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Office 2016을 설치 할 수가 없습니다.

익명
2017-03-04T05:02:09+00:00

구글에서 검색한 모든 방법을 이용해 봤지만 여전히 1603 에러 코드로 인해 Office 2016을 설치 할 수가 없습니다.

아래는 로그 파일입니다.

2017/03/04 13:53:50:183::[6500] PERF: TickCount=614031 Name=MsiPackage::Install Description=Calling OMsiInstaller::InstallProduct for package file "C:\MSOCache\All Users{90160000-0011-0000-1000-0000000FF1CE}-C\Office32WW.msi"

2017/03/04 13:53:53:930::[6500] PERF: TickCount=617781 Name=MsiPackage::Install Description=Returned from OMsiInstaller::InstallProduct

2017/03/04 13:53:53:930::[6500] Successfully installed package: Office32WW path:C:\MSOCache\All Users{90160000-0011-0000-1000-0000000FF1CE}-C\Office32WW.msi

2017/03/04 13:53:53:930::[6500] Executing chained package: ProPlusWW

2017/03/04 13:53:53:930::[6500] Reading value of unintialized setting!

2017/03/04 13:53:53:931::[6500] 03/04/2017 13:53:53 Installing chained package: ProPlusWW

2017/03/04 13:53:53:931::[6500] PERF: TickCount=617781 Name=Verify MSI local install source Description=Begin function

2017/03/04 13:53:53:931::[6500] OSE is detected as a registered service. Service binary is reported at location: C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE

2017/03/04 13:53:53:931::[6500] OSE service binary is detected at location: C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE

2017/03/04 13:53:53:937::[6500] Running OSE version 16.0.4266.1001

2017/03/04 13:53:53:938::[6500] OSE is detected as a registered service. Service binary is reported at location: C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE

2017/03/04 13:53:53:939::[6500] OSE service binary is detected at location: C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE

2017/03/04 13:53:53:945::[6500] Running OSE version 16.0.4266.1001

2017/03/04 13:53:53:946::[6500] LIS: wait for package "{90160000-0011-0000-1000-0000000FF1CE}" to complete caching

2017/03/04 13:53:53:948::[6500] LIS: package "{90160000-0011-0000-1000-0000000FF1CE}" caching completed

2017/03/04 13:53:53:948::[6500] PERF: TickCount=617796 Name=Completed verify local install source Description=End function

2017/03/04 13:53:53:948::[6500] Use Shell UI transform : LIS{90160000-006E-0412-1000-0000000FF1CE}\ShellUI.MST

2017/03/04 13:53:53:948::[6500] Current transform is at path: LIS{90160000-006E-0412-1000-0000000FF1CE}\ShellUI.MST

2017/03/04 13:53:53:948::[6500] OSE is detected as a registered service. Service binary is reported at location: C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE

2017/03/04 13:53:53:948::[6500] OSE service binary is detected at location: C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE

2017/03/04 13:53:53:959::[6500] Running OSE version 16.0.4266.1001

2017/03/04 13:53:53:960::[6500] Using transform at path: C:\MSOCache\All Users{90160000-006E-0412-1000-0000000FF1CE}-C\ShellUI.MST

2017/03/04 13:53:53:960::[6500] Catalyst Package Install...

2017/03/04 13:53:53:960::[6500]     Package: ProPlusWW

2017/03/04 13:53:53:960::[6500]     File: C:\MSOCache\All Users{90160000-0011-0000-1000-0000000FF1CE}-C\ProPlusWW.msi

