메일이 받은편지함이 아니라 보관으로 갑니다

Question

새로운 메일이 받은편지함이 아니라 보관으로 갑니다

알림도 안뜨고요 설정한게 아무것도 없는데 갑자기 이상해졌습니다

지웟다가도 해봣는데 안되네요

해결방법 좀 부탁드립니다

Answer 1

Hi, ppparky

Good day!

Thank you for posting to Microsoft Community. We are glad to assist you!

According to your description, there's something wrong with your Outlook.

First of all, would you please allow us to collect some detailed information from as below:

• Are you using a Microsoft 365 business account(@xxx.onmicrosoft.com/@yourdomain.com) or a personal account (ending in outlook.com/hotmail.com/live.com/msn.com) or another third-party POP/IMAP account?
• To better understanding your concern, would you please share your detailed desktop client version and product information with us in Private Message -I am using which version of Outlook am I using? - Microsoft Support

To view private messages please see the steps below:

• Click the account you logged in in the up-right corner - My profile - View private messages to reply.  

Please be kindly to understand that it is really important to us to collect the above information in case of giving wrong suggestions.

Once we received your new updates, we will assisting you further in here. Thanks for your understanding in advance!

Hope you all the best and looking forward to your new updates!

Sincerely,

Alex | Microsoft Community Moderator.