다음을 통해 공유

Windows 10 업데이트 오류

익명
2024-10-14T19:22:45+00:00

현재 PC 버전 상태 입니다

에디션 Windows 10 Pro

버전 20H2

설치 날짜 ‎2020-‎07-‎17

OS 빌드 19042.1083

경험 Windows Feature Experience Pack 120.2212.3530.0

Windows 업데이트에서 업데이트 확인을 눌러도 업데이트가 안되고 있습니다.

다른방법으로 공식홈페이지에서 직접 업데이트 시도를 했는데

해당 오류코드가 발생하면서 취소됩니다.

해결 방법이 있을까요?

가정용 Windows | Windows 10 | Windows Update

잠긴 질문. 이 질문은 Microsoft 지원 커뮤니티에서 마이그레이션되었습니다. 질문이 도움이 되었는지 여부에 대해 응답할 수는 있지만, 메모나 회신을 추가하거나 질문을 따를 수는 없습니다.

댓글 0개 설명 없음

답변 3개

정렬 기준: 가장 유용함
  1. John DeV 165.2K 평판 포인트 독립 자문가
    2024-10-15T09:03:11+00:00

    If the In-place upgrade did not work, you may need to consider doing a Reset this PC with Keep my files option.

    https://pureinfotech-com.translate.goog/reset-p...

    Kindly let me know if this helps or if you have any further concerns by clicking the "Reply" button at the end of my response. I will appreciate it.

    Kind regards,

    John DeV

    Independent Advisor

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    이 대답이 도움이 되었나요?

    댓글 0개 설명 없음
  2. 익명
    2024-10-15T04:46:27+00:00

    이 방법은 나한테 해결이 안됐었다.

    이 대답이 도움이 되었나요?

    댓글 0개 설명 없음
  3. John DeV 165.2K 평판 포인트 독립 자문가
    2024-10-14T23:02:57+00:00

    Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    Please try performing an In-place Upgrade. It will definitely help in resolving update errors. Performing this can repair broken operating system files while your personal files, settings and installed applications will not be removed.

    Few things to check on the PC

    **Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting

    **Disable or uninstall any third-party Antivirus program to prevent it from interfering with the upgrade

    Download the media creation tool (Click Download tool now) and save it to your computer.

    https://www.microsoft.com/software-download/win...

    Open the tool and select Upgrade this PC now.

    Make sure to select Keep personal files and apps.

    It might take some time to install Windows 10. Your computer will restart a few times, make sure you don’t turn off your PC

    Kindly let me know if this helps or if you have further concerns by clicking the "Reply" button below to continue the conversation.

    Kind regards,

    John DeV

    Independent Advisor

    이 대답이 도움이 되었나요?

    댓글 0개 설명 없음