2017/03/04 13:53:53:960::[6500]     Command Line: ADDLOCAL=RhdInspector,MsoInstalledPackagesScoped,VBAFiles,OfficeOLESupport,MSSOAP3,Office10Fix1,MsoCommonShellHandler,ProductFiles_B2TR,AceFiles,OfficePostBoot,NonC2R_ProductFiles,OSpp_Core,ExcelAddinFiles,dummy_Office_PIA,VSCommonPIAHidden,SubscriptionHeartbeat,ExcelAddInEuroToolFiles,WebDiscussFiles,DCFSpreadsheetIQ,SetupControllerFiles,ExcelConverter12Files,XDOCSEditorFiles,AceOdbc,OSetupController,ExcelAddInPowerPivotFiles,DCFDatabaseCompare,EXCELNonBootFiles,Excel_WISPFiles,SetupExeAddRegistry,WISPHidden,AlwaysInstalled,OfficeMSProof6,ProductFiles,WhiteRabbitHidden,Excel_PIA,OutlookSearchPHAndPluginReg,WxpFiles,FirstRunFiles,OutlookSearchShellReg,CARegistryFeature,SetupXmlFiles,OfficeTellMeRuntime,OfficeIntlRDC,ExcelPowerQueryFiles,WixSwidTag,OfficeAppSupport,Gimme_OnDemandData,OfficeDLPFiles,SetupExeArpEntry,OfficeCoreRDC,ClviewFiles,OSpp,IMNFiles,Ace_PIA,DCFSpreadsheetCompare,DCubeHidden,ExcelAddInPowerViewFiles,Excel_PP,ProductNonBootFiles,EXCELFiles,LISTFiles,ExcelAddInPowerMapFiles REMOVE=VSTOCLR35,PPTSoundFiles,ACCESSMiscFullFiles,OrgChartFiles,LOBiFiles,DocumentImagingUtils,VSTO,WORDDocumentTemplates,OsmClientUX,PPTNonBootFiles,PubComPrinting,PPTFiles,InternationalSupportFiles_JPN,OneNoteFiles,WordPdfi,OutlookOms,Publisher_PIA,GRAPHFiles,WORDSharedFiles,PubCoreWizardFiles,WordConverter12Files,MSTagPluginBiblioFiles,OneNoteToIEAddin,GraphicsFiltersFile,OutlookVBScript,PubFontsBalanceSys,OutlookSocialConnector,OutlookMAPILDAP2,Word_PIA,OutlookMAPIEMS2,NonC2R_OneNoteNonBootFiles,Access_PIA,VisioPreviewerFiles,OutlookDVCsvWinFiles,OfficeDigitalSFiles,OneNotePIA,PubCoreFontFilesSys,AccessWizards,OsmAdminUX,ScreenRecorderFiles,WORDFiles,THEMESFiles,TranslationCore,Word_WISPFiles,VSTOCLR40,Lync_CoreDesktop,GrooveFiles2,OutlookImportExportFiles,Graph_PIA,NonC2R_OneNoteFiles,OUTLOOKFiles,OUTLOOKNonBootFiles,OutlookMessaging,WORDBibliographyFiles,PubComPrintingEnRGBCMYK,WORDBordersFiles,PubWizards,PubNonBootFiles,AccessBDCFiles,OneNoteQuickNote,DeveloperWizards,TextConverters,ThemesAdditionalFiles,ACCESSNonBootFiles,ThemesTypicalFiles,OneNoteNonBootFiles,OutlookDVExtensionsFiles,PubPrimary,QueryFiles,MetricConverter,OutlookDefaults,OsmSKUMain,SetLanguageFiles,OneNoteHandwritingFonts,VisioPreviewerFileAssocFiles,OneNoteToOLAddin,Lync_CoreFiles,TCDRegistration,PowerPoint_PIA,LOBiMain,NonC2R_PPTNonBootFiles,MSTagPluginsFiles,ACCESSNonBootMiscFullFiles,PubWizardsTier2,WISPFiles,MSTagPluginDateFiles,SmartTag_PIA,ProofingParent,OutlookMAPIPST2,OutlookAddIn_SPS,ACCESSSharepointISAM,PubPaperDirect,OutlookMAPI2,PubCoreClipArtFiles,OArt_DocTheme,MSTagPluginBiblioDataFiles,Outlook_PIA,AccessLobiDependencies,OutlookMAPICONTAB2,ACCESSFiles,Forms_PIA,MSTagPluginNamesFiles,PPTPresentationTemplates,WORDNonBootFiles,OutlookSocialConnectorProPlus,PubWizardsTier3,MSTagPluginIMContactFiles SETUPEXEINSTALLUICULTURE="ko-KR" REMOVESAMEVERSION="" USERNAME="SUNIL KIM" LICTYPE="ltKMS" SETUPEXE_DOARPWRITE="1" BRANDING_XML="C:\Users\sunil\AppData\Local\Temp\Setup000027e0\BRANDING.XML" ARPENTRY_URLUPDATEINFO="" ACCEPTEDEULA="1" INSTALLLOCATION="C:\Program Files\Microsoft Office" ACIDS="C47456E3-265D-47B6-8CA0-C30ABBD0CA36;D450596F-894D-49E0-966A-FD39ED4C4C64" REMOVEPREVIOUS="" ARPENTRY_SKUCOMPONENTS="[~]C:\Program Files\Common Files\Microsoft Shared\OFFICE16\Office Setup Controller\Outlook.ko-kr\setup.xml[~]C:\Program Files\Common Files\Microsoft Shared\OFFICE16\Office Setup Controller\PROPLUS\setup.xml[~]C:\Program Files\Common Files\Microsoft Shared\OFFICE16\Office Setup Controller\Publisher.ko-kr\setup.xml[~]C:\Program Files\Common Files\Microsoft Shared\OFFICE16\Office Setup Controller\Word.ko-kr\setup.xml[~]C:\Program Files\Common Files\Microsoft Shared\OFFICE16\Office Setup Controller\InfoPath.ko-kr\setup.xml[~]C:\Program