentationCore_ni+32ac6b

FAILURE_EXCEPTION_CODE:  c0000005

FAILURE_IMAGE_NAME:  PresentationCore.dll

BUCKET_ID_IMAGE_STR:  PresentationCore.dll

FAILURE_MODULE_NAME:  PresentationCore

BUCKET_ID_MODULE_STR:  PresentationCore

FAILURE_FUNCTION_NAME:  Unknown

BUCKET_ID_FUNCTION_STR:  Unknown

BUCKET_ID_OFFSET:  32ac6b

BUCKET_ID_MODPRIVATE: 1

BUCKET_ID_MODTIMEDATESTAMP:  5e7d3126

BUCKET_ID_MODCHECKSUM:  0

BUCKET_ID_MODVER_STR:  4.8.4180.0

BUCKET_ID_PREFIX_STR:  APPLICATION_FAULT_NULL_POINTER_READ_INVALID_POINTER_READ_NOSOS_

FAILURE_PROBLEM_CLASS:  APPLICATION_FAULT

FAILURE_SYMBOL_NAME:  PresentationCore.dll!Unknown

WATSON_STAGEONE_URL:  http://watson.microsoft.com/StageOne/acad.exe/10.0.40219.325/4df2cf6d/PresentationCore.ni.dll/4.8.4180.0/5e7d3126/c0000005/0032ac6b.htm?Retriage=1

TARGET_TIME:  2020-06-15T02:05:31.000Z

OSBUILD:  9200

OSSERVICEPACK:  778

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  256

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 8

OSEDITION:  Windows 8 WinNt SingleUserTS

OS_LOCALE:

USER_LCID:  0

OSBUILD_TIMESTAMP:  1987-11-30 05:07:31

BUILDDATESTAMP_STR:  160101.0800

BUILDLAB_STR:  WinBuild

BUILDOSVER_STR:  10.0.18362.778

ANALYSIS_SESSION_ELAPSED_TIME:  4dcab

ANALYSIS_SOURCE:  UM

FAILURE_ID_HASH_STRING:  um:null_pointer_read_nosos_c0000005_presentationcore.dll!unknown

FAILURE_ID_HASH:  {1423e945-a049-fcd5-d32d-be50d792c7a4}

Followup:     MachineOwner


가정용 Windows | Windows 10 | 성능 및 시스템 오류

잠긴 질문. 이 질문은 Microsoft 지원 커뮤니티에서 마이그레이션되었습니다. 질문이 도움이 되었는지 여부에 대해 응답할 수는 있지만, 메모나 회신을 추가하거나 질문을 따를 수는 없습니다.

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  1. 익명
    2020-06-16T07:53:22+00:00

    안녕하세요, 의순최님.

    Microsoft Community를 이용해 주셔서 감사합니다.

    블루 스크린은 하드웨어나 하드웨어 드라이브 혹은 설치하여 사용 중인 프로그램 등이 Windows와 크게 충돌이 나서 예기치 못 하게 Windows가 강제 종료될 때에 나오게 됩니다. 즉, Windows 자체적으로 해결이 안되는 문제입니다.

    중지 코드라도 같이 있으면 어느 부분이 문제인지 추정이라도 해볼 수 잇겠지만 중지코드도 나와 있는 것이 없어서 알기는 힘듭니다. 먼저 사용 중인 PC 하드웨어의 드라이버들을 모두 최신으로 업데이트 하기 바랍니다.

    그래도 동일 문제가 발생하면 Windows 10을 안전모드로 부팅해서 사용할 때도 발생하는지 확인이 필요할 것이며, 진행법은 이곳에서 확인 가능합니다.

    안전 모드에서도 문제가 발생하는 경우는 PC의 부품 자체에 문제가 있을 가능성이 크며, 이는 PC 제조사에 문의가 필요하겠습니다. 반대로 안전 모드에서는 정상이라면 드라이버 관련일 가능성이 큽니다.

    안내해 드린 답변이 도움이 되었기를 바라며, 추가 질문이 있으실 경우 [응답] 버튼을 눌러 답변 부탁드립니다.

    감사합니다.

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