다음을 통해 공유

블루스크린이 자주 뜹니다.

익명
2024-10-03T05:07:47+00:00 
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except.
Typically the address is just plain bad or it is pointing at freed memory.
Arguments:
Arg1: ffffffffdb03b07c, memory referenced.
Arg2: 0000000000000010, X64: bit 0 set if the fault was due to a not-present PTE.
bit 1 is set if the fault was due to a write, clear if a read.
bit 3 is set if the processor decided the fault was due to a corrupted PTE.
bit 4 is set if the fault was due to attempted execute of a no-execute PTE.
- ARM64: bit 1 is set if the fault was due to a write, clear if a read.
bit 3 is set if the fault was due to attempted execute of a no-execute PTE.
Arg3: ffffffffdb03b07c, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000002, (reserved)

Debugging Details:
------------------

KEY_VALUES_STRING: 1

    Key  : AV.Type
    Value: Execute

    Key  : Analysis.CPU.mSec
    Value: 593

    Key  : Analysis.Elapsed.mSec
    Value: 8064

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 1

    Key  : Analysis.Init.CPU.mSec
    Value: 78

    Key  : Analysis.Init.Elapsed.mSec
    Value: 9645

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 94

    Key  : Analysis.Version.DbgEng
    Value: 10.0.27704.1001

    Key  : Analysis.Version.Description
    Value: 10.2408.27.01 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2408.27.1

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x50

    Key  : Bugcheck.Code.TargetModel
    Value: 0x50

    Key  : Dump.Attributes.AsUlong
    Value: 8

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Failure.Bucket
    Value: AV_X_(null)_BAD_IP_HoYoKProtect!unknown_function

    Key  : Failure.Hash
    Value: {1003d2dc-e5bb-bbea-7626-3cbe45b78d95}

    Key  : Stack.Pointer
    Value: Invalid

BUGCHECK_CODE:  50

BUGCHECK_P1: ffffffffdb03b07c

BUGCHECK_P2: 10

BUGCHECK_P3: ffffffffdb03b07c

BUGCHECK_P4: 2

FILE_IN_CAB:  100324-11828-01.dmp

DUMP_FILE_ATTRIBUTES: 0x8
  Kernel Generated Triage Dump

FAULTING_THREAD:  ffff80078489f040

READ_ADDRESS: fffff8003771c4a8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 ffffffffdb03b07c 

MM_INTERNAL_CODE:  2

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

TRAP_FRAME:  ffff800785cf1d70 -- (.trap 0xffff800785cf1d70)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffff800785cf1f00 rbx=0000000000000000 rcx=0000000000000000
rdx=ffffde00c7982ba0 rsi=0000000000000000 rdi=0000000000000000
rip=ffffffffdb03b07c rsp=ffff800785cf1f00 rbp=ffffde00c7982a60
 r8=0000000140288f14  r9=00000000dad96dff r10=ffffffffdb03b07c
r11=fffff8005f31ddcb r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
ffffffff`db03b07c ??              ???
Resetting default scope

FAILED_INSTRUCTION_ADDRESS: 
+0
ffffffff`db03b07c ??              ???