Files\Common Files\Microsoft Shared\OFFICE16\Office Setup Controller\PowerPoint.ko-kr\setup.xml[~]C:\Program Files\Common Files\Microsoft Shared\OFFICE16\Office Setup Controller\OSMUX.ko-kr\setup.xml[~]C:\Program Files\Common Files\Microsoft Shared\OFFICE16\Office Setup Controller\Office.ko-kr\setup.xml[~]C:\Program Files\Common Files\Microsoft Shared\OFFICE16\Office Setup Controller\Lync.ko-kr\setup.xml[~]C:\Program Files\Common Files\Microsoft Shared\OFFICE16\Office Setup Controller\Groove.ko-kr\setup.xml[~]C:\Program Files\Common Files\Microsoft Shared\OFFICE16\Office Setup Controller\Excel.ko-kr\setup.xml[~]C:\Program Files\Common Files\Microsoft Shared\OFFICE16\Office Setup Controller\Office32.ko-kr\setup.xml[~]C:\Program Files\Common Files\Microsoft Shared\OFFICE16\Office Setup Controller\OSM.ko-kr\setup.xml[~]C:\Program Files\Common Files\Microsoft Shared\OFFICE16\Office Setup Controller\DCF.ko-kr\setup.xml[~]C:\Program Files\Common Files\Microsoft Shared\OFFICE16\Office Setup Controller\Proofing.ko-kr\setup.xml[~]C:\Program Files\Common Files\Microsoft Shared\OFFICE16\Office Setup Controller\OneNote.ko-kr\setup.xml[~]C:\Program Files\Common Files\Microsoft Shared\OFFICE16\Office Setup Controller\Access.ko-kr\setup.xml[~]" SLD_PID="00339-10000-00000-AA694" SLD_PKU="0" SLD_SUPPORTSBYPASS="0" SLD_DPID="#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rogram Files\Common Files\Microsoft Shared\OFFICE16\Office Setup Controller\OSETUP.DLL,1" ARPENTRY_SPPSKUID="[~]D450596F-894D-49E0-966A-FD39ED4C4C64[~]" ARPENTRY_DISPLAYVERSION="16.0.4266.1001" ARPENTRY_CONTACT="" ARPENTRY_NOELEVATEONMODIFY="#0" ARPENTRY_UNINSTALLSTRING="""C:\Program Files\Common Files\Microsoft Shared\OFFICE16\Office Setup Controller\setup.exe"" /uninstall PROPLUS /dll OSETUP.DLL" ARPENTRY_NOREMOVE="#0" ARPENTRY_INSTALLLOCATION="C:\Program Files\Microsoft Office" ARPENTRY_SHELLUITRANSFORMLANGUAGE="ko-kr" ARPENTRY_NOREPAIR="#1" ARPENTRY_URLINFOABOUT="" ARPENTRY_HELPLINK="" ARPENTRY_HELPTELEPHONE="" ARPENTRY_DISPLAYNAME="Microsoft Office Professional Plus 2016" ARPENTRY_PRODUCTCODES="[~]{90160000-006E-0412-1000-0000000FF1CE}[~]{90160000-0011-0000-1000-0000000FF1CE}[~]{90160000-001F-0412-1000-0000000FF1CE}[~]{90160000-001F-0409-1000-0000000FF1CE}[~]{90160000-0018-0412-1000-0000000FF1CE}[~]{90160000-0090-0412-1000-0000000FF1CE}[~]{90160000-002C-0412-1000-0000000FF1CE}[~]{90160000-00E1-0412-1000-0000000FF1CE}[~]{90160000-0015-0412-1000-0000000FF1CE}[~]{90160000-001A-0412-1000-0000000FF1CE}[~]{90160000-00A1-0412-1000-0000000FF1CE}[~]{90160000-00C1-0412-1000-0000000FF1CE}[~]{90160000-0016-0412-1000-0000000FF1CE}[~]{90160000-00BA-0412-1000-0000000FF1CE}[~]{90160000-0019-0412-1000-0000000FF1CE}[~]{90160000-0044-0412-1000-0000000FF1CE}[~]{90160000-012B-0412-1000-0000000FF1CE}[~]{90160000-00E2-0412-1000-0000000FF1CE}[~]{90160000-001B-0412-1000-0000000FF1CE}[~]{90160000-00C1-0000-1000-0000000FF1CE}[~]" ARPENTRY_VERSIONMINOR="#0" ARPENTRY_MODIFYPATH="""C:\Program Files\Common Files\Microsoft Shared\OFFICE16\Office Setup Controller\setup.exe"" /modify PROPLUS /dll OSETUP.DLL" ARPENTRY_CACHELOCATION="C:\MSOCache\All Users" ARPENTRY_PACKAGEREFS="[~]ProPlusWW[~]OfficeMUI.ko-kr[~]Proofing.ko-kr[~]Proof.en-us[~]Proof.ko-kr[~]OneNoteMUI.ko-kr[~]AccessMUI.ko-kr[~]Office32MUI.ko-kr[~]OSMMUI.ko-kr[~]DCFMUI.ko-kr[~]ExcelMUI.ko-kr[~]GrooveMUI.ko-kr[~]InfoPathMUI.ko-kr[~]LyncMUI.ko-kr[~]OSMUXMUI.ko-kr[~]OutlookMUI.ko-kr[~]PowerPointMUI.ko-kr[~]Office32WW[~]PublisherMUI.ko-kr[~]WordMUI.ko-kr[~]" REBOOT=ReallySuppress LAUNCHEDBYSETUPEXE=1 MSIRESTARTMANAGERCONTROL="Disable" SETUPEXEINSTALLUILANGUAGE=1042 SETUPINTLDLLDIRECTORY="C:\Users\sunil\AppData\Local\Temp\Setup000027e0" ARPSYSTEMCOMPONENT=1 TRANSFORMS="C:\MSOCache\All Users{90160000-006E-0412-1000-0000000FF1CE}-C\ShellUI.MST" ALLUSERS="1"

