microsoft store 업데이트가 안 됩니다.

Question

업데이트를 시도하면 에러 코드 0x8024001E가 나옵니다.

Dism /online /cleanup-image /restorehealth

명령어도 안 됩니다.

결과:

PS C:\Windows\system32> Dism /online /cleanup-image /restorehealth

배포 이미지 서비스 및 관리 도구

버전: 10.0.19041.3636

오류: 2

C:\에 있는 이미지에 대한 서비스 프로세스를 시작하는 동안 오류가 발생했습니다.

자세한 내용은 로그 파일을 검토하십시오.

DISM 로그 파일은 C:\Windows\Logs\DISM\dism.log에 있습니다.

아래에 로그 첨부합니다. 답답해요!!!

2024-11-05 21:06:11, Info DISM PID=11996 TID=13852 DismCore.dll version: 10.0.19041.3636 - CDISMManager::FinalConstruct

2024-11-05 21:06:11, Info DISM Initialized Panther logging at C:\Windows\Logs\DISM\dism.log

2024-11-05 21:06:11, Info DISM PID=11996 TID=13852 Successfully loaded the ImageSession at "C:\Windows\System32\Dism" - CDISMManager::LoadLocalImageSession

2024-11-05 21:06:11, Info DISM Initialized Panther logging at C:\Windows\Logs\DISM\dism.log

2024-11-05 21:06:11, Info DISM DISM Provider Store: PID=11996 TID=13852 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger

2024-11-05 21:06:11, Info DISM DISM Provider Store: PID=11996 TID=13852 Failed to get and initialize the PE Provider. Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect

2024-11-05 21:06:11, Info DISM DISM Provider Store: PID=11996 TID=13852 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect

2024-11-05 21:06:11, Info DISM Initialized Panther logging at C:\Windows\Logs\DISM\dism.log

2024-11-05 21:06:11, Info DISM DISM Manager: PID=11996 TID=13852 Successfully created the local image session and provider store. - CDISMManager::CreateLocalImageSession

2024-11-05 21:06:11, Info DISM DISM.EXE:

2024-11-05 21:06:11, Info DISM DISM.EXE: <----- Starting Dism.exe session ----->

2024-11-05 21:06:11, Info DISM DISM.EXE:

2024-11-05 21:06:11, Info DISM DISM.EXE: Host machine information: OS Version=10.0.19045, Running architecture=x86, Number of processors=16

2024-11-05 21:06:11, Info DISM DISM.EXE: Dism.exe version: 10.0.19041.3636

2024-11-05 21:06:11, Info DISM DISM.EXE: Executing command line: "C:\Windows\system32\Dism.exe" /online /cleanup-image /restorehealth

2024-11-05 21:06:11, Info DISM DISM Provider Store: PID=11996 TID=13852 Connecting to the provider located at C:\Windows\System32\Dism\FolderProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2024-11-05 21:06:11, Info DISM DISM.EXE: *******************************************************************************************************

2024-11-05 21:06:11, Info DISM DISM.EXE: **** Dism.exe process is running as WOW64; paths in the log might be virtualized, hence unreliable ****

2024-11-05 21:06:11, Info DISM DISM.EXE: *******************************************************************************************************

2024-11-05 21:06:11, Info DISM DISM Manager: PID=11996 TID=13852 physical location path: C:\ - CDISMManager::CreateImageSession

2024-11-05 21:06:11, Info DISM DISM Manager: PID=11996 TID=13852 Event name for current DISM session is Global{DFEB4DD2-63C5-4553-9021-7F39C40A399A} - CDISMManager::CheckSessionAndLock

2024-11-05 21:06:11, Info DISM DISM Manager: PID=11996 TID=13852 Create session event 0x264 for current DISM session and event name is Global{DFEB4DD2-63C5-4553-9021-7F39C40A399A} - CDISMManager::CheckSessionAndLock

2024-11-05 21:06:11, Info DISM DISM Manager: PID=11996 TID=13852 Copying DISM from "C:\Windows\System32\Dism" - CDISMManager::CreateImageSessionFromLocation

2024-11-05 21:06:11, Error DISM DismHostLib: Failed to create dismhost.exe servicing process.

2024-11-05 21:06:11, Error DISM DISM Manager: PID=11996 TID=13852 Failed to create Dism Image Session in host. - CDISMManager::LoadRemoteImageSession(hr:0x80070002)

2024-11-05 21:06:11, Warning DISM DISM Manager: PID=11996 TID=13852 A problem ocurred loading the image session. Retrying... - CDISMManager::CreateImageSession(hr:0x80070002)

2024-11-05 21:06:11, Info DISM DISM Manager: PID=11996 TID=13852 Copying DISM from "C:\Windows\System32\Dism" - CDISMManager::CreateImageSessionFromLocation

2024-11-05 21:06:11, Error DISM DismHostLib: Failed to create dismhost.exe servicing process.

2024-11-05 21:06:11, Error DISM DISM Manager: PID=11996 TID=13852 Failed to create Dism Image Session in host. - CDISMManager::LoadRemoteImageSession(hr:0x80070002)

2024-11-05 21:06:11, Error DISM DISM Manager: PID=11996 TID=13852 Failed to load the image session from the temporary location: C:\Users\user\AppData\Local\Temp\16156142-2CC8-49C6-9441-E0749D137052 - CDISMManager::CreateImageSession(hr:0x80070002)

2024-11-05 21:06:11, Error DISM DISM.EXE: Could not load the image session. HRESULT=80070002

2024-11-05 21:06:11, Error DISM DISM.EXE: Unable to start the servicing process for the image at 'C:'. HRESULT=80070002

2024-11-05 21:06:11, Info DISM DISM.EXE: Image session has been closed. Reboot required=no.

2024-11-05 21:06:11, Info DISM DISM.EXE:

2024-11-05 21:06:11, Info DISM DISM.EXE: <----- Ending Dism.exe session ----->

2024-11-05 21:06:11, Info DISM DISM.EXE:

2024-11-05 21:06:11, Info DISM DISM Provider Store: PID=11996 TID=13852 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

2024-11-05 21:06:11, Info DISM DISM Provider Store: PID=11996 TID=13852 Disconnecting Provider: FolderManager - CDISMProviderStore::Internal_DisconnectProvider

2024-11-05 21:06:11, Info DISM DISM Provider Store: PID=11996 TID=13852 Releasing the local reference to DISMLogger. Stop logging. - CDISMProviderStore::Internal_DisconnectProvider

Answer 1

Hi Myeong, This is Ramesh.

DISM error code 2 occurs if the servicing modules on the computer are blocked. Apps such as "StopUpdates10" can cause this. If you use "StopUpdates10," please uninstall it.

If that doesn't help, please run the Farbar Scanner and share your logs to check for malware.

1. Download Farbar Recovery Scan Tool 64-bit (FRST64.exe)

https://www.bleepingcomputer.com/download/farba...

Note: If Microsoft Edge or Chrome mislabels the Farbar Scanner executable as PUA/malware, choose to keep it by tapping … in the bottom bar, choosing Keep, and then choosing Keep anyway in the dialog that appears. See this screenshot: https://learn.microsoft.com/en-us/deployedge/me...

2. If the OS language is non-English, rename FRST64.exe to FRST64English.exe.
3. Run the program. Don't check or uncheck any options. Click "Scan".
4. Zip the two logs, FRST.txt and Addition.txt, upload them to your OneDrive and share the link here.

How-To: Share OneDrive files and folders - Microsoft Support

https://support.microsoft.com/ko-kr/office/shar...

OneDrive sharing options - screenshot

https://imgur.com/a/vZyxpY9

Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to provide accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.