BAD_STACK_POINTER:  ffff800785cf1b48

STACK_TEXT:  
ffff8007`85cf1b48 fffff800`36edd2da     : 00000000`00000050 ffffffff`db03b07c 00000000`00000010 ffff8007`85cf1d70 : nt!KeBugCheckEx
ffff8007`85cf1b50 fffff800`36d47efc     : 00000000`00000000 00000000`00000010 00000000`00000000 ffffffff`db03b07c : nt!MiSystemFault+0x1bc19a
ffff8007`85cf1c50 fffff800`36e2707e     : ffff8007`85cf1850 ffff8007`85cf1848 23456789`abcdf013 ffff8007`85cf1840 : nt!MmAccessFault+0x29c
ffff8007`85cf1d70 ffffffff`db03b07c     : 00000000`00040283 6d3a06d3`a06d3a07 cccccccc`cccccccd 00000000`00059f2d : nt!KiPageFault+0x37e
ffff8007`85cf1f00 00000000`00040283     : 6d3a06d3`a06d3a07 cccccccc`cccccccd 00000000`00059f2d 00000000`00004844 : 0xffffffff`db03b07c
ffff8007`85cf1f08 6d3a06d3`a06d3a07     : cccccccc`cccccccd 00000000`00059f2d 00000000`00004844 ffff8007`8f2ce0c0 : 0x40283
ffff8007`85cf1f10 cccccccc`cccccccd     : 00000000`00059f2d 00000000`00004844 ffff8007`8f2ce0c0 00000000`00040282 : 0x6d3a06d3`a06d3a07
ffff8007`85cf1f18 00000000`00059f2d     : 00000000`00004844 ffff8007`8f2ce0c0 00000000`00040282 ffffde00`c7982a80 : 0xcccccccc`cccccccd
ffff8007`85cf1f20 00000000`00004844     : ffff8007`8f2ce0c0 00000000`00040282 ffffde00`c7982a80 fffff800`5f0f2590 : 0x59f2d
ffff8007`85cf1f28 ffff8007`8f2ce0c0     : 00000000`00040282 ffffde00`c7982a80 fffff800`5f0f2590 fffff800`5f0c7b22 : 0x4844
ffff8007`85cf1f30 00000000`00040282     : ffffde00`c7982a80 fffff800`5f0f2590 fffff800`5f0c7b22 ffff8007`85cf2080 : 0xffff8007`8f2ce0c0
ffff8007`85cf1f38 ffffde00`c7982a80     : fffff800`5f0f2590 fffff800`5f0c7b22 ffff8007`85cf2080 00000000`00000000 : 0x40282
ffff8007`85cf1f40 fffff800`5f0f2590     : fffff800`5f0c7b22 ffff8007`85cf2080 00000000`00000000 fffff800`5f0d9bd0 : 0xffffde00`c7982a80
ffff8007`85cf1f48 fffff800`5f0c7b22     : ffff8007`85cf2080 00000000`00000000 fffff800`5f0d9bd0 00000000`00000001 : HoYoKProtect+0x42590
ffff8007`85cf1f50 fffff800`5f44267c     : 00000000`0011c538 00000000`00000000 88888888`88888889 ffffde00`c7982ae0 : HoYoKProtect+0x17b22
ffff8007`85cf1f80 fffff800`36c79ca7     : ffff8007`8489f040 00000000`00000080 fffff800`5f0dd9e0 00000000`00000000 : HoYoKProtect+0x39267c
ffff8007`85cf1fd0 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!PspSystemThreadStartup+0x57

SYMBOL_NAME:  HoYoKProtect+42590

MODULE_NAME: HoYoKProtect

IMAGE_NAME:  HoYoKProtect.sys

IMAGE_VERSION:  3.1.2024.710

STACK_COMMAND:  .process /r /p 0xffff8007672fc040; .thread 0xffff80078489f040 ; kb

BUCKET_ID_FUNC_OFFSET:  42590

FAILURE_BUCKET_ID:  AV_X_(null)_BAD_IP_HoYoKProtect!unknown_function

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {1003d2dc-e5bb-bbea-7626-3cbe45b78d95}

Followup:     MachineOwner

하나는 이것이고

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except.
Typically the address is just plain bad or it is pointing at freed memory.
Arguments:
Arg1: fffff8011f220125, memory referenced.
Arg2: 0000000000000003, X64: bit 0 set if the fault was due to a not-present PTE.
bit 1 is set if the fault was due to a write, clear if a read.
bit 3 is set if the processor decided the fault was due to a corrupted PTE.
bit 4 is set if the fault was due to attempted execute of a no-execute PTE.
- ARM64: bit 1 is set if the fault was due to a write, clear if a read.
bit 3 is set if the fault was due to attempted execute of a no-execute PTE.
Arg3: fffff8011f161ef0, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000002, (reserved)

Debugging Details:
------------------

KEY_VALUES_STRING: 1

    Key  : AV.PTE
    Value: Valid

    Key  : AV.Type
    Value: Write

    Key  : Analysis.CPU.mSec
    Value: 375

    Key  : Analysis.Elapsed.mSec
    Value: 2143

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 140

    Key  : Analysis.Init.Elapsed.mSec
    Value: 7528

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 97

    Key  : Analysis.Version.DbgEng
    Value: 10.0.27704.1001

    Key  : Analysis.Version.Description
    Value: 10.2408.27.01 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2408.27.1

