We are providing translated content for our users. Please forgive any grammatical errors.
Hi Chacheek,
I am Paul and I am here to help with your concerns.
Try the following:
- Use the command prompt command.
=> Open a command prompt with administrator privileges.
=> Type/copy the command below and enter 1x1.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
=> command Close the prompt, restart your computer, and check for updates again.
- Use Windows Update Assistant.
https://go.microsoft.com/fwlink/?LinkID=799445 Hope
this helps. Feel free to ask again and keep posting me.