2017/03/04 13:53:53:960::[6500] PERF: TickCount=617812 Name=MsiPackage::Install Description=Calling OMsiInstaller::InstallProduct for package file "C:\MSOCache\All Users{90160000-0011-0000-1000-0000000FF1CE}-C\ProPlusWW.msi"

2017/03/04 13:55:00:430::[6500] WER element [P4] is set to value [1603]

2017/03/04 13:55:00:430::[6500] WER element [P7] is set to value [1603]

2017/03/04 13:55:00:432::[6500] WER element [P6] is set to value [%s %s]

2017/03/04 13:55:00:432::[6500]  WER element [P6] is converted to [FC73469E]

2017/03/04 13:55:00:432::[6500] Error: Failed to install product:  C:\MSOCache\All Users{90160000-0011-0000-1000-0000000FF1CE}-C\ProPlusWW.msi ErrorCode: 1603(0x643).

확인 부탁드리겠습니다

감사합니다.

Microsoft 365 및 Office | 설치, 사용, 활성화 | 가정용 | Windows

잠긴 질문. 이 질문은 Microsoft 지원 커뮤니티에서 마이그레이션되었습니다. 질문이 도움이 되었는지 여부에 대해 응답할 수는 있지만, 메모나 회신을 추가하거나 질문을 따를 수는 없습니다.

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정렬 기준: 가장 유용함
가장 유용함 최신순 등록순
  1. 익명
    2017-03-06T02:34:42+00:00

    안녕하세요. KSI1230님.

    Office 2016 설치 시 에러 코드(1603(0x643))가 발생하는 증상으로 문의 주셨습니다.

    해당 에러 코드는 설치하려는 드라이브의 폴더가 암호화가 되어 있거나 계정이 Windows Installer package가 설치될 디렉토리에 모든 권한을 가지고 있지 못할 경우 발생할 수 있습니다.

    많은 방법을 진행해 보신 것으로 판단됩니다. 아래와 같이 진행해 보시지 않으셨다면 진행해 보시기 바랍니다.

    드라이브나 폴더를 암호화해서 사용하신다면 암호화를 해지하신 후에 설치해 보시기 바랍니다.

    암호화를 사용하지 않는 경우라면, 드라이브에 대한 소유권을 변경해 보시기 바랍니다.

    변경 방법(드라이브의 소유권을 administrator로 변경)

    1. 파일 탐색기 > 설치할 드라이브에 오른쪽 마우스 버튼 클릭 > 속성
    2. 속성 창 > 보안 탭 > 고급 클릭
    3. 고급 보안 설정 창 > 변경 클릭
    4. 사용자 또는 그룹 선택 창 > 선택할 개체 이름을 입력 후 이름 확인 클릭 > 확인

    응답이 문제 해결에 도움이 되었다면, [답변으로 표시] 버튼을 눌러 주세요.

    유사한 증상을 겪는 다른 사용자들에게 도움이 될 수 있습니다.

    Microsoft Community 사이트를 방문해 주셔서 감사합니다.

    이 대답이 도움이 되었나요?

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