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x50

    Key  : Bugcheck.Code.TargetModel
    Value: 0x50

    Key  : Dump.Attributes.AsUlong
    Value: 1008

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: AV_W_(null)_nt!RtlpUnwindPrologue

    Key  : Failure.Hash
    Value: {94b95c37-8d76-9f12-bff5-ddeb50f8d7b6}

BUGCHECK_CODE:  50

BUGCHECK_P1: fffff8011f220125

BUGCHECK_P2: 3

BUGCHECK_P3: fffff8011f161ef0

BUGCHECK_P4: 2

FILE_IN_CAB:  100324-3859-01.dmp

DUMP_FILE_ATTRIBUTES: 0x1008
  Kernel Generated Triage Dump

FAULTING_THREAD:  ffff8309ab5c2540

WRITE_ADDRESS: fffff8011fb1c4a8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 fffff8011f220125 

MM_INTERNAL_CODE:  2

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  sppsvc.exe

TRAP_FRAME:  fffffc8e1ee89180 -- (.trap 0xfffffc8e1ee89180)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff8011f2200ad rbx=0000000000000000 rcx=000000000000001e
rdx=fffffc8e1ee89c70 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8011f161ef0 rsp=fffffc8e1ee89310 rbp=fffffc8e1ee89d10
 r8=000000000000000f  r9=000000000000000f r10=0000000000000018
r11=fffff8011ee00000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
nt!RtlpUnwindPrologue+0x3e0:
fffff801`1f161ef0 4a8914c8        mov     qword ptr [rax+r9*8],rdx ds:fffff801`1f220125=415e415d415c415f
Resetting default scope

STACK_TEXT:  
fffffc8e`1ee88f58 fffff801`1f2dd2da     : 00000000`00000050 fffff801`1f220125 00000000`00000003 fffffc8e`1ee89180 : nt!KeBugCheckEx
fffffc8e`1ee88f60 fffff801`1f147efc     : fffff801`1fa6afc0 00000000`00000003 00000000`00000000 fffff801`1f220125 : nt!MiSystemFault+0x1bc19a
fffffc8e`1ee89060 fffff801`1f22707e     : ffffc18b`797f26f8 fffff801`213a9a85 00007fff`fffeffff fffff801`1f11fd84 : nt!MmAccessFault+0x29c
fffffc8e`1ee89180 fffff801`1f161ef0     : 00000000`0000000e ffff8309`ab5c2540 00000000`00000001 fffff801`213a9da6 : nt!KiPageFault+0x37e
fffffc8e`1ee89310 fffff801`1f161748     : fffff801`1ee00000 fffff801`1f2200ad fffffc8e`1ee89bc0 fffff801`1eeeda58 : nt!RtlpUnwindPrologue+0x3e0
fffffc8e`1ee893e0 fffff801`1f161629     : fffff801`1f2200ad fffffc8e`1ee8aa20 fffff801`1f2200ad fffff801`1eeeda58 : nt!RtlpxVirtualUnwind+0x108
fffffc8e`1ee894a0 fffff801`1f5ee8d5     : fffff801`1f2200ad fffffc8e`1ee895f0 fffffc8e`1ee8aa20 00000000`00000000 : nt!RtlVirtualUnwind2+0x89
fffffc8e`1ee89530 fffff801`1f2200ad     : 00000000`00000000 00000000`00000001 00000000`00000001 00000000`00000002 : nt!PspGetSetContextInternal+0x315
fffffc8e`1ee89bc0 fffff801`1f59c7a5     : ffffb006`f2045160 00000000`00000001 00000000`00000000 ffff8309`ab5c2540 : nt!PspGetSetContextSpecialApc+0x6d
fffffc8e`1ee89cd0 fffff801`1f5a167c     : 0000000f`844fc570 ffffb007`064b3b50 00000280`000003c0 00000000`00000000 : nt!PspGetContextThreadInternal+0x111
fffffc8e`1ee89f10 fffff801`1f5a1330     : 00000000`00000000 fffffc8e`1ee8a050 00000000`0000014c ffffb007`03ccf210 : nt!WbSetTrapFrame+0x78
fffffc8e`1ee89f50 fffff801`1f5a45f1     : 00000000`00000001 fffffc8e`1ee8aaa0 00000000`00000024 ffffb007`03ccf210 : nt!WbHeapExecuteCall+0x164
fffffc8e`1ee8a150 fffff801`1f5a1dbc     : ffffb007`03ccf210 0000000f`844fc570 ffffb007`064b3b50 00000000`00000000 : nt!WbDispatchOperation+0x121
fffffc8e`1ee8a1b0 fffff801`1f5a1a3d     : 00000000`00000000 fffff801`1f5a69dc ffff8309`ab5c2540 000001bf`ac74b130 : nt!ExpQuerySystemInformation+0x31c
fffffc8e`1ee8a9e0 fffff801`1f22b405     : ffff8309`ab5c0000 00007ff9`d5479934 000001bf`aaf5ec10 ffff8309`00000000 : nt!NtQuerySystemInformation+0x5d
fffffc8e`1ee8aa20 00007ff9`d7690664     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
0000000f`844fc548 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`d7690664

SYMBOL_NAME:  nt!RtlpUnwindPrologue+3e0

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.22621.3880

STACK_COMMAND:  .process /r /p 0xffff8309b10d60c0; .thread 0xffff8309ab5c2540 ; kb

BUCKET_ID_FUNC_OFFSET:  3e0

FAILURE_BUCKET_ID:  AV_W_(null)_nt!RtlpUnwindPrologue

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {94b95c37-8d76-9f12-bff5-ddeb50f8d7b6}

Followup:     MachineOwner
---------

이것입니다. 이 현상이 자주 발생하니 사용하기 불편합니다.
가정용 Windows | Windows 11 | 성능 및 시스템 오류

잠긴 질문. 이 질문은 Microsoft 지원 커뮤니티에서 마이그레이션되었습니다. 질문이 도움이 되었는지 여부에 대해 응답할 수는 있지만, 메모나 회신을 추가하거나 질문을 따를 수는 없습니다.

댓글 0개

답변 1개

정렬 기준: 가장 유용함
가장 유용함 최신순 등록순
  1. 익명
    2024-10-04T09:55:15+00:00

    이 응답은 자동으로 번역되었습니다. 따라서 문법 오류 또는 이상한 표현이 있을 수 있습니다.

    안녕하세요, LYJ_594 고객님

    Microsoft 커뮤니티에 오신 것을 환영합니다

    피드백 감사합니다. 저는 당신이 제공한 블루스크린 일지를 분석했습니다.

    당신이 제공한 덤프 파일에 따르면, 시스템에서 PAGE_FAULT_IN_NONPAGED_AREA (50)가 발생했습니다.

    이 오류는 일반적으로 커널이 잘못된 메모리 주소에 액세스하려고 시도할 때 발생합니다. 이는 포인터가 해제된 메모리 또는 잘못된 메모리 주소를 가리키기 때문일 수 있습니다.

    장애가 발생한 프로세스 이름은 System입니다. 이것은 특정 사용자 모드 프로세스가 아니라 시스템 수준에서 충돌이 발생했음을 나타냅니다.

    고장이 난 모듈은 HoYoKProtect입니다. sys입니다. 이것은 붕괴의 원인이 되는 모듈입니다. 그것은 게임 보호 메커니즘과 관련이 있을 수 있는 미하유의 드라이버입니다.

    이전 기간 동안 HoYoKProtect 교체를 통해 동일한 문제가 발생했다는 사용자 피드백이 있었습니다. sys 이 파일은 해결된 것 같지만, 우리는 당신에게 교체할 파일을 제공할 수 없습니다. 당신은 미하유의 기술 지원 담당자에게 직접 연락하여 당신의 문제를 설명하고 이 파일을 요청하면 됩니다. 이후 그들의 지도하에 현지 HoYoKProtect를 교체할 수 있습니다. sys 파일.

    저는 이 정보들이 도움이 되기를 바랍니다. 문의사항 있으시면 말씀해 주시면 추가 도움 드리겠습니다.

    감사해요.

    브라이언 - Microsoft 커뮤니티 지원 전문가

    이 대답이 도움이 되었나요?

    댓글 0개